Customer reviews from medela.com
Medela - Pump In Style with MaxFlow - white
Average customer rating
3.7
(510 Reviews)
Rating breakdown 510 reviews
5 Stars
222
4 Stars
130
3 Stars
37
2 Stars
37
1 Star
84
71%of customers recommend this product.
(
349 out of
489)
Customer Reviews for Medela - Pump In Style with MaxFlow - white
Customer Rating
1
Awful Breast Pump — Do Not Buy
on January 2, 2022
Posted by: Buy a Spectra
Gender:Female
This Pump In Style is all around the worst system I have used. I am a mom of 3 and have been able to breastfeed/pump for all of them thus far. This updated Pump in Style is quite an inferior product than the previous model. The settings are not nearly strong enough to adequately express milk. The short let down phase could also be confusing to first time moms. I am constantly overriding the phases to revert back to let down to increase cycle length. The breast shields now impede your view of how much milk is being expressed. I personally found it beneficial to be able to directly see how much/how often you are expressing milk. I do not like the upgrades breast shields. The large membranes are rather cumbersome. …Did a breastfeeding/pumping women actually test this product before Medela started to manufacture this pump?
I have started to let this pump gather dust in my closet while I dusted off my far superior Spectra Breast Pump. The difference in what I can express/pump is unmatched. With the pump in style i can pump about an ounce while with my spectra I can yield 2.5-3 ounces every single time.
…that is ALL the proof I need.
…that is ALL the proof I need.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, January 28, 2022
Hi Buy a Spectra--- We’re sorry to hear that you experienced these issues with our product, this is not what we want for our moms and their little ones. Please reach out to us at 800-435-8316 with reference number 379470 so we can assist you. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
5
Great improvement
on March 18, 2021
Posted by: MamaRise
from Elkhart IN
Gender:Female
I had used the older PIS 5 years ago with my middle child. THIS one is a huge improvement!! No more tiny, finicky membranes, the pump is actually quieter than last model. I love this pump so much!
I would recommend this to a friend!
Response from medela.comBy Your Medela Customer Solutions Team, March 22, 2021
We're so happy to know you're loving the design of our new Pump in Style with MaxFlow!
Written by a customer while visiting medela.com
Customer Rating
5
I'd Highly recommend this to anyone!
on May 25, 2022
Posted by: Bleu89
from Lansing, Michigan
Gender:Female
[This review was collected as part of a promotion.] I will be up front, I did get this through a program with my insurance but I'm so grateful for this product and I did have a choice and picked this pump based on other reviews from people. I planned on breastfeeding and just pumping when I needed to leave my baby with someone for a few hours and then life happened and my baby was born 6 weeks early. She was in NICU for two weeks and I had to exclusively pump until she could learn how to latch and drink enough mls daily to come home. Turns out my little sweetie had a tongue and lip tie that needed to be corrected until she could properly latch so she was fed with a bottle only basically for over a month and a half. I pumped exclusively with this pump only during that time. I was able to pump enough milk and then some to store milk for later. I'm so glad I chose the Medela brand through my insurance, I love all their products. I really like how soft the flanges are for this pump compared to the ones I used at the hospital. Plus it came with the nice little ice pack and cooler. My baby is now 5 months old and I still use this pump and it works just as good as it did when I first got it. I even had a power outage once and was still able to pump through that because of the battery pack that comes with it!
Another game changer is the bra you can buy from Medela so you can be hands free. I would pump and feed my baby a bottle all at the same time to get a little extra sleep.
I received a gift card for my honest review on this product.
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, August 24, 2022
Hi Bleu89--- We're so honored to have been able to play a small role in your breast milk pumping journey! Thank you for sharing your story. Best wishes!
Written by a customer while visiting medela.com
Customer Rating
1
“Updated” isn’t always better..
on April 13, 2025
Posted by: Taaybrooke804
from Lansing, MI
Gender:Female
This pump was such a disappointment compared to the old square-version of this pump. I absolutely loved the old one and used it with my two oldest kids, it never let me down. However, this upgraded version lasted me a literal week before it stopped working and it seriously jeopardized my supply in the early stages of breastfeeding. There wasn’t much I really liked about it, and here’s what I didn’t like:
1. The connectors: They may look fancy, but the company took something that worked and made it unnecessarily complex. I didn’t like not being able to see how much I was pumping or if I was still lactating. The membranes come unsealed and will stop all suction on the affected side. Found this out during a 2 a.m. pump and was covered in milk by the end of disconnecting, dismantling and repairing it. Not a pleasant experience. Also wasn’t as simple to quickly clean.
2. The suction of this pump is much greater than the old style, even on the lowest setting. It’s very painful when you have cracked, raw nipples from getting used to your baby’s latch. I would close my eyes and press the power button. Initially, I thought it was just that I was extremely sore.. until I used a different pump, then I realized that the suction was just much more powerful.
3. The fact that it isn’t encased in anything like the old style was makes it much more vulnerable. I was constantly paranoid about my kids tripping over the cord and knocking it down.
4. I discovered at 11 p.m. at night that it decided to just stop working when pressing the power button and it didn’t turn on. My husband troubleshooted the issue, which ended up being the piece that you plug the power cord into. It was too late to go buy another pump, and I was in the early stages where 8-10 hours without expressing could have seriously diminished my supply. This resulted in my husband waking up every 3 hours with me to hold the pump in a particular way so it would stay on.. even then, it kept turning off repeatedly.
2. The suction of this pump is much greater than the old style, even on the lowest setting. It’s very painful when you have cracked, raw nipples from getting used to your baby’s latch. I would close my eyes and press the power button. Initially, I thought it was just that I was extremely sore.. until I used a different pump, then I realized that the suction was just much more powerful.
3. The fact that it isn’t encased in anything like the old style was makes it much more vulnerable. I was constantly paranoid about my kids tripping over the cord and knocking it down.
4. I discovered at 11 p.m. at night that it decided to just stop working when pressing the power button and it didn’t turn on. My husband troubleshooted the issue, which ended up being the piece that you plug the power cord into. It was too late to go buy another pump, and I was in the early stages where 8-10 hours without expressing could have seriously diminished my supply. This resulted in my husband waking up every 3 hours with me to hold the pump in a particular way so it would stay on.. even then, it kept turning off repeatedly.
This pump was honestly a nightmare. There is a one year warranty on the motor, but I don’t even want it replaced for free. If I could go back, I would’ve paid a little extra when using my insurance to get the Spectra. Thankfully, my friend had kept her old-style Medela that I was able to pick up the next day. Of course, none of the parts were compatible.. but after purchasing the old style parts and going back to what works, things have been smooth sailing since. Steer clear of this pump.
No, I would not recommend this to a friend.
Response from medela.comBy Your Customer Solutions Team, May 6, 2025
Hi Taaybrooke804--- We're truly sorry for the issues that you’ve experienced, and we’ll continue to do our best to make sure that you always have a pump that works as well as it should. Please consider reaching out to us directly at 800-435-8316 so we can gather additional information and do our best to assist. We're here to help!
Written by a customer while visiting medela.com
Customer Rating
5
Helped with milk production
on September 11, 2020
Posted by: busymomof3boys
from Reno, NV
Gender:Female
[This review was collected as part of a promotion.] Max flow is a great easy to use breast pump for new and veteran moms. Its nice and quiet so it allows you to pump without being super noticeable or waking up your baby. The suction is nice and strong but yet gentle on your nipple. It helped to really get my milk flowing.Overall after three babies this is the most milk I have gotten with pumping. The whole set up very compact and light weight which makes it nice for traveling. I would definitely recommend it to any mama who wants to pump their milk.
I would recommend this to a friend!
Response from medela.comBy Your Customer Solutions Team, October 2, 2020
We're so happy to know that it has helped! Thank you for sharing your feedback!
Written by a customer while visiting medela.com
Customer Rating
1
Does not work
on January 8, 2021
Posted by: thawkins17
Gender:Female
I ordered this pump through my insurance and thankfully tried it before our baby came. The pump would not turn on with the power adapter or the battery pack. Then after messing with it for a little bit we could get it to turn on for a few seconds and then it would switch off again. It is very difficult to tell when the machine is on or not as there is no light on it.
No, I would not recommend this to a friend.
Response from medela.comBy Medela Customer Service, January 21, 2021
We're sorry to hear you've had trouble! Please chat with us on our website so that we can troubleshoot and better assist you. When reaching out, just provide reference number 323466. Have a great day!
Written by a customer while visiting medela.com
Customer Rating
1
Extremely unhappy with this pump...
on January 12, 2021
Posted by: Liz505
Gender:Female
- suction not strong enough
- leaks when you change the bottle or open to remove the bottle
- white plastic makes it difficult to determine how much milk is in bottles
- pumping mechanism clicks and shakes the table it sits on
- flanges leak milk out the bottom ALL THE TIME!
I honestly couldn’t be more disappointed with this pump. I chose this new model over the older pump in style and I wish I could go back! I wish I would have stuck with the older version. It’s incredibly frustrating and disappointing.
- leaks when you change the bottle or open to remove the bottle
- white plastic makes it difficult to determine how much milk is in bottles
- pumping mechanism clicks and shakes the table it sits on
- flanges leak milk out the bottom ALL THE TIME!
I honestly couldn’t be more disappointed with this pump. I chose this new model over the older pump in style and I wish I could go back! I wish I would have stuck with the older version. It’s incredibly frustrating and disappointing.
No, I would not recommend this to a friend.
Response from medela.comBy Your Customer Solutions Team, January 21, 2021
We're sorry for any inconvenience you've experienced! Please chat with us on our website or call us so that we can help resolve this for you. Your reference number is 323467. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
5
BEST PUMP EVER!!
on February 25, 2021
Posted by: Megz
from San Diego, CA
Gender:Female
I absolutely LOVE this breast pump! Not only is it so light-weight, compact and easy to take anywhere, it is also soo comfortable and helps me release all of my milk! I am so glad I got this pump! It's very effective and pumping time is even cut shorter now so I have more time with my Little. I would recommend this to moms and new moms!
I would recommend this to a friend!
Response from medela.comBy Your Medela Customer Solutions Team, March 4, 2021
We're happy to know you're loving it! Thanks for sharing your feedback!
Written by a customer while visiting medela.com