Customer reviews from medela.com
Medela - Pump In Style with MaxFlow - white
Average customer rating
3.8
(503 Reviews)
Rating breakdown 503 reviews
5 Stars
222
4 Stars
130
3 Stars
36
2 Stars
34
1 Star
81
72%of customers recommend this product.
(
349 out of
484)
Customer Reviews for Medela - Pump In Style with MaxFlow - white
Customer Rating
1
New Pump Not Working As Expected
on October 22, 2024
Posted by: julia11
Got this pump from insurance and when I worked with my healthcare provider with it, they expressed concern with the vacuum. The vacuum seems to stutter and not be a continuous suction. Failing out of the box is not what I would want during the time in my life where I would need a breastpump to feed my child. Additionally the product only comes with one phalange size, so users would likely need to buy additional product to have a good pumping experience.
No, I would not recommend this to a friend.
Response from medela.comBy Your Customer Solutions Team, October 28, 2024
Hi julia11--- We're truly sorry to hear about your experience. Please reach out to us at 800-435-8316 so that our Customer Service team can help. We look forward to assisting you!
Written by a customer while visiting medela.com
Customer Rating
2
Stopped working within the month of birth/ using b
on November 5, 2024
Posted by: Kasandra
from Wisconsin
Gender:Female
Pump stops all of a sudden and the suction isn’t great. This has extremely affected my milk supply and feeding exclusively breast milk feeding my baby. The Mandela team still has not connected with me to fix the problem. It has only been used for 1 month since birth
No, I would not recommend this to a friend.
Response from medela.comBy Your Customer Solutions Team, November 5, 2024
Hi Kasandra--- We're truly sorry to hear about the issues you're experiencing. Please reach out to us directly at 800-435-8316 so our Customer Service team can assist. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
1
Horrible pump
on December 31, 2024
Posted by: Southernspirit22
from New Jersey
Gender:Female
Mom of 5. Always used medela. This is by far, the worst pump I have ever used. It’s a joke. I got it through insurance. It’s just terrible. They shouldn’t be allowed to sell such a crappy pump. I had the pump in style for all 4 of my other children . I had 3 of them. They are work horses. I don’t know what they did or why they changed it. Do not buy this pump. You’ll regret it.
No, I would not recommend this to a friend.
Response from medela.comBy Your Customer Solutions Team, January 9, 2025
Hi Southernspirit22--- We're truly sorry to hear about your experience with the Pump In Style MaxFlow. Please reach out to our Customer Service team at 800-435-8316 so we can do our best to assist you. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
4
Great suction, but cords are wonky
on February 17, 2025
Posted by: Renthemomma
Gender:Female
I bought this pump in a pinch because my Motif had cheap broken plastic pieces that broke and I didn't want my supply to drop waiting for the parts to come in. So far, out of the pumps I have tried, this pump seems to work best at gently removing milk from my breasts.
Cons: The pump tubes are a little wonky and get twisted/fall out of the holes easy, it is on the loud side, and there is no visual timer on the pump.
I would recommend this to a friend!
Response from medela.comBy Your Customer Solutions Team, February 25, 2025
Hi Renthemomma--- We appreciate your honest feedback. Please don't hesitate to reach out to us at 800-435-8316 if you have any questions or need assistance. We're here to help!
Written by a customer while visiting medela.com
Customer Rating
1
on March 10, 2025
Posted by: Nona
I hate it. Sometimes it works, sometimes it doesn't.
Response from medela.comBy Your Customer Solutions Team, March 17, 2025
Hi Nona--- We're so sorry to hear that! Please reach out to us at 800-435-8316 so that our Customer Service team can help. We look forward to assisting you!
Written by a customer while visiting medela.com
Customer Rating
1
Quality subpar - not recommended
on March 15, 2025
Posted by: Becca K
Gender:Female
This pump is terrible, what a waste of my insurance. I chose the Medela In Style pump because my 8 year old Medela In Style pump was amazing. I was able to use that pump as needed for my first child and when I exclusively pumped for my second child. When pregnant with my third child it wasn’t a question which pump I would be getting because of the success I’d had with Medela previously. The product quality has significantly gone down over the last 8 years. I feel bad that I recommended Medela to all of my friends and family not realizing how much the product has changed. I’m upset that I did not do more research and instead purchased based on my past experiences expecting the quality to be the same. I have an oversupply and donate to a milk bank so having a quality pump is a must, this is not it.
No, I would not recommend this to a friend.
Response from medela.comBy Your Customer Solutions Team, March 18, 2025
Hi Becca K--- We're sorry to hear that the pump is not working as expected. Please contact our Customer Service team at 800-435-8316 so we can gather additional information and assist you properly. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
1
DONT WASTE YOUR TIME WITH THIS PRODUCT
on April 1, 2025
Posted by: Brandi Henry
Gender:Female
I’m not one for writing reviews, but I hope it saves someone from choosing this awful product through their insurance or worse, spending their own money on it. This product sucks. It is so loud so I hope you’re not trying to be discreet, the suction is awful and there is no timer. What took me 10-15 minutes to pump with my old spectra takes at least 20 minutes— if not more— with this one and I’m
Not even confident that it’s fully emptying me out.
Not even confident that it’s fully emptying me out.
When I had my very first child 12 years ago, I was given a medela and I loved it, which is why I chose this one this time. The quality of medela products has gone downhill majorly. I’m embarrassed I wasted my insurance pump on this and will likely resort to using my own money to buy a better pump, which is something I shouldn’t have to do.
If you’re considering this pump, Do yourself a favor and Don’t waste your time with this one.
No, I would not recommend this to a friend.
Response from medela.comBy Your Customer Solutions Team, April 11, 2025
Hi Brandi Henry--- We're very sorry to hear about the issues you have experienced. Please consider contacting our Customer Service team at 800-435-8316 so we can assist you properly. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
1
Don’t buy! No suction!
on April 10, 2025
Posted by: Don’t buy!
Gender:Female
I purchased this through my insurance and I wish I had not. It stopped working after I used a sterilizer that wasn’t Medela brand and due to that they no longer will cover the parts on their warranty. I now have to go back and spend more money on a different brand. I will be using Lansinoh as my brand because I’ve been able to use it without any issues as my secondary pump, if you have a chance to buy anything, don’t buy from this company.
No, I would not recommend this to a friend.
Response from medela.comBy Your Customer Solutions Team, May 7, 2025
Hi--- Thank you for sharing your honest review. We're truly sorry to hear about your experience with the Pump in Style MaxFlow and the issues you encountered with the warranty coverage. Your feedback is important to us as we work towards delivering better user experiences. If you have any questions or need further assistance, please don't hesitate to contact our customer service team at 800-435-8316.
Written by a customer while visiting medela.com