Customer reviews from medela.com
Medela - Pump In Style with MaxFlow - white
Average customer rating
3.7
(510 Reviews)
Rating breakdown 510 reviews
5 Stars
222
4 Stars
130
3 Stars
37
2 Stars
37
1 Star
84
71%of customers recommend this product.
(
349 out of
489)
Customer Reviews for Medela - Pump In Style with MaxFlow - white
Customer Rating
3
LEAKS!! Wasted milk....
on April 14, 2021
Posted by: Hreds
from Pennsylvania
Gender:Female
Great pump. I recently used the new Spectra and found that to be a more comfortable suction. Plus, it has a timer on it. But, this is still a great pump and I’ve used Medela for both of my post partum pumping. Biggest issue with this new pump is the hole where the tubing connects LEAKS!! The old pump in style did not. I have spilled milk accidentally now several times and never did with the older style of this product. Extremely frustrating!! A simple tip will cause milk to spill.
No, I would not recommend this to a friend.
Response from medela.comBy Your Medela Customer Solutions Team, April 20, 2021
Thanks for sharing your feedback! Please chat with us on our website so that we can help determine the cause of the leaking. When reaching out, just provide reference number 335345. Have a great day!
Written by a customer while visiting medela.com
Customer Rating
1
Sad
on April 18, 2021
Posted by: AliciaJ87
from Michigan
I’m so disappointed with this pump. I had an old medela pisa and I loved it. When I had my baby in September, I was still using my old one. When I was able to buy this one I was so excited because I figured it would be an upgrade. Not even close. The suction is terrible, the parts are expensive, you can’t buy the membranes separately, you have to buy the entire connector set. My milk supply is now almost completely diminished and I blame this pump. It’s only a few months old and should be working better than this. I have replaced parts, tubing, I’ve tried everything. I thought this company was better than this.
No, I would not recommend this to a friend.
Response from medela.comBy Your Medela Customer Solutions Team, April 28, 2021
We're sorry to hear that! Please chat with us and provide reference number 336756. We'd be happy to help find a solution for you!
Written by a customer while visiting medela.com
Customer Rating
4
Good for home use
on June 1, 2021
Posted by: TajaB6
Gender:Female
I love it at home..it's alot bulkier than pumps now a days that u can travel with but I LOVE the fact that you do have the option to travel with your pump because they supply you with a battery operated pack for on the go
Response from medela.comBy Your Medela Customer Solutions Team, June 21, 2021
We're happy that you are enjoying the convenience that the battery pack offers!
Written by a customer while visiting medela.com
Customer Rating
3
no idea of which level of suction I am using
on July 17, 2021
Posted by: lura
I bought this to replace my Motif Duo and although it has not so many pieces (no valvles) I terribly miss a led screen to see the suction level and time. I feel I am pumping in blind now
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, July 22, 2021
Hi lura--- Medela is committed to making your experience as positive as possible. We appreciate your feedback and will pass it along to the appropriate team. For additional assistance please feel free to contact Customer Service at 800-845-8316.
Written by a customer while visiting medela.com
Customer Rating
4
Great pump if it lasts…
on August 6, 2021
Posted by: Oregon87
from Beaverton, Or
Gender:Female
I really like this pump and the improvements made from the PIS from 4 years ago is great with fewer and more durable parts. I have 2 issues. 1) the initial suction in the stimulation mode is WAY too much. I have to frantically turn it down every time. 2) I am on my 3rd pump due to what sounds like a common issue of the suction not starting right away. I’ve actually had to turn it off and back on or hit the pump for the motor to catch up. I’m on my second replacement and this third pump does it too. I’ve heard others say the same. Just hope it doesn’t get worse and just die on me. Plus side is customer service has been great when I call
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, August 6, 2021
Hi Oregon87--- Thank you for reaching out and sharing your feedback. We apologize for the issues that you’ve experienced! Please never hesitate to reach out to our Customer Service team at 800-435-8316. Your reference number is 351523. Thank you, and have a great day!
Written by a customer while visiting medela.com
Customer Rating
4
Great until it wasn’t…but it out performed specta
on August 6, 2021
Posted by: Laura D.
from Tucson
Gender:Female
I had the same problem with a Spectra from my first pregnancy. My Medela pump in style worked great until it decided not to work anymore. This one lasted about 7.5 months, compared to 4 months with the Spectra, so it did out perform. However, the motor must have gone bad. When I plug it in, it won’t turn on. The cord works fine on my old replacement spectra, which in this case is a life saver as I’m traveling in a few days for a two week business trip. Hopefully Medela can resolve this for me quickly while I’m traveling. I’ve exclusively pumped for both babies.
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, August 10, 2021
Hi Laura D--- We are sorry to hear that! Please contact our Customer Service Team at 800-435-8316 at your earliest convenience so we can help with this. Your reference number is 352145. We look forward to assisting you.
Written by a customer while visiting medela.com
Customer Rating
2
Very bad experience
on August 9, 2021
Posted by: Nayomi
from India
Gender:Female
I bought this machine and it makes so much noise that its very disappointing. Did not expect this kind of product from madela. it worked fine first few days but after that it makes so much noise that my babies cannot sleep
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, August 10, 2021
Hi Nayomi--- We are sorry to hear that your experience is not what we hoped for. Please contact Customer Service at 800-435-8316 with reference number 352076 as soon as possible so we may assist you.
Written by a customer while visiting medela.com
Customer Rating
1
New version
on August 18, 2021
Posted by: Paigecimfl
from Rice lake, wi
Gender:Female
Just had my second baby and decided to go with the medela because that's what I used for my first but I am kicking myself for not getting the other one. This new version has a vibrating feeling that I dont like. The on button doesnt always work and the time of suction is never the same. I hate that I cant tell what number it's on for suction. The new closed system is nice but to replace the one peice is expensive.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, August 23, 2021
Hi Paigecimfl---We apologize for the issues that you’ve experienced! Please reach out to our Customer Service Team at 800-435-8316 with reference number 354098 so one of our Representatives can assist with this. We look forward to hearing from you!
Written by a customer while visiting medela.com