Customer reviews from medela.com
Medela - Pump In Style with MaxFlow - white
Average customer rating
3.7
(508 Reviews)
Rating breakdown 508 reviews
5 Stars
222
4 Stars
130
3 Stars
36
2 Stars
37
1 Star
83
72%of customers recommend this product.
(
349 out of
487)
Customer Reviews for Medela - Pump In Style with MaxFlow - white
Customer Rating
2
Could be better
on December 17, 2022
Posted by: Johnson
from Ohio
Gender:Female
I bought 2 of these out of pocket, there just not great. I have lanshinoh pumps, momcozy, harmony. I had I hopes for this pump and was let down. I get about 1/3 with this pump of what I get with then lanshinoh. Its loud. Just overall disappointing.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, December 21, 2022
Hi Johnson--- We're sorry to hear that. Please consider contacting us directly at 800-435-8316 so we can collect some additional information and assist you properly. When calling, please provide reference number 441451. Best wishes!
Written by a customer while visiting medela.com
Customer Rating
2
Disappointed
on December 20, 2022
Posted by: Katie48
from Wisconsin
Gender:Female
I received this pump through insurance- unfortunately the process took a long time (not medela's fault) and I also purchased a spectra pump out of pocket. I planned on bringing the pump in style to work due to its small size. I've been using it at home to get used to it and it is just not efficient for me. I have been pumping one breast at a time to increase suction and it never empties my breast. On multiple occasions I have pumped with the pump in style, have gotten only a small amount of milk out but still felt really full, then had to pump after with my spectra to empty my breasts. I really wanted to like this pump- it is small and easy to carry, the parts are super easy to clean and assemble, and it is simple to use- it just was not very effective for me.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, January 6, 2023
Hi Katie48--- We’re sorry you’re having this experience, please contact our Customer Service team at 800-435-8316 so we can do our best to help. When calling, just provide reference number 443623. We look forward to assisting you!
Written by a customer while visiting medela.com
Customer Rating
4
Great
on January 20, 2023
Posted by: Dee88
from Palm coast Florida
Gender:Female
I just received mine yesterday. I'm currently pumping now. This is my 2nd time using it and I love it. I see more milk faster than before. The suction is strong. The only downside is that it's pretty loud. I usually pump while baby is sleeping so I have to pump in a different room as to not wake her. Other than that. Great pump
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, January 25, 2023
Hi Dee88--- Thank you for taking the time to share your honest feedback! Best wishes!
Written by a customer while visiting medela.com
Customer Rating
1
Do not buy!
on January 30, 2023
Posted by: ileanamarie
from Raleigh, NC
Gender:Female
I started using this in November (11/15/22) and now the machine has lost suction and making my supply decrease. It went complete out today and will not suction or turn on.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, February 1, 2023
Hi ileanamarie--- We're sorry to hear about your experience. Please contact us at 800-435-8316 so we help. When calling, just provide reference number 449069. We look forward to assisting you!
Written by a customer while visiting medela.com
Customer Rating
1
Disappointed
on February 2, 2023
Posted by: Olga S
Gender:Female
I had the pump for 2 months and it's lost its suction, shuts off randomly, super noisy and doesn't empty well. I was so excited about how small and portable this new pump would be but I was disappointed so fast. Though my old medela (pump in style advanced) which I absolutely loved was an amazing pump so I figured the new model would also be.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, February 8, 2023
Hi Olga S--- We're sorry to hear that you have experienced these issues with your Pump in Style MaxFlow. Please reach out to us at 800-435-8316 so we can assist. When calling, just provide reference number 450624. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
4
Updated review
on February 7, 2023
Posted by: Katie48
from Wisconsin
Gender:Female
I left a negative review a month or two ago due to this pump not being effective for me. After reaching out to customer service, I would like to change my review.
"I received this pump through insurance- unfortunately the process took a long time (not medela's fault) and I also purchased a spectra pump out of pocket. I planned on bringing the pump in style to work due to its small size. I've been using it at home to get used to it and it is just not efficient for me. I have been pumping one breast at a time to increase suction and it never empties my breast. On multiple occasions I have pumped with the pump in style, have gotten only a small amount of milk out but still felt really full, then had to pump after with my spectra to empty my breasts. I really wanted to like this pump- it is small and easy to carry, the parts are super easy to clean and assemble, and it is simple to use- it just was not very effective for me."
"I received this pump through insurance- unfortunately the process took a long time (not medela's fault) and I also purchased a spectra pump out of pocket. I planned on bringing the pump in style to work due to its small size. I've been using it at home to get used to it and it is just not efficient for me. I have been pumping one breast at a time to increase suction and it never empties my breast. On multiple occasions I have pumped with the pump in style, have gotten only a small amount of milk out but still felt really full, then had to pump after with my spectra to empty my breasts. I really wanted to like this pump- it is small and easy to carry, the parts are super easy to clean and assemble, and it is simple to use- it just was not very effective for me."
First, the CSR I spoke with was so kind and super helpful. She made sure she was understanding what my issue was and tried several different things to troubleshoot. After deciding that the pump was possibly defective they sent a new one that came the next day. This new pump works great! The suction is amazing and I get the same output as I do with my spectra.
The only thing I would want to change is making a clear flange set up. I pump until a few minutes after I stop spraying. With the current set up, I can't see at all- it is difficult to see in the bottle too until you are disconnected. There have been some studies that show that not being able to see can help production though so maybe it is beneficial. I personally just don't like timed pumping as sometimes I am empty in 10 minutes and others 25 depending on time of day.
The only thing I would want to change is making a clear flange set up. I pump until a few minutes after I stop spraying. With the current set up, I can't see at all- it is difficult to see in the bottle too until you are disconnected. There have been some studies that show that not being able to see can help production though so maybe it is beneficial. I personally just don't like timed pumping as sometimes I am empty in 10 minutes and others 25 depending on time of day.
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, April 19, 2023
Hi Katie48--- We're so glad that our Customer Service team was able to help! Thank you for your honest feedback. Wishing you the best!
Written by a customer while visiting medela.com
Customer Rating
1
Suction in temporary
on February 11, 2023
Posted by: Rbob
from Kansas
Gender:Female
I’ve been using this pump for one month and the suction is terrible. It will literally lesson in suction while you are pumping. It’s effected my milk production at this point. I’m constantly unhooking and reattaching hoses or the back of the bottles while pumping to reengage suction. Because of the pumping is constantly stopping and starting. It take almost an hour to get 3 ounces. Get literally any other pump. Also the buttons are not good either you have to push them just right for the function of said button to work. Super annoying when you have a newborn and are bumping. Did these get beta tested at all? I’m trying to find an older model models. Back when there was great suction and dials on the pump. 10 years ago these pumps were the best ones to have. They have really fallen to the wayside it seems.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, March 16, 2023
Hi Rbob--- We're sorry that you're experiencing issues with your Pump in Style MaxFlow. Please reach out to our Customer Service team at 800-435-8316 with reference number 458016 so we can help. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
3
Its...alright
on February 13, 2023
Posted by: Gigglebytz
Gender:Female
I really wanted to like this pump, because it's a perfect size for transporting to work and I was hoping it's "max flow" thing would make pumping more efficient. Unfortunately I get significantly better results with my old (5 years) pump in style advance.
This new pump feels like it jumps or vibrates unnecessarily which makes it SUPER loud sitting on any hard surface and translates to a weird jerking/pulling sensation on the breast. I ended up renting a hospital grade pump while my baby was in NICU because I couldn't stand using this one. I have used it only a handful of times in 3 months. The only upside is I got it through insurance so I'm not out any money for a subpar product.
This new pump feels like it jumps or vibrates unnecessarily which makes it SUPER loud sitting on any hard surface and translates to a weird jerking/pulling sensation on the breast. I ended up renting a hospital grade pump while my baby was in NICU because I couldn't stand using this one. I have used it only a handful of times in 3 months. The only upside is I got it through insurance so I'm not out any money for a subpar product.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, March 16, 2023
Hi Gigglebytz--- We're sorry to hear that your experience with the Pump in Style MaxFlow wasn't what we had hoped for. Please contact our Customer Service team at 800-435-8316 so we can collect some additional information and do our best to help. When calling, just provide reference number 457964. We look forward to assisting you!
Written by a customer while visiting medela.com