Customer reviews from medela.com
Medela - Pump In Style with MaxFlow - white
Average customer rating
3.7
(511 Reviews)
Rating breakdown 511 reviews
5 Stars
222
4 Stars
130
3 Stars
37
2 Stars
37
1 Star
85
71%of customers recommend this product.
(
349 out of
490)
Customer Reviews for Medela - Pump In Style with MaxFlow - white
Customer Rating
1
New version
on August 18, 2021
Posted by: Paigecimfl
from Rice lake, wi
Gender:Female
Just had my second baby and decided to go with the medela because that's what I used for my first but I am kicking myself for not getting the other one. This new version has a vibrating feeling that I dont like. The on button doesnt always work and the time of suction is never the same. I hate that I cant tell what number it's on for suction. The new closed system is nice but to replace the one peice is expensive.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, August 23, 2021
Hi Paigecimfl---We apologize for the issues that you’ve experienced! Please reach out to our Customer Service Team at 800-435-8316 with reference number 354098 so one of our Representatives can assist with this. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
3
Love this pump but...
on September 3, 2021
Posted by: Minn6616
from Utah
Gender:Female
I bought this pump in January so excited to use it. I've always loved medela. After using this pump I lost suction on it. I've changed out parts/tube to dry to fix it no luck. It worked great when I bought it.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, September 3, 2021
Hi Minn6616--- We're sorry to hear about your experience! This is not the experience we want for our moms and we would like to get some additional information from you so that we can assist you properly. Please call 800-435-8316 and provide reference number 355911. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
3
Not compatible with other medela connectors!
on September 5, 2021
Posted by: Annie A
Gender:Female
I'm on my third medela pump. I picked the pump in style this time around. There should be a huge an obvious warning card that states it's not compatible with the older connectors. I would not have gotten this model had I known. I now have a drawer full of useless parts from my last two pumps, and unless I want to shell out more money, I have to wash the one set of connectors I have after every use, which is fine for at home but irritating to try to go anywhere! I'm also lucky that I immediately caught it when I was using an old connector and the milk started backing up into the tubing. It didn't reach the pump, and I was able to blow most of the moisture out, but now I'm constantly inspecting the tubing waiting for it to mold, unless I shell out more money again to get another set of tubing. So frustrating!
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, September 7, 2021
Hi Annie A--- We apologize for any confusion. The breast pump is specifically designed for use with the PersonalFit Flex Connectors. For best results, it should only be used with those connectors. If you have any other questions or issues, our team is available to help via chat on our website or at 800-435-8316!
Written by a customer while visiting medela.com
Customer Rating
2
Didnt last long
on September 6, 2021
Posted by: Bre bre s
Gender:Female
FTM, I got this through my insurance and this pump was great in the beginning but didn’t last me 3 weeks. I exclusively pumped because my LO was having a latch issue. Thankfully I found a position that was comfortable for her to latch and I was able to nurse. The pump has lost most of its suction, takes me twice as long and it randomly shuts off. Now I’m out looking for a replacement
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, September 7, 2021
Hi Brenbren--- We're sorry to hear you've had some trouble! Please chat with us on our website or contact us via phone at 800-435-8316 so that we can help. When reaching out, please provide reference number 356190. Have a great day!
Written by a customer while visiting medela.com
Customer Rating
5
I love it!
on September 8, 2021
Posted by: Uruviel
from North Dakota
Gender:Female
I’ve been using this pump since I had my daughter and I love it!
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, September 9, 2021
Hi Uruviel--- We're so happy to hear you're loving it! Thank you for sharing your positive feedback!
Written by a customer while visiting medela.com
Customer Rating
3
Its easy to use but the suction is a lacking
on September 19, 2021
Posted by: RF0914
from Michigan
Gender:Female
I only had this option through insurance, it seems that one side suction is better than the other. I have an extremely premature baby amd will be pumping long term. I would not recommend this for full time pumpers.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, September 21, 2021
Hi RF0914--- We're sorry to hear about your experience! Please contact our Customer Service team at 800-435-8316 so we can collect some additional information and assist you properly. Your reference number is 358499. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
5
Nice compact pump
on September 21, 2021
Posted by: socrmomof2+1
from Tulsa, OK
Gender:Female
I started using this pump a couple weeks after my daughter was born and have been using it for about 2 months now. I pump 1-3 times a day (and can easily get 5+oz per pumping session) as I work away from home and my baby stays home with dad and baby is exclusively breastfed. The parts are easy to clean, compact and intuitive to put together and take apart. The pump works efficiently and is quiet enough to use next to my sleeping baby.
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, September 24, 2021
Hi socrmomof2+1--- Thank you for taking the time to share your great feedback! Wishing you all the best!
Written by a customer while visiting medela.com
Customer Rating
2
It’s a nice pump when it works
on October 13, 2021
Posted by: Jenjen37
from San Bernardino CA
Gender:Female
Only got to use the pump for about three weeks before it stopped getting all the milk out. It still works a little bit so I can still use it but there is always still milk left over that I have to use a different hand pump to get the rest out. It’s causing a lot of problems. I would probably buy some thing else
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, October 18, 2021
Hi Jenjen37--- We're sorry to hear you've had trouble with the pump! Please contact our Customer Service Team at 800-435-8316 so we can better assist you. When reaching out, just provide reference number 363116. Have a great day!
Written by a customer while visiting medela.com