Customer reviews from medela.com
Medela - Pump In Style with MaxFlow - white
Average customer rating
3.7
(508 Reviews)
Rating breakdown 508 reviews
5 Stars
222
4 Stars
130
3 Stars
36
2 Stars
37
1 Star
83
72%of customers recommend this product.
(
349 out of
487)
Customer Reviews for Medela - Pump In Style with MaxFlow - white
Customer Rating
2
Wish i could return it
on February 13, 2023
Posted by: Dontbuynotworthit
from Washington
Gender:Female
Loud, suction and settings are so-so. My husband paid out of pocket in a desperate attempt to get me a pump with flanges that were my size asap because i was in pain from using the wrong size (didnt know for awhile). It was sweet but i woshbi woukdve endured the pain of using the wrong size flanges with the other pump until getting new flanges in the mail and saved the money because this one never empties my breasts fully, doesnt have a tome display, has a short mode for let down and is super loud. Oh and after a week or so the suctions weaker and you cant use the parts interchangeably with other pumps.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, March 16, 2023
Hi Dontbuynotworthit--- We're sorry to hear that your experience was not what we hoped for. Please contact us at 800-435-8316 with reference number 458034 so we can help. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
1
Stay away!
on February 15, 2023
Posted by: Phimupanda
from Newport News, VA
Gender:Female
This pump is horrible. My daughter won’t latch so I have to exclusively pump. The membranes only last for a couple of days and it’s costing a decent amount to have to keep replacing them. The suction is very inconsistent and my milk supply is being severely affected. I’m going to have to buy a new pump to try to get my milk supply up so I don’t have to switch to formula.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, March 16, 2023
Hi Phimupanda--- We're very sorry to hear that, this is not the experience we want for our moms. Medela offers a 90-day warranty on accessories such as the membranes. Please reach out to us at 800-435-8316 with reference number 458037 so we can help. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
2
Do not recommend
on April 3, 2023
Posted by: Anonymous
I wish I read more of the 1 star reviews before I chose this breast pump. First, the new design of the bottles is very inconvenient to hold. Unless I’m wearing a pumping bra 24/7 or every time I have to pump then it’s not easy to hold at all. Second, the new membrane design is SO particular, if it’s off by a millimeter then the suction barely works and I’m not producing any milk. There have been several times when I had to stop pumping and adjust the membrane, and restart because it wasn’t working right. And lastly, I can not see how many ounces I’ve pumped because the numbers on the bottle are clear and you can not read them when there is milk in the bottles. I can barely see them when the bottles are empty but especially after I’ve pumped I have no idea how much is in there so I have to dump all my milk into another bottle and then store it in a bag. I’ve used the older medela pump a few years ago with my last baby and that pump was so much better, I’m highly disappointed. Pumping is stressful enough and using this pump is so frustrating I just want to cry.
The only reason I gave 2 stars is because it’s relatively quiet which is nice.
The only reason I gave 2 stars is because it’s relatively quiet which is nice.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, April 6, 2023
Hi ChanCori--- We're sorry to hear that your experience wasn't what you had hoped. Please consider reaching out to our Customer Service team at 800-435-8316 so we can do our best to help.
Written by a customer while visiting medela.com
Customer Rating
1
The worst pump!
on May 12, 2023
Posted by: CelticFox82
from Charlotte, NC
Gender:Female
If I could give this pump zero stars, I would. It is SO LOUD!!!! As in I have to turn the volume of my TV up twice as loud just to hear it. It upsets my baby and I just have to let her cry it out while I pump because we're stuck with this. I wish I could say the obnoxious noise results in great output but it doesn't. My supply is tanking because after 40 minutes it still hasn't come close to emptying me out. Please don't make the same mistake I did!
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, May 12, 2023
Hi CelticFox82--- We're sorry to hear about your experience with the Pump in Style MaxFlow! Please contact our Customer Service team directly at 800-435-8316 so we can collect some additional information and assist you.
Written by a customer while visiting medela.com
Customer Rating
1
I hate this pump and ESPECIALLY the accessories
on May 14, 2023
Posted by: Sidney
from MN
Gender:Female
Got this pump through insurance just because I had a Medela the first time around and it's the brand my hospital uses. I hate this pump! The pump itself is loud, but I mainly take issue with the accessories. First red flag was when none of the bottles came with nipple pieces to actually feed my child what I had pumped. The white connector between the flanges and the bottles are so heavy that they always tip over-spilling that precious liquid gold. They also leak if they are not perfectly in place. Even the slightest angle will cause this stupid thing to leak milk all over you for 15 minutes before you've noticed because it's 2:00 AM and you're exhausted. Talk about heartbreak... I will NEVER recommend this pump to anyone I even remotely like. Get yourself a Spectra. They're super quiet and have a freaking light on them for those 2:00 AM pump sessions! Genius! If I weren't stuck with this stupid pump, I'd switch in a heartbeat.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, May 15, 2023
Hi Sidney--- We're very sorry to hear about your experience with the Pump in Style MaxFlow. Please consider reaching out to us at 800-435-8316. We would love to collect some additional information and do our best to help!
Written by a customer while visiting medela.com
Customer Rating
1
Awful Pump
on May 16, 2023
Posted by: Kat09
This is my 4th kid, and the first 3 I used the original pump in style. Decided to upgrade and biggest mistake. Often the flanges lose suction, always having to mess with the membrane so I can get suction. The pump is soooo loud! I have had to replace it once already after using it for not even 6 months. It’s just awful! Does not work as well as the original! Partly due to the flanges and membranes!
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, May 16, 2023
Hi Kat09--- We're very sorry to hear about your experience with the Pump in Style MaxFlow. If you haven't already, please consider reaching out to our Customer Service team at 800-435-8316 so we can do our best to help.
Written by a customer while visiting medela.com
Customer Rating
3
Loud but comfortable
on May 24, 2023
Posted by: LadyMacBeth
from Fresno, CA
Gender:Female
I bought this about 4 days ago. It's loud as hell. It sounds like it's gonna break when I turn the suction up. If you are an exclusive pumper like I am, I don't recommend. I'm pretty sure its making me lose my supply. I'm happy with all the accessories that come with it, just not the pump itself
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, May 25, 2023
Hi LadyMacBeth--- Please consider contacting our Customer Service team directly at 800-435-8316 so we can collect some additional information and do our best to help. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
2
Low milk production
on May 31, 2023
Posted by: Sarah1893
from Maryland
Gender:Female
I produce less than a third of the milk I produce using the Spectra 1 with this product. This pump is small and sleek and battery operated, so may keep for when traveling, but even with a full hour of pumping I cannot produce what I get in 20 minutes with the Spectra.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, May 31, 2023
Hi Sarah1893--- We're sorry to hear that! Please consider contacting our Customer Service team at 800-435-8316 so we can collect some additional information and properly assist. We look forward to hearing from you!
Written by a customer while visiting medela.com