Customer reviews from frigidaire.com
Frigidaire - 36 in. Wide 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
Average customer rating
4.4
(443 Reviews)
Rating breakdown 443 reviews
5 Stars
277
4 Stars
105
3 Stars
36
2 Stars
9
1 Star
16
Customer Reviews for Frigidaire - 36 in. Wide 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
Customer Rating
4
Nice appearance
on June 5, 2026
Posted by: thancock24
[This review was collected as part of a promotion.] It is a great look in my kitchen. It is very quiet. Plenty of space. I like the size of the ice cubes.
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 9, 2026
Hi, thancock24! Thank you for taking the time to share your feedback on your Frigidaire French-door refrigerator. We’re delighted to hear that you’re enjoying its appearance in your kitchen, the quiet operation, and the spacious interior. It’s also great to know you’re pleased with the ice cube size and overall design.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist you. – Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist you. – Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new refrigerator!
on June 1, 2026
Posted by: Retire22
[This review was collected as part of a promotion.] My refrigerator has ample room and easy to keep contents organized!
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 3, 2026
Hi, Retire22! Thank you for sharing your experience! We're happy to hear that you're enjoying the ample storage space and organizational features of your French door refrigerator. Having plenty of room and being able to easily keep everything organized can make a big difference in everyday use, and we're glad your refrigerator is delivering on those expectations. Thank you for choosing Frigidaire!
If you need further assistance, please feel free to contact us via Live Chat at Frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and we'll be happy to answer any questions you may have. -Angel
If you need further assistance, please feel free to contact us via Live Chat at Frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and we'll be happy to answer any questions you may have. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Refrigerator!
on May 29, 2026
Posted by: Tonya2741
[This review was collected as part of a promotion.] We love our new Frigidaire refrigerator! It looks sleek in stainless steel and is so roomy! It cooled down super fast and we had tons of ice within 24 hours. The bottom freezer with the sliding shelf is so convenient. We love our new fridge and all of our Frigidaire appliances!
Response from frigidaire.comBy Christian, Online Outreach Specialist, May 29, 2026
Dear Valued Customer,
Thank you for your wonderful 5-star review! We’re thrilled to hear that you’re loving your new Frigidaire refrigerator. It’s great to know you’re enjoying the sleek stainless steel design, spacious interior, fast cooling performance, and convenient bottom freezer with sliding shelf. We truly appreciate your continued trust in Frigidaire appliances and are glad your new fridge is meeting your expectations so well!
If you have any questions or need further assistance, please feel free to contact us through Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be glad to assist you.
Best regards,
Christian
Thank you for your wonderful 5-star review! We’re thrilled to hear that you’re loving your new Frigidaire refrigerator. It’s great to know you’re enjoying the sleek stainless steel design, spacious interior, fast cooling performance, and convenient bottom freezer with sliding shelf. We truly appreciate your continued trust in Frigidaire appliances and are glad your new fridge is meeting your expectations so well!
If you have any questions or need further assistance, please feel free to contact us through Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be glad to assist you.
Best regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
3
Nice Refrigerator; Ice Maker issues
on May 20, 2026
Posted by: K YO
The refrigerator is a good size and is only a few months old; however, we’ve already experienced issues with the ice maker. The arm responsible for releasing the ice cubes freezes into the ice tray, causing the ice maker to stop functioning. To get it working again, I have to unplug the refrigerator and carefully thaw the ice tray inside the ice maker.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 21, 2026
Hi K YO!
Thank you for taking the time to share your feedback with us. We’re sorry to hear about the issues you’ve experienced with the ice maker and understand how frustrating and inconvenient it must be to repeatedly thaw the unit just to restore functionality.
We appreciate you bringing this matter to our attention. We have reviewed the account, and while we did not see any communications regarding the issue you are experiencing, please know that we are still here to help and support you.
If you need any assistance in the future, you can join us via Live Chat at or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you in any way we can.
— Patrick
Thank you for taking the time to share your feedback with us. We’re sorry to hear about the issues you’ve experienced with the ice maker and understand how frustrating and inconvenient it must be to repeatedly thaw the unit just to restore functionality.
We appreciate you bringing this matter to our attention. We have reviewed the account, and while we did not see any communications regarding the issue you are experiencing, please know that we are still here to help and support you.
If you need any assistance in the future, you can join us via Live Chat at or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
New appliance
on May 16, 2026
Posted by: MissysMom
[This review was collected as part of a promotion.] The stainless shows more fingerprints than I had anticipated.
Response from frigidaire.comBy Rox, Online Outreach Specialist, May 19, 2026
Hi, MissysMom! We’re glad to hear your new Frigidaire refrigerator is working well overall, and we appreciate you sharing that feedback. Fingerprints can be more noticeable on stainless finishes depending on lighting and usage, and we understand that can be a bit of a surprise if you weren’t expecting it.
Your comment is helpful, and we’ll be sure to share it with our product team as they continue reviewing finish options and user experience.
If you ever need assistance or would like tips on cleaning and maintaining the finish, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST—we’re happy to help.
-Rox.
Your comment is helpful, and we’ll be sure to share it with our product team as they continue reviewing finish options and user experience.
If you ever need assistance or would like tips on cleaning and maintaining the finish, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST—we’re happy to help.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on May 12, 2026
Posted by: Miu820
[This review was collected as part of a promotion.] Refrigerator works well, plenty of room for all my needs. Very quiet!
However, the workmanship is lacking. One of the drawers is broken from day one, waiting to have it repaired!
However, the workmanship is lacking. One of the drawers is broken from day one, waiting to have it repaired!
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 14, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear your refrigerator is working well overall, has plenty of space, and is running quietly. However, we’re sorry to hear about the broken drawer you received and understand how frustrating it is to be waiting for a repair from day one.
We appreciate you bringing this to our attention. For further assistance or to follow up on your service request, please connect with us through live chat at Frigidaire.com or call 1-800-374-4432, Monday – Friday, 8:30am – 8:pm ET. — Reed
We appreciate you bringing this to our attention. For further assistance or to follow up on your service request, please connect with us through live chat at Frigidaire.com or call 1-800-374-4432, Monday – Friday, 8:30am – 8:pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Ice/water front dispenser needs clearer direction!
on May 11, 2026
Posted by: Traverse City
[This review was collected as part of a promotion.] We have tight built-in refrigerator nook that requires a counter depth fridge. This Frigidaire is one of the few that fit the bill. Surprisingly, although not a bigger cabinet, it has way more inside room than our last refrigerator (Kitchen Aid). Once we brought it up to temp, we expected the ice maker to start working (per the enclosed paperwork). After 24 hours and much research on line, we found that ice maker was set to off. The front panel has no settings switch and the ice maker itself has no on/off switch so we spent a long time on line trying to diagnose how to turn it on. We found that to access different settings, a combination of buttons or button hold times are required to get to various settings. Nothing we found out was even mentioned in the owners manual (hard copy summary or lengthy on-line version). This is important information that should be called out as part of general instructions/troubleshooting. I’m certain individuals less internet savvy would have called for service. Really unacceptable.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 13, 2026
Hi there, thank you for sharing your feedback. We’re sorry for the confusion and frustration you experienced during setup, especially around activating the ice maker and navigating the control settings. We appreciate you taking the time to let us know about your experience.
For further assistance, please connect with us through live chat at Frigidaire.com or call 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET.
— Reed
For further assistance, please connect with us through live chat at Frigidaire.com or call 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
3
on May 4, 2026
Posted by: New refridge
[This review was collected as part of a promotion.] Went from a.26c size to a 23.6c. I regret the downsize. The layout of the shelves and the drawers seems to waste space. Cannot fit nearly as much in. At first I had food freezing in the refrigerator part. I think that is resolved now, the air vent may have had food in front of it. The upper shelf in freezer seems to waste available space. Holds a lot less food.
The foot print takes about the same space as a larger one so wish I would have gone with larger.
The foot print takes about the same space as a larger one so wish I would have gone with larger.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 5, 2026
Hi there valued consumer, and thank you for taking the time to share such detailed feedback.
I’m sorry to hear that the downsizing experience hasn’t met your expectations. Going from a 26 cu. ft. model to a 23.6 cu. ft. unit can definitely feel like a noticeable difference, especially when the interior layout and storage configuration don’t seem to work as efficiently for your needs. I understand how frustrating it must be to feel like you’ve lost usable space even though the exterior footprint is similar.
I’m glad to hear the issue with items freezing in the refrigerator compartment seems to be improving after checking the air vent. That’s a good catch, and airflow obstruction can absolutely impact temperature consistency.
Regarding the freezer, your point about the upper shelf is valid feedback. Design choices like fixed shelving or compartment height can sometimes limit how flexibly space is used, even if the total capacity is optimized on paper. I can understand how that would make it feel like you’re getting less usable storage than expected.
We truly appreciate you sharing this experience, as feedback like yours helps us understand where design improvements may be needed in future models.
If you’d like, our team would also be happy to walk through tips to help maximize usable space in your current configuration or review whether any shelving adjustments are available for your model.
For further assistance, you’re always welcome to connect with us via Live Chat on our website or by calling 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for reaching out, and we’re here to help if you need anything else. - Maico
I’m sorry to hear that the downsizing experience hasn’t met your expectations. Going from a 26 cu. ft. model to a 23.6 cu. ft. unit can definitely feel like a noticeable difference, especially when the interior layout and storage configuration don’t seem to work as efficiently for your needs. I understand how frustrating it must be to feel like you’ve lost usable space even though the exterior footprint is similar.
I’m glad to hear the issue with items freezing in the refrigerator compartment seems to be improving after checking the air vent. That’s a good catch, and airflow obstruction can absolutely impact temperature consistency.
Regarding the freezer, your point about the upper shelf is valid feedback. Design choices like fixed shelving or compartment height can sometimes limit how flexibly space is used, even if the total capacity is optimized on paper. I can understand how that would make it feel like you’re getting less usable storage than expected.
We truly appreciate you sharing this experience, as feedback like yours helps us understand where design improvements may be needed in future models.
If you’d like, our team would also be happy to walk through tips to help maximize usable space in your current configuration or review whether any shelving adjustments are available for your model.
For further assistance, you’re always welcome to connect with us via Live Chat on our website or by calling 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for reaching out, and we’re here to help if you need anything else. - Maico
Written by a customer while visiting frigidaire.com