Customer reviews from medela.com
Medela - Sonata - yellow
Average customer rating
3.8
(150 Reviews)
Rating breakdown 150 reviews
5 Stars
67
4 Stars
37
3 Stars
13
2 Stars
20
1 Star
13
75%of customers recommend this product.
(
107 out of
143)
Customer Reviews for Medela - Sonata - yellow
Customer Rating
5
Absolutely love my Sonata pump
on May 23, 2018
Posted by: Larissa
from Kiel WI
Gender:Female
I recently received my Sonata breast pump, and I have been using it regularly since receiving
It as I'm wanting to get my milk supply established before my baby arrives in a few weeks and I have to admit that the quality Madela puts into their pumps is far better than the evenflo dual electric pump I was using.
It as I'm wanting to get my milk supply established before my baby arrives in a few weeks and I have to admit that the quality Madela puts into their pumps is far better than the evenflo dual electric pump I was using.
After switching to a Madela, no others compare I would recommend using Madela breast pumps to any momma.
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Service Team, June 14, 2018
Hi Larissa--- Welcome to the Medela family! We're sure you'll love all of the wonderful features of the Sonata as you continue to use it. Other moms have shared that they enjoy the convenience of using our MyMedela App in order to record all their pumping sessions. If you have any questions, please always feel free to reach out to us. We're here to help!
Written by a customer while visiting medela.com
Customer Rating
4
Loving the pump
on May 29, 2018
Posted by: Carolyn
from Columbus, Ohio
Gender:Female
I got the sonata a little over a month ago. I’m loving it so far except the screen is blurry now, of the numbers. I’ve only used it 11 times so far so I’m really hoping this pump lasts. I’m disappointed that there is not a car charger available to get or recommended for the pump at this time.
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Service Team, June 14, 2018
Screen clarity is something we are working to improve. It is normal to have a small amount of light bleed visible on the pump, especially in low light situations. Sonata’s display is best visible within indoor home or work environments. Pumping in direct sunlight or extreme low light may impact the display brightness and legibility. If you are pumping in either of these environments we recommended you use the Pumping Screen, on the MyMedela® app, to assist in reading your current breast pump session settings and time. We hope you find this information helpful. Your suggestion of offering a car charger has also been forwarded to the appropriate team. Thanks for that information!
Written by a customer while visiting medela.com
Customer Rating
2
Was great while it lasted
on June 3, 2018
Posted by: Jenjordan55
from Ca
Gender:Female
I had the Medela Freestyle with my first son and it worked great. Unfortunately, after years of non use the battery died. So, my husband bought me this pump which is bigger, louder, but has more features. I've been using it 4x a day for the past 3-4 months and it suddenly stopped holding a charge. It'll last maybe 15 mins. No idea what is up but pretty disappointed since we bought it brand new and it's not cheap either.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Service Team, June 14, 2018
We're very sorry to hear that you've had trouble with our Sonata Breast Pump. It is intended to provide a better experience than you have described. Please reach out to our team via chat (or phone) so that we may help resolve this for you right away!
Written by a customer while visiting medela.com
Customer Rating
5
Pumping abilities with Suction
on June 7, 2018
Posted by: Betz
from Omaha, Nebraska
Gender:Female
I bought the Sonata a few weeks prior to the birth of our premie son, he is our third premie) the first two children (boy/girl) I had the Freestyle pump. I was questioning whether to stick with Medela or try a different pump considering I didn’t have much success with breastfeeding and I never seemed to pump enough ounces of our first two children that I thought I would try something different. I did 6 months worth of research on all different pumps and I decided to invest my money back into Medela but in the Sonata. I am so thankful that I did, I am 3 weeks post baby and the sonata is way better than the freestyle as far as suction, drainage of my milk, and comfort. I have now have pumped over 200 ounces in 3 weeks. My son does not drain my milk in which is leaving me engorged! I pump with the Sonata after and still pump about 5 ounces out of each boob. Spending the extra money on the Sonata was and is worth it. I will say the biggest downfall is the battery, you do have to make sure you charge it, I pump for 20-30 mins and I get about 3-4 pumping sessions which is about 2-3 hours worth of use. But I charge it once every 24 hours and it stays off the charger until it dies.
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Service Team, June 14, 2018
It is fantastic to hear that our Sonata breast pump has helped you so much and has been just what you needed. We are honored to have been able to play a small role in your breast pumping journey with both your first two children and now with your third one as well. We appreciate your feedback regarding improving on the battery life and have forwarded it to the appropriate team. Thanks for continuing to choose and trust Medela!
Written by a customer while visiting medela.com
Customer Rating
5
Great pump
on June 20, 2018
Posted by: Caitlin
from Colorado
Gender:Female
[This review was collected as part of a promotion.] With a baby that spent time in the nicu and having to rely solely on pumping I wanted a hospital grade because that's obviously what I used in the hospital. So so impressed with this pump. At first I tried my old PIS and yes that's a great pump as well but when I received and used the Sonata I definitely noticed a difference in power and milk output!
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Service Team, June 21, 2018
Hi Caitlin--- It is fantastic to hear that you're enjoying the hospital performance that our Sonata Smart Breast Pump offers! We hope you also enjoy the benefits of being able to synchronize your breast pump to the MyMedela App in order to be able to track your pumping sessions and record feedings, diaper changes, sleep schedule, weight and more. Please feel free to chat with us if you have any questions.
Written by a customer while visiting medela.com
Customer Rating
4
Great product but too many parts
on June 20, 2018
Posted by: smchi
from Chicago
Gender:Female
I’m a “NICU Mom” who had to exclusively pump for several weeks (8 times a day). I use the Medela Sonata at home and a hospital grade pump while visiting the NICU.
The biggest Medela Sonata pro: for me, produces more milk than the hospital grade pump thanks to the automatic switch of expression modes and strong suction. I have to manually decrease the hospital pump speed while pumping to try and get similar results.
The biggest con: too many pump parts to clean - especially if you are exclusively pumping 8 times a day. With the hospital pump, I only need to clean 4 parts total after each session. With the Medela Sonata, I have to clean 10 pump parts each time. It’s a real pain to clean 10 parts when you’re exhausted from a long day or are pumping in the middle of the night. Why so many parts Medela?
If you are exclusively pumping, I would think long and hard about having to clean so many parts each time. I wish I had done more research on BF pumps the number of parts before buying the Sonata. I love the Sonata’s features and suction but the number of parts I have to clean is leaving me feeling a bit frustrated.
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Service Team, June 21, 2018
We truly appreciate the time you took to leave us such detailed and helpful feedback. It is thanks to feedback like yours that we're able to take the necessary steps toward change and improvement. We have forwarded this information to the appropriate team so that they may take it into further consideration. Although we realize that it may not be as ideal as having less parts to clean, you may want to consider looking into our time-saving products such as the Quick Clean Micro-steam bags and Quick Clean Breast Pump & Accessory Wipes. We think you may find these to be a great addition to your daily routine. Our team is available via chat if you ever have any questions!
Written by a customer while visiting medela.com
Customer Rating
4
Great pump, strong as hospital grade
on June 20, 2018
Posted by: EliseMLark
from Louisiana
Gender:Female
I bought this pump via Aeroflow online. I love this pump! I exclusively pumped for a 1 year in 2015 using the Pump in Style Advanced for work and the Symphony when pumping at home. Sonata is definitely an upgrade for my new one this year! This pump is compact, quiet and strong! In my opinion it is as strong as the Symphony. It is quickly and easily removing milk. I also love that the pump records my pumping time and info and I only need to fill in the amount of milk I pumped.
Cons: I wish I could change the bag it comes in. It looks like the purse my Grandma used when I was a kid. It's really ugly. The Pump in Style backpack was much better for me.
Also, and this is the BIGGEST CON to me. I was really disappointed that the 30 day free trial of the online lactation consultant did not apply to me since I bought my pump from a different retailer. This is what I was told by the Medela helpline at least. I still bought a Medela so I feel like it should have been included. I really could've used the quick and easy online consultant my first month breastfeeding again. I am actually able to breastfeed and not exclusively pump so I had different concerns.
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Service Team, June 25, 2018
It is wonderful to hear that you're loving the strong hospital-grade performance and Bluetooth compatibility that our Sonata Smart Breast Pump offers! We're sorry for any inconvenience that the Medela.com promotion for the 24/7 LC caused. Retailers and distributors that offer Medela products have the freedom and control over many of the promotions that they choose to offer. The 30-day free trial of the 24/7 LC is a promotion that Medela chose to offer and therefore was only available on Medela.com orders. We truly appreciate your honest feedback regarding the aspects in which we can improve. Your suggestions have been forwarded to our team responsible for continuous product improvement.
Written by a customer while visiting medela.com
Customer Rating
3
Sonata
on June 24, 2018
Posted by: Kiran
from Seattle
Gender:Female
Medela was the pump recommended by by my doctor and lactation consultant. I have been using this for past 7 weeks and it was working fine. However I feel like vacuum is getting weaker and it is not able to empty my breasts. After pumping with sonata , I use hand pump and I still get more than 1 ounce of milk in less than 5 minutes . I would not recommend it . It is so expensive and accessories are also very pricey.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Service Team, June 25, 2018
We appreciate you sharing your honest feedback with us. Please consider reaching out to us via chat on our website so that we can help determine what may be causing this. Sometimes it can be a simple solution like ensuring that you're using the correct size breast shield. Our team would be happy to help!
Written by a customer while visiting medela.com