Customer reviews from frigidaire.com
Frigidaire - 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless steel
Average customer rating
4.4
(369 Reviews)
Rating breakdown 369 reviews
5 Stars
230
4 Stars
84
3 Stars
31
2 Stars
9
1 Star
15
Customer Reviews for Frigidaire - 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless steel
Customer Rating
2
Water/ice dispenser doesn’t work. Control panel also not working
on March 20, 2023
Posted by: Rubicondog
[This review was collected as part of a promotion.] I’ve only had this for a few months and the control panel has already stopped working. The water dispenser leaks everywhere when we try to use it. Seems cheaply made. Very disappointing.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 23, 2023
Hello there. We feel the disappointment, and we really appreciate your time in providing feedback about quality concerns. We verified that you were able to get in touch with our customer service specialists and that the authorized servicer had already accepted the work order. We will make sure that everything is in progress. Please feel free to get in touch with us at any time by phone at 800-374-4432 or by live chat at frigidaire.com, available Monday through Friday from 8:30 a.m. to 8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Roomy and attractive refrigerator
on March 20, 2023
Posted by: TJW23
[This review was collected as part of a promotion.] This refrigerator works very well for my storage needs. I like the smooth moving drawers and versatile door storage and quiet operation.. It holds the interior temperature of frig and freezer at a steady point and keeps more perishable food like produce fresh and crisp for a good length of time. After about six months, I did have a problem with the water dispenser, which kept dripping after releasing the paddle. After several service calls didn’t resolve the issue, the vendor I purchased it from replaced the unit I had with a new identical refrigerator. So far, no water dispenser problems. I am happy this appliance was under warranty and am very happy with my service support.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fridge Review
on March 21, 2023
Posted by: KenSF
[This review was collected as part of a promotion.] Great product!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Fridge
on March 27, 2023
Posted by: Rach37
[This review was collected as part of a promotion.] Fridge alarm sounds are less annoying than my last fridge. Lots of space, though I'm still getting used to the layout and where I keep things. Minus one star for the fact that we can't easily peel off all the plastic protective bits and can still see some poking out.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Pleased
on March 30, 2023
Posted by: Murphmurph
[This review was collected as part of a promotion.] At first it seemed smaller because the ice maker taking space in the fridge. The shelves were also not as deep as my previous fridge. However, the door space is huge and this makes up for it. I simply store much more stuff in the doors than I did on my old Kenmore. The lighting inside is amazing, when I open I feel like I have visibility to everything whereas sometimes in my old fridge things could get buried in the back. Water in door is super smooth as my old fridges it sort of gushed out making a mess at times. Its only been a week but i think its great
Written by a customer while visiting frigidaire.com
Customer Rating
3
Its working, but I’m not confident in its lifespan.
on April 7, 2023
Posted by: Kg75
One day after delivery I had received a shock from the front panel. From that day until the front panel was replaced, we had no ice making function. It’s been repaired and its been working fine and it looks great-but I’m not at all confident in how long before its next episode.
Response from frigidaire.comBy Rox, Online Outreach Specialist, April 10, 2023
Hello there! We're happy to learn that your refrigerator is working as expected now, and we appreciate you taking the time to share your experience and feedback with us. We know that you didn't have a good start with your refrigerator, and we know how important it is to have an appliance that is working as designed. No worries, should you need assistance in the future, please don't hesitate to connect with us; we are here to help. You can contact us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
2
The Fridge Compartment is Freezing all of my food
on April 9, 2023
Posted by: Tyler101
[This review was collected as part of a promotion.] The fridge compartment is freezing all of my food. The tech said the part won’t be here for a month.
Not the happiest camper.
Not the happiest camper.
Response from frigidaire.comBy Owen, Online Outreach Specialist, April 10, 2023
Hi Tplagge101,
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. Please know that we confirm that we already assisted you in this matter, to discuss this further. You can contact us via Live Chat or phone at (800) 374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist so that we can resolve your concern.
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. Please know that we confirm that we already assisted you in this matter, to discuss this further. You can contact us via Live Chat or phone at (800) 374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist so that we can resolve your concern.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 22, 2023
Posted by: Toikey
[This review was collected as part of a promotion.] We’re very happy with our new Fridgidare refrigerator. We had anKG before and it only lasted 4 years and no repairs were available in our area
Written by a customer while visiting frigidaire.com