Customer reviews from bestbuy-ca
Medela - Freestyle Flex - yellow
Average customer rating
2.5
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
5
4 Stars
2
3 Stars
1
2 Stars
3
1 Star
9
40%of customers recommend this product.
(
8 out of
20)
Customer Reviews for Medela - Freestyle Flex - yellow
Customer Rating
2
Connectors are faulty
on August 7, 2021
Posted by: Aaron
from oshawa
The connectors are faulty on the one we received which is a huge headache as it stops the unit from pumping milk. They do not close properly and the gasket does not stay sealed no matter what you do. I had to go buy $45 worth of replacement parts for a brand new pump because they were causing my wife to engorged as she wasn’t able to properly pump.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Disappointed in Best Buy, Good product
on August 31, 2021
Posted by: LRo
from Nanaimo
Extremely disappointed in Best Buy. And it’s return policy.
Warning, you can not return this product if the box is open.. but you need to open the box to learn if the product works or not.
Opened the box to use the pump, only to learn that I was unable to charge it.
Warning, you can not return this product if the box is open.. but you need to open the box to learn if the product works or not.
Opened the box to use the pump, only to learn that I was unable to charge it.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Battery Issues
on February 6, 2022
Posted by: Cindy
from Alberta
Purchased from Best buy few days ago! Delivery is fast but whoever delivered it had left it outside our house during extreme cold conditions without any notifications. Surprised to see my medela box without proper packaging. Disappointed that BEST BUY didn’t bother wrapping the medela box to protect it from unexpected weather conditions or theft! It could have been damage or lost if left outside for too long! This product is expensive and should at least be carefully delivered. When I opened the package, all accessories came with their own boxes inside the tote bag except for the pumping device itself which doesn’t look brand new to me. Turned the device on, looks fully charged but after 3 pumping sessions, the battery died! Even after fully charging it again I am still having issues with the battery. Felt betrayed because as per product description, it should be 8 pumping session! Total lie!
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
2
The pump itself is great
on May 12, 2022
Posted by: Exclusive pumper
from Halifax
The Medela freestyle flex pump is working great, although the PersonalFit Flex Connectors aren’t working that well for me. They have been making a burping sound and don’t always suction great, I can hear air leaking when the pump suction starts. I have multiple sets but after one month of using them this started which is unfortunate considering the price.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
3
Does what it’s supposed to
on January 3, 2023
Posted by: Shack
from TO
Some of the plastic attachments are a little sensitive. For the price I would’ve expected slightly better quality.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
4
An Upgrade
on January 13, 2023
Posted by: Mare
from toronto
I was using the Medela Sonata my sisters had and wanted something smaller and lighter since my newborn was a preemie and not latching for the first month. This model has been an upgrade. I can put it in my baby bag, I don't have spill issues like I did with the sonata, lifting and holding baby are much easier with how compact this pump is. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1
The suction doesn’t work on both sides!
on February 11, 2023
Posted by: Aysan
from Canada
I had medela freestyle before and was happy with the product. Got the freestyle flex two weeks ago from Best Buy as it was told to be lighter and stronger than it’s previous version. The product is broken. After turning on the pump, the suction on one side drops to nothing after a second. It is basically useless. I tried this on battery and while connected to power. It’s really frustrating when you have few minutes in between your work to pump and then having a very poor quality product which is not doing what it’s supposed to do!!! Very disappointed after spending $500 on something that is useless.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
4
Good for portability
on April 8, 2023
Posted by: S
from Ontario
Light weight pump overall and quiet which is good. However, the suction is not as good as the Sonata. But it does the job for a pump on-the-go & pumping at work
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca