Customer reviews from medela.com
Medela - Pump In Style with MaxFlow - white
Average customer rating
3.7
(508 Reviews)
Rating breakdown 508 reviews
5 Stars
222
4 Stars
130
3 Stars
36
2 Stars
37
1 Star
83
72%of customers recommend this product.
(
349 out of
487)
Customer Reviews for Medela - Pump In Style with MaxFlow - white
Customer Rating
4
Great suction, but cords are wonky
on February 17, 2025
Posted by: Renthemomma
Gender:Female
I bought this pump in a pinch because my Motif had cheap broken plastic pieces that broke and I didn't want my supply to drop waiting for the parts to come in. So far, out of the pumps I have tried, this pump seems to work best at gently removing milk from my breasts.
Cons: The pump tubes are a little wonky and get twisted/fall out of the holes easy, it is on the loud side, and there is no visual timer on the pump.
I would recommend this to a friend!
Response from medela.comBy Your Customer Solutions Team, February 25, 2025
Hi Renthemomma--- We appreciate your honest feedback. Please don't hesitate to reach out to us at 800-435-8316 if you have any questions or need assistance. We're here to help!
Written by a customer while visiting medela.com
Customer Rating
1
on March 10, 2025
Posted by: Nona
I hate it. Sometimes it works, sometimes it doesn't.
Response from medela.comBy Your Customer Solutions Team, March 17, 2025
Hi Nona--- We're so sorry to hear that! Please reach out to us at 800-435-8316 so that our Customer Service team can help. We look forward to assisting you!
Written by a customer while visiting medela.com
Customer Rating
1
Quality subpar - not recommended
on March 15, 2025
Posted by: Becca K
Gender:Female
This pump is terrible, what a waste of my insurance. I chose the Medela In Style pump because my 8 year old Medela In Style pump was amazing. I was able to use that pump as needed for my first child and when I exclusively pumped for my second child. When pregnant with my third child it wasn’t a question which pump I would be getting because of the success I’d had with Medela previously. The product quality has significantly gone down over the last 8 years. I feel bad that I recommended Medela to all of my friends and family not realizing how much the product has changed. I’m upset that I did not do more research and instead purchased based on my past experiences expecting the quality to be the same. I have an oversupply and donate to a milk bank so having a quality pump is a must, this is not it.
No, I would not recommend this to a friend.
Response from medela.comBy Your Customer Solutions Team, March 18, 2025
Hi Becca K--- We're sorry to hear that the pump is not working as expected. Please contact our Customer Service team at 800-435-8316 so we can gather additional information and assist you properly. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
1
DONT WASTE YOUR TIME WITH THIS PRODUCT
on April 1, 2025
Posted by: Brandi Henry
Gender:Female
I’m not one for writing reviews, but I hope it saves someone from choosing this awful product through their insurance or worse, spending their own money on it. This product sucks. It is so loud so I hope you’re not trying to be discreet, the suction is awful and there is no timer. What took me 10-15 minutes to pump with my old spectra takes at least 20 minutes— if not more— with this one and I’m
Not even confident that it’s fully emptying me out.
Not even confident that it’s fully emptying me out.
When I had my very first child 12 years ago, I was given a medela and I loved it, which is why I chose this one this time. The quality of medela products has gone downhill majorly. I’m embarrassed I wasted my insurance pump on this and will likely resort to using my own money to buy a better pump, which is something I shouldn’t have to do.
If you’re considering this pump, Do yourself a favor and Don’t waste your time with this one.
No, I would not recommend this to a friend.
Response from medela.comBy Your Customer Solutions Team, April 11, 2025
Hi Brandi Henry--- We're very sorry to hear about the issues you have experienced. Please consider contacting our Customer Service team at 800-435-8316 so we can assist you properly. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
1
Don’t buy! No suction!
on April 10, 2025
Posted by: Don’t buy!
Gender:Female
I purchased this through my insurance and I wish I had not. It stopped working after I used a sterilizer that wasn’t Medela brand and due to that they no longer will cover the parts on their warranty. I now have to go back and spend more money on a different brand. I will be using Lansinoh as my brand because I’ve been able to use it without any issues as my secondary pump, if you have a chance to buy anything, don’t buy from this company.
No, I would not recommend this to a friend.
Response from medela.comBy Your Customer Solutions Team, May 7, 2025
Hi--- Thank you for sharing your honest review. We're truly sorry to hear about your experience with the Pump in Style MaxFlow and the issues you encountered with the warranty coverage. Your feedback is important to us as we work towards delivering better user experiences. If you have any questions or need further assistance, please don't hesitate to contact our customer service team at 800-435-8316.
Written by a customer while visiting medela.com
Customer Rating
2
Buy something else
on April 11, 2025
Posted by: Katee25
from New Jersey
Gender:Female
My baby is 2 months old and we’re on our THIRD motor for this pump. I exclusively pump so we need our breast pump to work but this one just is not it. There is no suction only a clicking sound. Would be 1 star but I gave a second because customer service has been great at sending replacements super fast.
No, I would not recommend this to a friend.
Response from medela.comBy Your Customer Solutions Team, April 16, 2025
Hi Katee25--- We're very sorry to hear about your experience, this is not what we want for our moms. Please don't hesitate to reach back out to our Customer Service team at 800-435-8316 with any additional questions or feedback. We're here to help!
Written by a customer while visiting medela.com
Customer Rating
2
Didn't even make it till the baby was one
on April 15, 2025
Posted by: Rachel D
I am truly certain that every single breast pump (and their accessories) are designed to fail. I received this through my insurance, and it survived to ten months before the motor started to fail, and at eleven months it now doesn't work at all. Even before that though, pieces of it failed (luckily before the warranty was up, but that's a problem in and of itself) and had to be replaced.
Since I'm winding down pumping now, it truly doesn't even feel worth asking for a replacement. Even if I keep it new in the box, a huge part of me feels like by the time we're ready for the next baby, it will be nonfunctional.
Two stars. Fine for a free product through insurance. I don't recommend paying for it unless you're someone who's happy jumping through hoops and keeping their eyes on warranty timelines.
No, I would not recommend this to a friend.
Response from medela.comBy Your Customer Solutions Team, April 25, 2025
Hi Rachel D--- We're very sorry to hear this. Please consider reaching out to us at 800-435-8316 so we can properly assist. We're here to help!
Written by a customer while visiting medela.com
Customer Rating
2
LOUD
on April 24, 2025
Posted by: rachyy
Gender:Female
This pump is obnoxiously loud. My whole office can hear when I’m pumping so I’ll be looking into a different brand.
No, I would not recommend this to a friend.
Response from medela.comBy Your Customer Solutions Team, April 25, 2025
Hi rachyy--- We appreciate your honest feedback and will route it to the appropriate team. Best wishes!
Written by a customer while visiting medela.com