Customer reviews from medela.com
Medela - Pump In Style with MaxFlow - white
Average customer rating
3.8 out of 5
3.8
(503 Reviews)
Open Ratings Snapshot
Rating breakdown 503 reviews
5 Stars
222
4 Stars
130
3 Stars
36
2 Stars
34
1 Star
81
72%of customers recommend this product. 
(
349 out of 484
)
Best Buy Privacy Policy
Customer Reviews for Medela - Pump In Style with MaxFlow - white
Customer Rating
5 out of 5
5
Very Happy
on May 23, 2022
Posted by: Noah’s Mom
from Portland, Or
[This review was collected as part of a promotion.] I picked this pump out at the hospital when I gave birth and have been very happy with it six months later. I was pumping daily in the beginning when I was trying to get my milk supply up and now due to an oversupply I pump to get relief or just on the go. It’s small, yet seems very effective and simple to use. I love the battery adapter so you can pump on the go! (You can also buy a car adapter sold separately) I wasn’t sure if I’d need the bag but I throw everything in there including extra bottles and it’s ready to go. My tip for on the go is to take a bag to put all the parts in once they are used so it doesn’t get on everything else. The cooler and ice pack that’s meant for the bottles is a great addition too.
“I received a gift card for my honest review on this product.”
I would recommend this to a friend!
Response from medela.comBy *Your Customer Solutions TeamAugust 18, 2022
Hi Noah’s Mom--- That's terrific to hear! Thank you for your great rating and review!
Written by a customer while visiting medela.com
Customer Rating
1 out of 5
1
Not a fan
on August 29, 2022
Posted by: Sikpp
from Michigan
Gender:Female
I liked my pump in style advance with my first baby. Tried this one with my second and was totally disappointed. The new flanges with back flow protectors are a terrible design. I could not get them to work properly. Luckily is still had my old pump and flanges. The pump actually stopped working. Went back to the previous version. Wish I wouldn’t have wasted my insurance benefits and gotten a diff pump instead.
No, I would not recommend this to a friend.
Response from medela.comBy *Your Customer Solutions TeamAugust 31, 2022
Hi Sikpp--- We're sorry to hear about the issues you have experienced with the Pump in Style MaxFlow. Please contact our Customer Service team at 800-435-8316 so we can help. When calling, just provide reference number 418090.
Written by a customer while visiting medela.com
Customer Rating
1 out of 5
1
If I could give no stars I would
on October 19, 2022
Posted by: Britt2110
This pump is terrible. I got it through my insurance as my main pump since I’ve always heard wired is better. I’ve used this pump twice. I didn’t get any milk out and the milk that was coming out wasn’t going into the bottle it was stuck in the part that goes on your breast and leaked everywhere. It barely had any suction. I had to hold them in place and they still didn’t work. I have been having to use my wireless pump everyday which doesn’t empty my breasts completely. Do not waste your money.
No, I would not recommend this to a friend.
Response from medela.comBy *Your Customer Solutions TeamOctober 26, 2022
Hi Britt2110--- We're sorry to hear about your experience. Please reach out to us at 800-435-8316 with reference number 430026 so we can collect some additional information and assist you properly. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
1 out of 5
1
Does not work well
on December 3, 2022
Posted by: Stephmj27
I got this pump through my insurance and I chose Medela because it did great for me when I had my first child. I am so disappointed in this pump because it has lost suction already. My son is 5 months old and since going back to work, I exclusively pump. I have changed out the parts and made sure that everything is dry before pumping again and it’s just not working. I really don’t want to lose supply. I plan to feed him breast milk until he’s a year. I’m frustrated that I’m having pump issues especially since I use it at minimum 4 times a day.
No, I would not recommend this to a friend.
Response from medela.comBy *Your Customer Solutions TeamDecember 9, 2022
Hi Stephmj27--- We're sorry to hear that you're experiencing suction issues with your pump. Please contact us at 800-435-8316 with reference number 439462 so we can help with this. Best wishes!
Written by a customer while visiting medela.com
Customer Rating
1 out of 5
1
This pump is horrible
on June 5, 2023
Posted by: Megn
from Hopewell, NJ
Gender:Female
I got this pump through insurance as I had a Spectra with my first baby and thought I would try something different this time. I had previously heard good things about Medela pumps. HOWEVER, this pump is awful and is not effective at removing milk. My 4 year old Spectra does a significantly better job, so I stopped using this pump all together. If I could go back and get a different pump through insurance, I would. Don't do it. Pick a different pump.
No, I would not recommend this to a friend.
Response from medela.comBy *Your Customer Solutions TeamJune 7, 2023
Hi Megn--- We're very sorry to hear about your experience with the Pump in Style MaxFlow! Please contact us at 800-435-8316 so one of our Customer Service Representatives can assist. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
1 out of 5
1
DO NOT PURCHASE!
on October 9, 2023
Posted by: M Norman
from Gilbert, AZ
Gender:Female
Do NOT get this pump; you will regret it! This pump has caused me a lot of stress and grief! I would give it zero stars if I could.
I received this pump with my insurance. I absolutely loved my old Medela pump in style advanced so I thought I’d love this one too. I WISH that were true.
There are some MAJOR issues with it:
1. This pump is so incredibly loud! When I’m pumping at night, I feel like I have to leave the room, so I don’t wake up my baby and My Husband.
2. It shakes really badly; so badly in fact that it has shaken itself off my coffee table and fallen onto the floor several times. I have to hold it or place it on the floor so that it doesn’t fall over.

3. The suction is not as strong as the old one even at the max and I feel like the suction is uneven. It feels like there is always more suction on one side than the other.
4. The PersonalFit Flex™ Connectors are VERY poorly designed. Due to the design breast milk can EASILY spill out of the bottle if you accidentally knock it over or even lean too far when wearing it. I have lost SEVERAL ounces of precious breastmilk this way. :(
5. In addition to the leaking, one of my PersonalFit Flex™ Connectors has cracked over time for some reason so now it cannot get a proper seal, forcing me to only pump one side at a time.
Save yourself the stress and pick a different pump; preferably one that does not use the PersonalFit Flex™ Connectors.
No, I would not recommend this to a friend.
Response from medela.comBy Your Customer Solutions TeamOctober 12, 2023
Hi--- We're very sorry to hear that, this is not the experience we want for our moms. Please contact our Customer Service team directly at 800-435-8316 so we can properly assist. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
5 out of 5
5
Best electric pump I have ever owned
on September 5, 2020
Posted by: Fulltimesweety
from Eau Claire, Wi
Gender:Female
This pump really has it all! I really love the cups that come with this pump because they fit my breasts perfectly and the rubber ring really helped to keep a strong grip on my breasts while pumping. The whole experience was very comfortable and one of the first things I noticed after pumping was the large amount of expressed milk and also that I did not ache or get misshapen compared to using my previous pump. The pump is kind of loud but the bag is great, it comes with many pockets and has enough space for everything I carry with me. I love the portable plug-in and the cooler that fits 4 bottles easily. I used to hate pumping but now I actually look forward to it because i know i will achieve the results i need effortlessly. This pump is also easy to clean. I am very impressed with this product and I would recommend it to anyone looking for a great pump to fit all their needs. I recieved this breast pump from Stellar testing panel. All my opinions are my own.
I would recommend this to a friend!
Response from medela.comBy Your Customer Solutions TeamNovember 10, 2020
We're happy to hear that you enjoyed the comfort it provides!
Written by a customer while visiting medela.com
Customer Rating
5 out of 5
5
Great pump that’s super easy to travel with!
on September 5, 2020
Posted by: Cori
from Florida
Gender:Female
[This review was collected as part of a promotion.] First impression, the packaging was great and inviting! I like the small size and that it’s light, which makes it easy for transport. I also loved that it came with the 12v battery, different size flanges to try (since I’ve always just assumed I was the one size given with pumps), bottles and bottle bag with ice pack. I didn’t have to buy anything additional for that which is great! I also liked the seal around the plastic flange. It gave my breasts a better seal for pumping and the pump flange was more comfortable than others I have used. It seemed that the pump extracted more milk with less pressure than I normally use. I also love how quiet it is when pumping, but there was a vibrating sound. The vibrations are to help maximize the milk extraction; so with that in mind, I didn’t mind the vibrating noise. However, I didn’t seem to feel much vibration at my breast but I did seem to extract a little more milk than normal.
Things I would change: I would have liked to have a storage bag or two to get me started. I am familiar with Medela so I know what to use, but this would have been a great addition in case I didn’t have any bags to get me started!
Thank you to Stellar Product Testing Panel for giving me the opportunity to test this pump out.
I would recommend this to a friend!
Response from medela.comBy Your Customer Solutions TeamNovember 12, 2020
Hi Cori--- Thanks for sharing your feedback and suggestions! We're glad that you loved so many of the features of our Pump in Style with MaxFlow!
Written by a customer while visiting medela.com
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