Customer reviews from medela.com
Medela - Pump In Style with MaxFlow - white
Average customer rating
3.7
(508 Reviews)
Rating breakdown 508 reviews
5 Stars
222
4 Stars
130
3 Stars
36
2 Stars
37
1 Star
83
72%of customers recommend this product.
(
349 out of
487)
Customer Reviews for Medela - Pump In Style with MaxFlow - white
Customer Rating
4
Great Pump!
on May 24, 2022
Posted by: MrsKilby16
from Alabama
Gender:Female
I got this pump through insurance. I absolutely love it. The suction is great,the flanges are comfortable, the tote bag holds everything you need. Love the fact it can be mobile with the battery pack. The only problem is it is not very quiet.
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, August 23, 2022
Hi MrsKilby16--- We're elated to know that you love it! Thank you for taking time to share your honest feedback!
Written by a customer while visiting medela.com
Customer Rating
4
Portable and powerful!
on May 24, 2022
Posted by: Kbrega
from Pennsylvania
Gender:Female
[This review was collected as part of a promotion.] I bought this to use with my second child who is now 2 months old. After 2 months of consistent use the pump works as great as the first use. I love the battery pack feature that allows you to take the pump anywhere. I love how easy the parts are to clean as well and the fact that there isn’t a bunch of pieces to keep track of. I received a gift card for my honest review on this product.
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, August 23, 2022
Hi Kbrega--- Thank you for taking the time to share your positive feedback. We're thrilled to hear that your experience has been great!
Written by a customer while visiting medela.com
Customer Rating
2
Could be better
on June 2, 2022
Posted by: Angel98
from Lexington, SC
Gender:Female
This pump would have been amazing if I didn’t have to spend so much to keep up with replacing the membranes. I wish I knew that before I bought this pump that you couldn’t just replace the yellow membrane you had ti replace the whole connector. It’s just a waste of material.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, June 28, 2022
Hi Angel98--- Thank you for your honest review! We value your feedback and are committed to always doing what is best for moms and babies. The membranes have recently become available for purchase separately. Please watch our website as they become available in more retailers. We wish you all the best!
Written by a customer while visiting medela.com
Customer Rating
3
Love the style but has a flaw
on July 5, 2022
Posted by: Mommyofboys
from Indiana
Gender:Female
Got this new been pumping now for 9 months but sometime I have to give the pump a bump for it to start working . Other then that I highly recommend this product.
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, July 14, 2022
Hi Mommyofboys--- Thank you for your review! Please consider reaching out to us at 800-435-8316 with reference number 407624 so we can help with that. Have a great day!
Written by a customer while visiting medela.com
Customer Rating
2
Not a fan, too much effort required
on July 11, 2022
Posted by: TwinBoyMom
from Bronx, NY
Gender:Female
While I'm a big fan of Medela as a company, I do not like this pump. I was using it as directed but the connector parts were not draining me. I have a huge oversupply because I gave birth to twin boys about 4 months ago and they spent a few weeks in the NICU while I built up a supply. The connector parts that the pump came with just weren't effective at getting out the milk. So I started to use the connector parts they gave me at the hospital -- only to find that those parts are not compatible with this pump when I had an accident and damaged the pump. The pump sucked up milk through the tubing and into the machine. Medela was wonderful and replaced the pump for me ASAP free of charge. I was very worried because I'm extremely prone to clogs which are incredibly painful and labor intensive to work out. So I bought the medela hand pump which honestly works better than this pump does.
I've since only been using the connector parts designed for the machine but I have to pump 6-8 times a day and every pump session takes at least 45 minutes to an hour. I have to deeply massage my breast tissue to get the milk moving enough through the pump. And then I have to turn off the pump and hand express for up to 20 minutes after just to get everything out! I'm so exhausted, honestly. I'm up for at least 4 hours in the night for my night pumps and feeding the babies. Even when I breastfeed the boys, I still have to pump after for 30-45 minutes. My hands are weak from hand expressing and massaging. I have a horrible case of postpartum carpal tunnel. I didn't have this problem to this extent when I was using the other connector parts but I don't want to break the machine again. I absolutely cannot leave milk undrained or I will end up inflamed and in miserable pain, so I really have no choice but to put this much effort into pumping. This pump might be fine for someone with a more reasonable supply but as someone who is producing almost a gallon every day (not including the actual breastfeeding), I'm both tired, sore, and a bit hopeless at this point.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, July 14, 2022
Hi TwinBoyMom--- We're very sorry to hear about your experience with the Pump in Style MaxFlow. We want to make sure you always have a pump that works as well as it should. If you haven't already, please consider reaching back out to us at 800-435-8316 so we can do our best to help. When calling, just provide reference number 407664. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
5
Awesome pump!
on July 19, 2022
Posted by: Jass
from South Carolina
Gender:Female
I used this pump while at the hospital , easy to use and was recommended to me by the staff. Such a good pump
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, November 3, 2022
Hi Jass--- Thank you for sharing your positive feedback! Best wishes!
Written by a customer while visiting medela.com
Customer Rating
1
Horrible!
on September 22, 2022
Posted by: Lynsay
This pump just doesn't consistently generate enough suction to be of any use. It's destroying my milk supply.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, September 28, 2022
Hi Lynsay--- We're sorry that you're experiencing suction issues with your Pump in Style MaxFlow. Please contact us directly at 800-435-8316 with reference number 424081 and any one of our Customer Service Representatives would be happy to assist.
Written by a customer while visiting medela.com
Customer Rating
1
Absolutely garbage
on September 24, 2022
Posted by: Alia2208
from Rhode Island
Gender:Female
First time parent here. I had no idea I can choose my breast pump and this was covered by insurance so I didn’t do my research. My baby was born in April and I’ve been struggling with my milk supply since then. I replaced the parts religiously, took lactation supplements, pretty much tried everything. No luck! Until another mom offered me to try her pump ! What a world of difference. This medela pump is garbage, on top of that I spent a ton of money on parts, and stressed over how I am going to maintain my milk supply. Needless to say I placed an order for a different brand breast pump.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, September 28, 2022
Hi Alia2208--- We're very sorry to hear about your experience, this is not what we want for our moms. Please contact our Customer Service team at 800-435-8316 with reference number 424083 so we can collect some additional information and do our best to help.
Written by a customer while visiting medela.com