Customer reviews from medela.com
Medela - Pump In Style with MaxFlow - white
Average customer rating
3.7
(510 Reviews)
Rating breakdown 510 reviews
5 Stars
222
4 Stars
130
3 Stars
37
2 Stars
37
1 Star
84
71%of customers recommend this product.
(
349 out of
489)
Customer Reviews for Medela - Pump In Style with MaxFlow - white
Customer Rating
2
Suction power is NOT hospital grade
on December 18, 2021
Posted by: gotmilkVeronica
from Washington, DC
Gender:Female
I got this pump through my insurance and I’m struggling to keep my milk supply up due to the lack of suction strength. I visited a lactation consultant and we tested the strength of the suction… 150!!! Extremely low. Pumps should be between 250-300 suction power to meet hospital grade standards. I’m shocked that my insurance company even provided this since it’s inadequate. Wish I could have a better pump but I’m not really sure what brand to get and everyone seems to have mixed reviews about all pumps. I only get about 1.5 oz from each breast after an hour of power pumping.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, March 1, 2022
Hi gotmilkVeronica--- We're sorry to hear about the suction issues you have experienced. Please reach out to us at 800-435-8316 so we can assist with this. When reaching out, just provide reference number 384294. We'd be happy to help!
Written by a customer while visiting medela.com
Customer Rating
3
Great Pump
on December 21, 2021
Posted by: Lprosper
from Wells, ME
Gender:Female
[This review was collected as part of a promotion.] I received a gift card for my honest review on this product. This is a great pump. Great size and easy to adjust the settings. The one thing that I find inconvenient is when you need to replace the yellow part in the connector you have to replace the entire connector. Quit a bit more expensive than if you stick with the original pump.
I would recommend this to a friend!
Written by a customer while visiting medela.com
Customer Rating
1
Please Don't Waste Your Time or Money
on March 26, 2022
Posted by: aboz87
from St. Paul, MN
This pump gets one star since 0 stars isn't an option. It is absolute garbage. Please don't waste your time, money, or effort in getting this pump. Please, please pay attention to the bad reviews on this one.
I never got plugged ducts until I started using this pump (and I'm currently breastfeeding Baby #4). It not only has an ungodly loud motor, but it has super weak suction & it takes forever to even get to let down. It tips very easily and the tube gets caught on anything and everything because it's so long and the 2nd tube to double pump loops around back onto itself. If you have parts for any older pumps, you can't use them on this one. Now you're stuck with a bunch of extra stuff that you basically have to throw out. They figured out how to get you to spend even more money on stuff that most people are only going to use for a year, maybe two.
I finally got so fed up with it, that I brought out my older pump & sent this one back in for recycling.
I never got plugged ducts until I started using this pump (and I'm currently breastfeeding Baby #4). It not only has an ungodly loud motor, but it has super weak suction & it takes forever to even get to let down. It tips very easily and the tube gets caught on anything and everything because it's so long and the 2nd tube to double pump loops around back onto itself. If you have parts for any older pumps, you can't use them on this one. Now you're stuck with a bunch of extra stuff that you basically have to throw out. They figured out how to get you to spend even more money on stuff that most people are only going to use for a year, maybe two.
I finally got so fed up with it, that I brought out my older pump & sent this one back in for recycling.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, March 31, 2022
Hi aboz87--- We're so sorry to hear about your experience with the Pump in Style MaxFlow. Please never hesitate to reach out to our Customer Service team at 800-435-8316 for assistance, we'd be happy to help. Your reference number is 389428. We wish you the best!
Written by a customer while visiting medela.com
Customer Rating
1
Terrbile!!!!
on March 31, 2022
Posted by: Anonymous
Medela should be ashamed of selling such a terrible product. I'm just back from the hospital after getting mastitis. This is my 3rd baby and I maybe had a clogged duct once before while using the old style pump. I get them weekly now. I will be warning all my friends against using this product. Do not buy this!
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, April 1, 2022
Hi pisseduser--- We are so sorry that you have had this experience with our product. Please contact our Customer Service team at 800-435-8316 with reference number 389652 so we can collect some additional information from you and assist you properly. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
1
Don’t waste your money
on May 18, 2022
Posted by: lala01
from LA
Gender:Female
[This review was collected as part of a promotion.] I regret not going with another brand. I’ve had o purchase other pumps because my supply has been dropping. I really wish I’d just get my money back or to get a different pump.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, June 10, 2022
Hi lala01--- We're sorry to hear about your experience, this is not what we want for our moms. Please contact our Customer Service team at 800-435-8316 so we can collect some additional information from you and assist you properly. When calling, just provide reference number 401142. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
5
So easy to use and wash!
on May 23, 2022
Posted by: milkymama2
from LA
Gender:Female
[This review was collected as part of a promotion.] I bought four different pumps on our difficult journey, and after the super expensive hospital grade Symphony that I rented, this is the best! Nothing will ever beat the Symphony for suction, of course, but once your milk comes in enough, you can stop renting that expensive hospital pump and pick up this one! I keep it plugged in on my nightstand— the unit takes up very little space— and pump in comfort. Best of all, it’s incredibly easy to assemble and wash.
I received a gift card for my honest review on this product
I received a gift card for my honest review on this product
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, August 10, 2022
Hi milkymama2--- We're happy to hear that it has been able to help you continue to provide your little one with breast milk! Thanks for sharing your experience!
Written by a customer while visiting medela.com
Customer Rating
5
Pump in style
on May 26, 2022
Posted by: Samaaa1129
from Indiana
Gender:Female
Got this pump when I had my son. He is now 18 months and I have 4 month daughter that I have been using for here. Great pump and has lasted long hours of pumping!
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, August 24, 2022
Hi Samaaa1129--- We're so happy to hear that!
Written by a customer while visiting medela.com
Customer Rating
1
It was nice while it lasted
on October 13, 2022
Posted by: Layan
from California
Gender:Female
I got this pump before my daughter was born and started using it the beginning of September 2022, a month later the pump no longer works. It turns on and shuts off. I have to go purchase another pump at this point. Very disappointing
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, October 19, 2022
Hi Layan--- We're sorry that you're experiencing power issues with your Pump in Style MaxFlow. Please consider contacting our Customer Service team at 800-435-8316 so we can assist. When reaching out, just provide reference number 428733. We look forward to hearing from you!
Written by a customer while visiting medela.com