Customer reviews from medela.com
Medela - Pump In Style with MaxFlow - white
Average customer rating
3.8
(503 Reviews)
Rating breakdown 503 reviews
5 Stars
222
4 Stars
130
3 Stars
36
2 Stars
34
1 Star
81
72%of customers recommend this product.
(
349 out of
484)
Customer Reviews for Medela - Pump In Style with MaxFlow - white
Customer Rating
2
Let Down
on July 2, 2023
Posted by: Mollie2331
from Indiana
Gender:Female
I have always sworn by Medela.. Had a medela for each of my three children through my insurance.. I now have the pump in style with maxflow and the suction is horrible just after 6 weeks of use. I am not even solely pumping so it's not like I overused it. very frustrating. I need every drop since I am returning to work soon.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, July 5, 2023
Hi Mollie2331--- We're sorry you're experiencing suction issues with your Pump in Style MaxFlow. Please contact us at 800-435-8316 so we can help. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
4
More options of breast shields in packaging
on July 9, 2023
Posted by: Somalia
from Beaufort SC
Gender:Male
As a 3rd time mom it’s a very good brand and the only one I use but a huge inconvenience. Each time I have to purchase bigger breast shields because I’m bigger breast woman when I feel as if you should have options within the packaging. It’s already hard enough that we go to through difficulties when breast feeding but also have to worry about comfort for ourselves when the smaller breast shields don’t fit. Over all a very good brand !
Response from medela.comBy Your Customer Solutions Team, October 27, 2023
Hi--- We are continuously working to provide more options for moms so we appreciate you sharing this feedback! It has been forwarded to the appropriate team. Thank you for choosing Medela!
Written by a customer while visiting medela.com
Customer Rating
4
Wish it had better secondary power
on July 10, 2023
Posted by: heatherF
from San Diego, ca
Gender:Female
I got this pump through insurance. It has a good amount of power and is small and portable. I carry mine in a Fanny pack. But I hate the battery backup system. 200 hrs really isn’t much when your sessions are 30 min a pop, and 8 batteries for replacement is a lot. I wish I had a car adapter instead. I also dislike that there’s no indicator for the levels, so I not only can’t tell what it’s on, but I can’t tell if I have another level to go or it’s maxed out
No, I would not recommend this to a friend.
Response from medela.comBy Your Customer Solutions Team, October 27, 2023
Hi--- We appreciate your honest feedback as it helps us to continuously improve upon our designs. Wishing you the best!
Written by a customer while visiting medela.com
Customer Rating
2
Terrible suction
on August 8, 2023
Posted by: Passwaters13
from Delmar Delaware
Gender:Female
I received this pump through my insurance and regret it greatly. The suction is awful and I can barely get 2oz total when I pump with it. My medela hand pump is amazing and I get 3+ oz each pump. Now that I am back to work I worry continuing with my walk pump my supply will drop and I will have to supplement even more or I will get another case of mastitis. I exclusively pump so I need a great pump and this is just not it.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, August 8, 2023
Hi Passwaters13--- We’re very sorry you’re having this experience, please contact our Customer Service team at 800-435-8316 so we can help. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
3
Disappointed
on August 15, 2023
Posted by: Beccaeliza
from Tampa, Fl
Gender:Female
I received this pump through my insurance. For the first three months it was great! But even with my replacement parts, the suction is now horrible. It also occasionally shuts off as if the motor is going out.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, August 18, 2023
Hi Beccaeliza--- We apologize for the issues that you have experienced with your breast pump. Please contact us directly at 800-435-8316 so our Customer Service team can assist you with this. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
1
Stopped working
on August 21, 2023
Posted by: Ice08
from New York
Gender:Female
I’ve been Only using this for 2 weeks and the machine suddenly stopped! I agree its like less suction i Love the product when i had my first Child. It was More sufficient.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, August 23, 2023
Hi Ice08--- We’re sorry to hear that you experienced this issue with our product! Medela offers a 12-month warranty on our personal use breast pumps. Please reach out to us at 800-435-8316 so we can properly assist. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
1
Randomly turns off
on August 21, 2023
Posted by: Mgm18
from Ohio
I received mine from the hospital, I’m not sure if it was dropped at some point but my pump sometimes doesn’t turn on and when it does it turns off every 5 minutes or so.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, August 23, 2023
Hi Mgm18--- We're sorry to hear that you're experiencing power issues with your pump. Please contact us directly at 800-435-8316 so our Customer Service team can help. We look forward to assisting you!
Written by a customer while visiting medela.com
Customer Rating
3
Great pump
on September 18, 2023
Posted by: Jenn002
from Corpus Christi
Gender:Female
I loved this pump I ordered through Aeroflow with insurance and it had great suction and very comfortable. I’m sad that it stopped working my second wks now of pumping my baby is in the cicu right now and I can only pump so I’m manually pumping at night now. I’ll try to get in touch again tomorrow with manufacturers to see if they can replace it hopefully
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, September 19, 2023
Hi Jenn002--- We're sorry to hear that you're experiencing issues with your Pump In Style MaxFlow! If you haven't already, please contact us directly at 800-435-8316 so our Customer Service team can help. We look forward to assisting you!
Written by a customer while visiting medela.com