Customer reviews from medela.com
Medela - Sonata - yellow
Average customer rating
3.8
(150 Reviews)
Rating breakdown 150 reviews
5 Stars
67
4 Stars
37
3 Stars
13
2 Stars
20
1 Star
13
75%of customers recommend this product.
(
107 out of
143)
Customer Reviews for Medela - Sonata - yellow
Customer Rating
5
Only pump that works for me
on December 14, 2024
Posted by: Rnation23
from Ozark, al
Gender:Female
I had this pump 4 years ago with my daughter. My milk supply was low and I tried spectra and other cheap pumps. I could not get a let down from those pumps. Sonata is the only pump that could express milk from me.
I would recommend this to a friend!
Response from medela.comBy Your Customer Solutions Team, January 9, 2025
Hi Rnation23--- We're so happy to hear that you have had a great experience with the Sonata Breast Pump. Wishing you all the best!
Written by a customer while visiting medela.com
Customer Rating
5
Love!
on May 10, 2025
Posted by: Nikkki
Love this pump so much! Nothing compares. I used it 5 years ago for my firstborn and now for my second, and it still works perfectly!
Response from medela.comBy Your Customer Solutions Team, May 14, 2025
Hi Nikkki--- We're thrilled to hear that! Thank you for choosing Medela!
Written by a customer while visiting medela.com
Customer Rating
1
It died
on January 28, 2018
Posted by: SFecteau
from Worcester, MA, United States
Gender:Female
I bought this pump for when the baby came. I tried to turn it on a couple times and it worked great. Just had the power interrupted while trying it one last time, and it’s completely dead. Box has been thrown out, just have the pump. It’s an extremely expensive model and now it’s dead and baby isn’t even here yet! Very upset.
No, I would not recommend this to a friend.
Response from medela.comBy Mario, Customer Service, January 30, 2018
The Sonata breast pump is designed to provide a better experience than what you’ve described. Your breast pump comes with a one year warranty. Please contact Customer Service as soon as possible so we can help you..
Written by a customer while visiting medela.com
Customer Rating
1
I’d give it zero stars if I could
on September 4, 2021
Posted by: Laurissa
from Nashville
Gender:Female
I’ve had my pump for seven months and use it one to two times a day. At first it was just the battery that stop working and only allowed me to use it when plugged into the wall. Not great but I thought oh well… two months later and the dang thing stopped working all together. Plugged in or not, I cannot get it to power on. The battery shows it’s full (as usual) and the charge icon will change based on if it’s turned in or not, but it will not power on. I’m extremely disappointed in this expensive pump. I don’t recommend this pump at all.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, September 7, 2021
Hi Laurissa--- We're sorry to hear your experience wasn't as we had hoped! Please chat with us on our website or call us directly at 800-435-8316 so that we can help. When reaching out, just provide reference number 356279. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
5
Best investment
on January 19, 2022
Posted by: JDTGarner
from Belton, SC
Gender:Female
I bought this for my LO before I delivered. I delivered in November 2021. I upgraded through my insurance and paid some out of pocket for this pump because I wanted a hospital grade pump. With my last pregnancy I wasn't able to breastfeed for long because of my supply so I wanted to be prepared this time. I am currently exclusively pumping and this pump does great with my supply. The pump is easy to use with and without the app. The parts are easy to assemble and clean. I don't have any complaints about the pump at all.
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, February 2, 2022
Hi JDTGarner --- Thank you for sharing your positive experience with us. Our team works hard to design innovative products for our breast milk feeding moms. Enjoy!
Written by a customer while visiting medela.com
Customer Rating
1
Buy Another Pump
on October 27, 2019
Posted by: GraceC
from San Diego
Gender:Female
Hi, I just had this pump replaced for charging issues at the end of August. My warranty expired in August since I purchased the pump a few months before I had my son. Of course I am on vacation and need to pump when this pump will not turn on or hold a charge. The pump was manufactured July 2019 and is already having issues broken 4 months later with only less than 2 months of use. I am very disappointed in this product and it makes me sad that the broken Medela Sonata is the reason my pumping breast feeding journey has to come to an end!
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, January 23, 2020
Hello GraceC--- We are sorry that you are having trouble with your Sonata replacement. We would like to hear from about what is going on with the pump, there could be trouble shooting that can help. Even though your pump is out of warranty we can still provide hands on support to get it working correctly for you. Please call our Customer Service team and provide reference number 278944. We look forward to your call!
Written by a customer while visiting medela.com
Customer Rating
5
Absolutely love this pjmp
on January 6, 2023
Posted by: Trjoy11
from Columbiana, Ohio
Gender:Female
I bought this pump for my Jan 2020 baby! It assisted me with pumping over 10,000 oz! Majority of which I was able to donate to other mama's in need. I just bought my replacement parts and plan on using those for my new Jan 2023 baby due next week! I will always recommend this pump to everyone I talk to!
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, January 24, 2023
Hi Trjoy11--- What an amazing accomplishment! Thank you for sharing your great feedback. We wish you all the best!
Written by a customer while visiting medela.com
Customer Rating
5
Literally best thing since sliced bread
on July 2, 2019
Posted by: Kylie527
from Wisconsin
Gender:Female
I am inducing lactation to help provide milk for a friend who recently found out she can not breastfeed at all. This pump is amazing. Everyone says the suction power on here is very strong so they don’t use the high levels. I use the higher levels and I like the suction and rhythm from the pump. I like that this pump does not hurt my nipples at all even when on a higher setting. I feel that I get more milk from this pump in general. I don’t get much milk as I am inducing lactation and still working my way up to more milk but I think this pump really is helping my milk supply come in. I went from not being able to hand express more than a couple drops at work, to using this pump for a week and then being able to express a half ounce. (I was using a different pump before this one). There is something about the rhythm that mimics the symphony breast pump that I think really has helped me.
The only down side is that you can not buy the tubing separately and the spare parts are pricey. Battery life is not as good as I hoped for but I truly think the power of this pump makes up for it.
I like that there is a warranty with this in case something does happen considering the price of the pump.
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, July 30, 2019
Hello Kylie527--- Thank you so much for such a wonderful review. It is wonderful that you are doing this to help out a friend in need! We are happy to announce that the tubing for the Sonata will be sold separately very soon so please keep checking back for that. We're so happy that you have enjoyed using the breast pump and that it has worked so well for you. Wishing you the best!
Written by a customer while visiting medela.com