Customer reviews from medela.com
Medela - Pump In Style with MaxFlow - white
Average customer rating
3.8 out of 5
3.8
(503 Reviews)
Open Ratings Snapshot
Rating breakdown 503 reviews
5 Stars
222
4 Stars
130
3 Stars
36
2 Stars
34
1 Star
81
72%of customers recommend this product. 
(
349 out of 484
)
Best Buy Privacy Policy
Customer Reviews for Medela - Pump In Style with MaxFlow - white
Customer Rating
1 out of 5
1
Broke after 3 months
on December 18, 2021
Posted by: Mom423
from Boston, ma
Gender:Female
Definitely not as strong as the older versions, this model just gave up and quit after three months. As with other reviews I recommend you forego this pump in favor of one that might work. Very disappointing experience.
No, I would not recommend this to a friend.
Response from medela.comBy *Your Customer Solutions TeamMarch 1, 2022
Hi Mom423--- We're very sorry to hear that. Please contact our Customer Service team at 800-435-8316 with reference number 384297 for assistance. We'd be happy to help!
Written by a customer while visiting medela.com
Customer Rating
2 out of 5
2
The old model was more efficient
on January 12, 2022
Posted by: Tay pump
from Monterey, CA
Gender:Female
I prefer the older model. Much more efficient and I didn’t have to pump as long.
No, I would not recommend this to a friend.
Response from medela.comBy *Your Customer Solutions TeamJanuary 28, 2022
Hi Tay pump--- We're sorry to hear that, but we appreciate your honest feedback. Please never hesitate to contact us at 800-435-8316 if you need assistance with your pump. We wish you the best!
Written by a customer while visiting medela.com
Customer Rating
5 out of 5
5
Great pump!
on December 9, 2022
Posted by: Cherish
from Kimball tn
Gender:Female
Got this when I had my baby she was premature and I suggested it to all my mom friends first time mom easy to use and like that it is same brand as hospital pump used it while baby was in the NICU and learning to latch and after for around three months to increase and establish my supply.
I would recommend this to a friend!
Response from medela.comBy *Your Customer Solutions TeamDecember 16, 2022
Hi Cherish--- Thank you for taking time to share your positive feedback! We're wishing you all the best!
Written by a customer while visiting medela.com
Customer Rating
2 out of 5
2
Not pleased
on January 2, 2023
Posted by: Abbm
from Texas
Gender:Female
I got my pump through insurance just started used it a month ago. And from me using it multiple times a day the pump is already not working. It used to work great pulled milk out better than any other pump but now all it does is vibrate really loud and doesn’t pull anything out.
No, I would not recommend this to a friend.
Response from medela.comBy *Your Customer Solutions TeamJanuary 24, 2023
Hi Abbm--- We're sorry to hear about your experience. Please reach out to us directly at 800-435-8316 with reference number 447179 so we can collect some additional information and assist you. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
5 out of 5
5
Great pump for occasional pumping
on February 13, 2023
Posted by: LM2678
from Springfield, MO
Gender:Female
This is a great small, simple to use pump. The parts are easy to clean. I have not tried taking it out, but plan to use this at work. I do have to pump for 45 minutes to feel completely empty. The pump is loud and after using it for 45 minutes the pump motor sounds like it might break. I pump 5-6 times a day. I just ordered the Sonata and will use the PIS for travel.
I would recommend this to a friend!
Response from medela.comBy *Your Customer Solutions TeamApril 19, 2023
Hi LM2678--- Thank you for your review! Please don't hesitate to reach out to us if you need help or have questions. We'd be happy to help!
Written by a customer while visiting medela.com
Customer Rating
1 out of 5
1
Bad suction
on July 22, 2023
Posted by: Jk999
This pump does not work well. My breasts were still extremely full after pumping and barely got any milk.
No, I would not recommend this to a friend.
Response from medela.comBy *Your Customer Solutions TeamJuly 24, 2023
Hi Jk999--- We're sorry to hear that your experience with the Pump in Style with MaxFlow wasn't what we had hoped. Please consider contacting us at 800-435-8316 so we can properly assist. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
1 out of 5
1
Do not buy
on September 18, 2023
Posted by: Krietzl
from New Jersey
Gender:Female
I rarely give a review but I felt compelled to share my experience and prevent someone from making the same mistake I did.
I received this pump with my insurance. I loved my old medela pump in style advanced so I thought I’d love this one too. It does not compare to the old model at all! First, there is no dial like the old one so it is hard to tell how strong the suction is. Next, it is SO LOUD and it shakes really loud, third the suction is not as strong as the old one even at the max. Fourth- The suction is uneven and I get a bigger/ stronger output one side. I thought my model was defective so I contacted medela and the wonderful customer service gave me a new one. My second one does the same! So I got a third one, medela must not be this bad I thought. Well, it is, my third one does the same! I am very worried about my supply with the suction being so terrible. I get more of an output with my cheap hands free pump than this one. Do not get this new medela pump in style. You will regret it. I do because I can’t get a different pump now and have to spend money on a new one for when I go back to work so my supply doesn’t dip. This pump has caused me a great deal of stress about being able to feed my child. I would give it zero stars if I could. Do better Medela!
No, I would not recommend this to a friend.
Response from medela.comBy *Your Customer Solutions TeamSeptember 25, 2023
Hi Krietzl--- We're so sorry to hear about your experience, this is not what we want for our moms. If you haven't already, please reach back out to us at 800-435-8316 so we can do our best to help.
Written by a customer while visiting medela.com
Customer Rating
5 out of 5
5
Great!
on September 5, 2020
Posted by: TiMiDi
from New York, NY
The Medela Pump in Style with Max Flow is such a great little pump. I pump at least five times a day, so I need something strong and effective and this definitely does the job. The vibrations that the pump makes helps me get more let downs which means more milk. It's also very comfortable to use and doesn't painfully pull on my nipples like other pumps. I can even use it on the highest settings without feeling any pain. The accessories it comes with are great too. The pump bag is really great quality and can hold much more than just the pump, and the cooler is nice too. I was happy to see 21mm breast shields included, as I have smaller nipples and needed them. I love the design of the pump itself, it looks really sleek and clean. My only gripes with this pump is that I wish it was rechargeable, instead of having to use a battery pack to make it portable, and I also would have like a small digital display with a timer so I can track how long I have been pumping, instead of having to use my phone. All in all, I really do love and enjoy using this pump. Thanks to the Stellar Product Testing Panel, I was able to try this pump.
I would recommend this to a friend!
Response from medela.comBy Your Customer Solutions TeamNovember 11, 2020
Thanks for taking time to share your feedback and suggestions!
Written by a customer while visiting medela.com
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