Customer reviews from medela.com
Medela - Pump In Style with MaxFlow - white
Average customer rating
3.8
(503 Reviews)
Rating breakdown 503 reviews
5 Stars
222
4 Stars
130
3 Stars
36
2 Stars
34
1 Star
81
72%of customers recommend this product.
(
349 out of
484)
Customer Reviews for Medela - Pump In Style with MaxFlow - white
Customer Rating
1
Awful Pump
on May 16, 2023
Posted by: Kat09
This is my 4th kid, and the first 3 I used the original pump in style. Decided to upgrade and biggest mistake. Often the flanges lose suction, always having to mess with the membrane so I can get suction. The pump is soooo loud! I have had to replace it once already after using it for not even 6 months. It’s just awful! Does not work as well as the original! Partly due to the flanges and membranes!
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, May 16, 2023
Hi Kat09--- We're very sorry to hear about your experience with the Pump in Style MaxFlow. If you haven't already, please consider reaching out to our Customer Service team at 800-435-8316 so we can do our best to help.
Written by a customer while visiting medela.com
Customer Rating
3
Loud but comfortable
on May 24, 2023
Posted by: LadyMacBeth
from Fresno, CA
Gender:Female
I bought this about 4 days ago. It's loud as hell. It sounds like it's gonna break when I turn the suction up. If you are an exclusive pumper like I am, I don't recommend. I'm pretty sure its making me lose my supply. I'm happy with all the accessories that come with it, just not the pump itself
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, May 25, 2023
Hi LadyMacBeth--- Please consider contacting our Customer Service team directly at 800-435-8316 so we can collect some additional information and do our best to help. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
2
Low milk production
on May 31, 2023
Posted by: Sarah1893
from Maryland
Gender:Female
I produce less than a third of the milk I produce using the Spectra 1 with this product. This pump is small and sleek and battery operated, so may keep for when traveling, but even with a full hour of pumping I cannot produce what I get in 20 minutes with the Spectra.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, May 31, 2023
Hi Sarah1893--- We're sorry to hear that! Please consider contacting our Customer Service team at 800-435-8316 so we can collect some additional information and properly assist. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
2
So much worse than my last Medela pump
on June 1, 2023
Posted by: Molly24
from Illinois
Gender:Female
I received this pump through my insurance. This is my third child and I used medela pumps with my first two without issue. However, my newest pump in style has not worked well. The suction barley pulls any milk. At first I thought it was the placement of the flanges as I pumped for about 15 min and hardly got any milk, but without moving them, I hooked the flanges up to my older pump and was able to extract several ounces of milk in under 10 minutes. I then checked the membranes and didn’t see any issues with them. I thought the pump was faulty so I called and was sent a replacement. Same problem with the replacement. Whatever changes Medela has made to the pump in style are for the worse. I would stay away from this pump.
I did give 2 stars because the customer service in dealing with the warranty was great. They were very helpful and replaced the pump quickly.
Response from medela.comBy *, Your Customer Solutions Team, June 6, 2023
Hi Molly24--- We're very sorry to hear about your experience! Please never hesitate to reach back out to us at 800-435-8316 so we can do our best to help. Best wishes!
Written by a customer while visiting medela.com
Customer Rating
1
The Worst Pump
on June 2, 2023
Posted by: Sarah19
from Georgie
Gender:Female
This is the worst pump. Medela used to be known for how amazing their products were and 6 years ago their pump saved my breastfeeding journey with my first son. With my second son it has almost ruined it. I have spoken with several laceration consultants through the hospital where I delivered to figure out how I can pump breast milk to be able to return to work full time in a few weeks because as of right now - if I skip a feed and have very full breasts - the Medela pump will only pump 0.5oz out of BOTH breasts. I was informed it is my pump and that Medela changed the way they make their pumps (which is true). I was told it has almost caused so many nursing mothers to quit because they aren’t able to pump any amount to breast milk for when they aren’t there to feed their baby. Sure enough, I put a Haakaa to my breast and was able to pull off several ounces in less than 15mins. I was told to either find my old Medela pump to use or to use a Spectra instead. This pump’s suction does not mimic a baby at all. It is cheap. It is unreliable. DO NOT BUY.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, June 6, 2023
Hi Sarah19--- We're sorry to hear that you have experienced this issue with our breast pump. Please contact our Customer Service team at 800-435-8316 so we can collect some additional information and assist you properly. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
2
Some design flaws
on June 14, 2023
Posted by: MAC0212
from Clarion, Pa
Gender:Female
This pump was provided by my insurance. The suction stopped working on the initial pump 2 months in. Medela customer service was great and replace the pump. I find myself now 10 month pp and I don’t like this pump at all. It tips over so easily and the power source gets bent in the pump house. It takes a very long time for me to empty with this pump. Being an exclusive pumper my time is very precious. The white part that connects to the bottle is hard to clean. The yellow valves wear out very quickly in my opinion. It might be ok for a once in a blue moon pump but not an exclusive pumper.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, June 16, 2023
Hi MAC0212--- We appreciate your honest review and have routed this feedback to our team in charge of continuous improvement. Please don't hesitate to reach back out to us at 800-435-8316 with any questions or concerns. We're happy to help!
Written by a customer while visiting medela.com
Customer Rating
2
Downgrade from the original PIS
on June 28, 2023
Posted by: MommaMel
from Indiana
Gender:Female
Definitely a step down from the original PIS. The suction power seems to be a joke, the letdown option happens too quickly, and simplicity doesn’t always equal better. Cleaning the parts is a pain compared to the original. I’ve always been a fan of medela personally and professionally, but I definitely don’t recommend this one to anyone.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, July 6, 2023
Hi MommaMel--- We're sorry to hear about your experience. Please consider contacting our Customer Service team at 800-435-8316 so we can collect some additional information and do our best to help.
Written by a customer while visiting medela.com
Customer Rating
1
Features
on June 29, 2023
Posted by: Melonie
from New York, Queens
Gender:Female
The worst pump ever made by Medela. It claims it mimics a baby sucking but it doesn’t. Not a strong pump at all. Definitely not a fan of the pump in style. It needs to be replaced.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, July 6, 2023
Hi Melonie--- We're very sorry to hear that. Please contact us at 800-435-8316 so we can assist properly. We look forward to hearing from you!
Written by a customer while visiting medela.com