Customer reviews from medela.com
Medela - Pump In Style with MaxFlow - white
Average customer rating
3.7
(508 Reviews)
Rating breakdown 508 reviews
5 Stars
222
4 Stars
130
3 Stars
36
2 Stars
37
1 Star
83
72%of customers recommend this product.
(
349 out of
487)
Customer Reviews for Medela - Pump In Style with MaxFlow - white
Customer Rating
2
Terrible suction
on August 8, 2023
Posted by: Passwaters13
from Delmar Delaware
Gender:Female
I received this pump through my insurance and regret it greatly. The suction is awful and I can barely get 2oz total when I pump with it. My medela hand pump is amazing and I get 3+ oz each pump. Now that I am back to work I worry continuing with my walk pump my supply will drop and I will have to supplement even more or I will get another case of mastitis. I exclusively pump so I need a great pump and this is just not it.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, August 8, 2023
Hi Passwaters13--- We’re very sorry you’re having this experience, please contact our Customer Service team at 800-435-8316 so we can help. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
3
Disappointed
on August 15, 2023
Posted by: Beccaeliza
from Tampa, Fl
Gender:Female
I received this pump through my insurance. For the first three months it was great! But even with my replacement parts, the suction is now horrible. It also occasionally shuts off as if the motor is going out.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, August 18, 2023
Hi Beccaeliza--- We apologize for the issues that you have experienced with your breast pump. Please contact us directly at 800-435-8316 so our Customer Service team can assist you with this. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
1
Stopped working
on August 21, 2023
Posted by: Ice08
from New York
Gender:Female
I’ve been Only using this for 2 weeks and the machine suddenly stopped! I agree its like less suction i Love the product when i had my first Child. It was More sufficient.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, August 23, 2023
Hi Ice08--- We’re sorry to hear that you experienced this issue with our product! Medela offers a 12-month warranty on our personal use breast pumps. Please reach out to us at 800-435-8316 so we can properly assist. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
1
Randomly turns off
on August 21, 2023
Posted by: Mgm18
from Ohio
I received mine from the hospital, I’m not sure if it was dropped at some point but my pump sometimes doesn’t turn on and when it does it turns off every 5 minutes or so.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, August 23, 2023
Hi Mgm18--- We're sorry to hear that you're experiencing power issues with your pump. Please contact us directly at 800-435-8316 so our Customer Service team can help. We look forward to assisting you!
Written by a customer while visiting medela.com
Customer Rating
3
Great pump
on September 18, 2023
Posted by: Jenn002
from Corpus Christi
Gender:Female
I loved this pump I ordered through Aeroflow with insurance and it had great suction and very comfortable. I’m sad that it stopped working my second wks now of pumping my baby is in the cicu right now and I can only pump so I’m manually pumping at night now. I’ll try to get in touch again tomorrow with manufacturers to see if they can replace it hopefully
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, September 19, 2023
Hi Jenn002--- We're sorry to hear that you're experiencing issues with your Pump In Style MaxFlow! If you haven't already, please contact us directly at 800-435-8316 so our Customer Service team can help. We look forward to assisting you!
Written by a customer while visiting medela.com
Customer Rating
2
But WHY? Changed for the worse.
on October 10, 2023
Posted by: Ella731
from Parker, CO
Gender:Female
This is my second medela pump and it is much worse than the older version. The one thing I like is that the pump is smaller than the older version, so I guess more portable. But the pump bag it comes with is MUCH smaller, so it more than offsets that benefit. The pump parts are more difficult to use and more expensive. The door to clasp the diaphragm in tightly looks like it is about to break any day now and does not have a good locking mechanism to ensure it is closed properly. The diaphragms look cool, but they are more difficult to use and after microwaving them a couple of times for sanitation, they really don't like to lay flat to allow me to close the clasp of the system. The worst part about this pump is that the parts and pump are not universal to the older version. The old pump parts are not compatible with the new pump version. So I can't use my extra pump parts I have from previous babies. Instead, I have to buy extras of this one if I want to pump more than once at work.
I still have my old pump and have gone back to using that one. This new one is not the "upgrade" that it should be.
In terms of pump effectiveness, it is pretty much the same as the old version.
I still have my old pump and have gone back to using that one. This new one is not the "upgrade" that it should be.
In terms of pump effectiveness, it is pretty much the same as the old version.
No, I would not recommend this to a friend.
Response from medela.comBy Your Customer Solutions Team, October 26, 2023
Hi--- We apologize for the issues that you have experienced with your pump. Please contact us directly at 800-435-8316 so our Customer Service team can collect some additional information and assist properly. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
1
Can't double pump.
on January 17, 2024
Posted by: Tiffanyfromohio
from Chillicothe ohio
Gender:Female
Firstly I can't pump both sides at once or the pump doesn't suction enough (this is my third baby I know how to pump correctly) secondly the slits in the grey part don't have a seal to prevent milk from spilling out and I just wasted 3.5oz of the 4oz I pumped. It's very loud and I over all hate it. Would not recommend to anyone.
No, I would not recommend this to a friend.
Response from medela.comBy Your Customer Solutions Team, January 19, 2024
Hi Tiffanyfromohio--- We're sorry to hear about the issues that you're experiencing, this is not what we want for our moms. Please contact us at 800-435-8316 so our Customer Service team can assist. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
3
can't see how much is in the bottle
on August 6, 2024
Posted by: starlight7628
from western mass
Gender:Female
You can't see how much you have pumped because the part is grey. I like the everything this else-it is way better than the spectra pump I have but the grey piece blocks the bottle. I do like how compact the unit is and it would be easy to travel with.
No, I would not recommend this to a friend.
Response from medela.comBy Your Customer Solutions Team, October 1, 2024
Hi starlight7628--- We appreciate your honest feedback as it helps us to continuously improve our designs. Wishing you all the best!
Written by a customer while visiting medela.com