Customer reviews from frigidaire.com
Frigidaire - 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
Average customer rating
4.4
(364 Reviews)
Rating breakdown 364 reviews
5 Stars
227
4 Stars
82
3 Stars
31
2 Stars
9
1 Star
15
Customer Reviews for Frigidaire - 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
Customer Rating
5
Love it so far
on January 7, 2023
Posted by: Ebtlr
[This review was collected as part of a promotion.] We had a fridgaire for many years before this. The brand has been durable so we got the same brand. so far it has been a great fridge - lots of room and adjustability to your liking. good reminders for maintenance. good purifying and filtration system. can't complain!
Written by a customer while visiting frigidaire.com
Customer Rating
2
on January 9, 2023
Posted by: Judydiana
I have had problems with the refrigerator from day one. The ice dispenser does not work and needs a new part which is on backorder. I regret buying you product. In over 50 years I never had a problem in the first few days of a kitchen appliance.
Response from frigidaire.comBy Briana , Online Outreach Specialist , January 10, 2023
Hello, Judydiana! Thank you for sharing your experience with us. We are sorry to hear about your problems with your refrigerator. This is certainly not what we would want for you. We appreciate your patience as we work diligently to have your appliance restored. If you have any additional questions, comments or concerns, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
2
on January 10, 2023
Posted by: SUZ73
I'm not happy with my new Frigidaire. From the beginning it has been too loud and makes random humming/vibration noises. Also, any food touching the back of the fridge freezes. When I called a few time I received answers like, "mine makes that noise too and I just have to get used to it" and just don't let your food touch the back of the refrigerator". REALLY??!!
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist , January 11, 2023
Hello,
We're sorry to lean of your experience with your refrigerator. To learn that you're unhappy with your refrigerator doesn't may us happy. It's normal to hear different sounds from your refrigerator. Here is a short video to learn what some of the sound could be; https://www.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/What-To-Do-If-Your-French-Door-Refrigerator-Makes-Noises/. Also, please try adjusting your temperature to help with the freezing in your fresh food section. Should you still need assistance after this, please reconnect with us by calling 800-374-4432 Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
We're sorry to lean of your experience with your refrigerator. To learn that you're unhappy with your refrigerator doesn't may us happy. It's normal to hear different sounds from your refrigerator. Here is a short video to learn what some of the sound could be; https://www.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/What-To-Do-If-Your-French-Door-Refrigerator-Makes-Noises/. Also, please try adjusting your temperature to help with the freezing in your fresh food section. Should you still need assistance after this, please reconnect with us by calling 800-374-4432 Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
Pretty
on January 14, 2023
Posted by: Litamye
[This review was collected as part of a promotion.] I am happy with my fridge.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Almost perfect
on January 15, 2023
Posted by: GreenMo
[This review was collected as part of a promotion.] Spacious
User friendly
Some of the door baskets are difficult to place items due to size.
The ice crusher hasnt worked after the second day. It only dispenses cubes .the left door extends a luttle roo far and squeaks when you open it cuz the rubber rubs against the other door. I do like the fridge very much
User friendly
Some of the door baskets are difficult to place items due to size.
The ice crusher hasnt worked after the second day. It only dispenses cubes .the left door extends a luttle roo far and squeaks when you open it cuz the rubber rubs against the other door. I do like the fridge very much
Written by a customer while visiting frigidaire.com
Customer Rating
4
on January 15, 2023
Posted by: Ls999
[This review was collected as part of a promotion.] I’ve had the refrigerator for only about 3 weeks but so far it’s been fine. Water and ice work, the inside is spacious and it’s quiet. Some of the door shelves are a little odd shaped due to the through the door water, and less useful because of that, but I have enough room in the others. My only complaint is that it’s not fingerprint resistant - at all. It marks easily and doesn’t clean up readily which is disappointing. But it looks nice and works well so far, and I’m hoping for a long and trouble free run.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Runs loud
on January 19, 2023
Posted by: CConstance
[This review was collected as part of a promotion.] The refrigeration runs most of the time, and it's quite loud. I can hear in the room next door. Drawers seem like they might break soon. French doors are not even with each other. Not sure if this is due to a leveling issue or the frig itself.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , January 23, 2023
Thanks for taking the time out to share your feedback with us, CConstance!
Your new, high-efficiency refrigerator may introduce unfamiliar sounds. These sounds normally indicate your refrigerator is operating correctly.
Some surfaces on floors, walls, and kitchen cabinets may make these sounds more noticeable. You are able to view common sounds with the following link, https://www.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/What-To-Do-If-Your-French-Door-Refrigerator-Makes-Noises/.
However, we would like to gain more insight about your door concerns, please connect with us via Live Chat, and we will be happy to assist.
Best Regards,
Ciara
Your new, high-efficiency refrigerator may introduce unfamiliar sounds. These sounds normally indicate your refrigerator is operating correctly.
Some surfaces on floors, walls, and kitchen cabinets may make these sounds more noticeable. You are able to view common sounds with the following link, https://www.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/What-To-Do-If-Your-French-Door-Refrigerator-Makes-Noises/.
However, we would like to gain more insight about your door concerns, please connect with us via Live Chat, and we will be happy to assist.
Best Regards,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
5
New fridge review
on January 22, 2023
Posted by: 4SMathew
[This review was collected as part of a promotion.] Very satisfied
Written by a customer while visiting frigidaire.com