Customer reviews from medela.com
Medela - Sonata - yellow
Average customer rating
3.8
(150 Reviews)
Rating breakdown 150 reviews
5 Stars
67
4 Stars
37
3 Stars
13
2 Stars
20
1 Star
13
75%of customers recommend this product.
(
107 out of
143)
Customer Reviews for Medela - Sonata - yellow
Customer Rating
5
Freedom to move!
on July 2, 2018
Posted by: Jstrickland
from Lafayette, IN
Gender:Female
I bought this pump so I could keep up with my little guy! I love the portability this pump offers (I don’t have to be plugged into the wall to pump). I’ve done laundry, made dinner, washed dishes, and even pumped in the car! I use a nursing cover and pump when I’m out with my family. I can’t give this product enough praise - as a first time mom, this pump gave me FREEDOM!
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Service Team, July 3, 2018
We are thrilled to hear that our Sonata Smart Breast Pump has provided you with so much convenience and portability! Thanks for taking the time to share your positive experience with us. We hope you're also enjoying the convenience of the Bluetooth Connectivity with the MyMedela App for easy recording of your pumping sessions!
Written by a customer while visiting medela.com
Customer Rating
2
Does not pump enough milk
on August 1, 2018
Posted by: Wardha123
from New Jersey
Gender:Female
I'm having a lot of trouble with pumping milk. It does not pump enough milk. I bought another cheaper brand pump and I'm pumping double the amount of milk in the same amount of time.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Service Team, August 6, 2018
We'd like to learn more about your experience so that we may better assist. Often times we just need to ensure that the proper size breast shield is being used since that has quite a significant effect on milk output. Our team is available to assist you via chat on our website!
Written by a customer while visiting medela.com
Customer Rating
5
Easy to use
on September 5, 2018
Posted by: Jink
from Columbia MD
Gender:Female
[This review was collected as part of a promotion.] I bought this little while ago and it's been a wonderful item for me I love the fact that it doesn't have to be plugged in to work.
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Service Team, September 13, 2018
That is awesome to hear! We hope that you're also enjoying the Bluetooth compatibility of our Sonata and the ability to sync it to our MyMedela App. Feel free to chat with us on our website if you have any questions. We're always happy to help!
Written by a customer while visiting medela.com
Customer Rating
5
Easy to Use and Efficient
on September 6, 2018
Posted by: Jenn_K
from Missoula, MT
Gender:Female
[This review was collected as part of a promotion.] I love this pump! It does a good job of efficiently extracting my milk, even when I’m starting to get clogged ducts, which happens to me frequently. It is so quiet, I’m able to pump in bed at night next to my husband and not disturb him. I plan on using this pump to travel between home and work and believe it’s small size will make this easy. The only down side I’ve found is that I need to charge the battery about every other day. I also love that this pump connects to my phone to help me record my pumping sessions. I would definitely buy this all over again!
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Service Team, September 14, 2018
We're glad to hear that you're loving the portability and quietness of our Sonata Smart Breast Pump! Thanks for your feedback regarding the battery. We have forwarded that onto our team responsible for continuous product improvement so that they may take this into future consideration.
Written by a customer while visiting medela.com
Customer Rating
5
Quiet and Great!
on September 6, 2018
Posted by: Jmama711
from Litchfield Park, AZ
Gender:Female
I bought this pump because I wanted a more quiet electric pump and this one is amazing.
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Service Team, September 13, 2018
Our Sonata Smart Breast Pump is our quietest breast pump yet! We're thrilled that you're enjoying it.
Written by a customer while visiting medela.com
Customer Rating
5
Light weight
on September 7, 2018
Posted by: MomOf4Babies
from Greensboro NC
Gender:Female
[This review was collected as part of a promotion.] I got this and I am in LOVE with the product. Its very quiet and lightweight. The bag is the size of a purse. I like how you can download the app on your phone and it tracks how much you are pumping. Its a very expensive pump BUT you will not be disappointed!!!
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Service Team, September 13, 2018
We're so happy to hear this! Our team works hard to create effective and reliable breast pumps for moms like you. We're thrilled to be able to play a role in your breast pumping journey. Feel free to chat with us on our website if you ever have any questions. We're available 24/5!
Written by a customer while visiting medela.com
Customer Rating
2
Okay product
on September 8, 2018
Posted by: Kchan
from Honolulu, HI
Gender:Female
I'm exclusive pumper since my baby doesn't latch. I've had this for 4 months and battery has not been holding it's charge for the past 2 months. It was good until the battery stopped holding the charge. Getting replacement parts is also a hassle. I just need to replace the tubing, but it's not sold separately. Will not purchasing a whole kit just get a new tube. My insurance doesn't cover this pump. Luckily I have my other pump from my insurance to use which has been a better pump than the medela.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Service Team, September 14, 2018
We're sorry for any inconvenience this has caused. Please reach out to our team right away so that we may help find a solution for you. Our team is now available via chat on our website 24 hours a day 5 days a week! Your reference number is 205272.
Written by a customer while visiting medela.com
Customer Rating
2
Battery problem
on September 22, 2018
Posted by: tle2200
Gender:Female
I bought this pump in May, less than 5 months ago. At the beginning, the pump battery worked well, it usually lasted me an hour. But now it died after 20 mintues if I dont plug it in. I bought this pump because I like the fact that the battery is chargable. I have to travel outside of the country soon and the battery issue becomes inconvenient. However, I find the app really useful.
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Service Team, September 25, 2018
We're sorry for the inconvenience this has caused. Please reach out to our team right away so that we may assist. We're now available via chat on our website 24 hours a day 5 days a week and Saturdays until 12pm CST. Your reference number is 207103.
Written by a customer while visiting medela.com