Customer reviews from medela.com
Medela - Pump In Style with MaxFlow - white
Average customer rating
3.8 out of 5
3.8
(503 Reviews)
Open Ratings Snapshot
Rating breakdown 503 reviews
5 Stars
222
4 Stars
130
3 Stars
36
2 Stars
34
1 Star
81
72%of customers recommend this product. 
(
349 out of 484
)
Best Buy Privacy Policy
Customer Reviews for Medela - Pump In Style with MaxFlow - white
Customer Rating
1 out of 5
1
Nosiest thing , not worth money.
on October 19, 2022
Posted by: Dishi
from California
Gender:Female
I got through this pump through my insurance.
It is darn noisy, and sounds like it will fall apart any second. It is really light weight and portable but forget about pumping in public , you can’t even pump in your bedroom without disturbing your baby or hubby.
The suction is weird. It’s hard to tell the suction level without any screen or indicator.
It has so many parts to clean.
I wouldnot recommend this pump.
No, I would not recommend this to a friend.
Response from medela.comBy *Your Customer Solutions TeamOctober 26, 2022
Hi Dishi--- We're very sorry to hear about your experience, but we appreciate your honest feedback as it helps us to continuously improve upon our designs. Please never hesitate to contact our Customer Service team at 800-435-8316 if you have any questions or need assistance with your pump. We'd be happy to help!
Written by a customer while visiting medela.com
Customer Rating
1 out of 5
1
Do not buy!
on October 30, 2022
Posted by: Mtedesco
from Levittown, NY
Gender:Female
This was an upgrade from the pumps my insurance offered but we used medela in the hospital so I figured why not. This pump’s inefficiency caused it to stop working after a month and even when all parts have been replaced, it stopped sucking. Now I have little to no supply while having to buy a spectra pump (so good btw), and I am struggling to feed my baby. Do not buy, go spectra!
No, I would not recommend this to a friend.
Response from medela.comBy *Your Customer Solutions TeamNovember 1, 2022
Hi Mtedesco--- We're sorry that you're experiencing suction issues with your Pump in Style MaxFlow. Please reach out to our Customer Service team at 800-435-8316 with reference number 431506 so we can assist. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
1 out of 5
1
Stopped collecting milk after 3 days
on January 23, 2023
Posted by: Devastated momma
from NY
Gender:Female
I bought this pump because I read great reviews and I was expecting to be set up for success with feeding my newborn. But to say I am disappointed is an understatement! I started using the pump on Friday when I brought my new baby home from the hospital. At first the pump was working and collecting milk and now 3 days later even with my supply up I am unable to get any more then a few drops with each pump session, in fact I have been able to hand express more then this pump collects. As a brand new mom trying to feed my baby a little part of my dies inside with every unsuccessful pumping session!
I really wish I had chosen a different brand for the money that I spent.
No, I would not recommend this to a friend.
Response from medela.comBy *Your Customer Solutions TeamJanuary 25, 2023
Hi Devastated momma--- We're sorry to hear that, we know how important it is to always have a pump working as it should. Please contact us directly at 800-435-8316 so we can help with this. When calling, please provide reference number 447647. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
5 out of 5
5
Would get this again
on January 27, 2023
Posted by: Gladysig
from Toms River, New Jersey
Gender:Female
I have really enjoyed using this pump. It is easy to use and set up. It is fairly compact and having the battery option is useful. Cleaning all the parts is very easy, whether it's with hot soapy water or breast pump wipes.
I would recommend this to a friend!
Response from medela.comBy *Your Customer Solutions TeamJanuary 30, 2023
Hi Gladysig--- We're happy to hear you have had a great experience! Thank you for sharing your feedback. Best wishes!
Written by a customer while visiting medela.com
Customer Rating
1 out of 5
1
DO NOT BUY
on February 8, 2023
Posted by: EP Fargo mama
Gender:Female
Absolute worst pump ever! I’ve had two in the past 10.5 months. The first pump I got through insurance, it stopped suctioning around month 6 of use. So I called Medela and they replaced it no problem. The replacement pump they sent me is starting to have the same problems so I called them and they are asking for proof of purchase on the pump they sent me??? Don’t waste your time. Get yourself a Spectra.
No, I would not recommend this to a friend.
Response from medela.comBy *Your Customer Solutions TeamMarch 16, 2023
Hi EP Fargo mama--- We're so sorry to hear that you have experienced these issues with your pump! Please consider reaching back out to our Customer Service team at 800-435-8316 for further assistance. Our warranty is from the original purchase date, we apologize for any confusion.
Written by a customer while visiting medela.com
Customer Rating
1 out of 5
1
Awful
on June 2, 2023
Posted by: KDGF
from South Dakota
Loved the original PIS that was in the large bag. It worked great, but this newer model is awful. I’m in my second pump in less than a year, and it looks like this one is on its way out too. It isn’t retrieving hardly anything, and I know I’m full as my little one is out at grandma and grandpas.
No, I would not recommend this to a friend.
Response from medela.comBy *Your Customer Solutions TeamJune 6, 2023
Hi KDGF--- We're sorry to hear that. Please contact us at 800-435-8316 so we can collect some additional information and assist. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
1 out of 5
1
Extremely bad suction
on June 13, 2023
Posted by: Nikhila
from California
This product has really bad suction and takes longer to suction out milk compared to Spectre. It takes me minimum of 45min to an hour to get enough milk to keep my supply. Does not recommend at all!
No, I would not recommend this to a friend.
Response from medela.comBy *Your Customer Solutions TeamJune 14, 2023
Hi Nikhila--- We're sorry to hear that you're experiencing low suction with your Pump in Style MaxFlow. Please contact our Customer Service team directly at 800-435-8316 so we can assist. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
1 out of 5
1
Disappointing
on July 14, 2023
Posted by: Tobs278
from TX
I was a long time user of Medela pumps going back to my first child and was previously happy with your products. I ordered the updated version of the double pump in style and I am extremely disappointed. This product does not work, it loses suction constantly. From the very first time I used it I have had issues and have had to give up on it. I am sad to say I do not recommend this product.
No, I would not recommend this to a friend.
Response from medela.comBy *Your Customer Solutions TeamJuly 24, 2023
Hi Tobs278--- We're apologize for the suction issues you have experienced with your Pump in Style with MaxFlow. Please contact our Customer Service team at 800-435-8316 so we can help with this. We look forward to hearing from you!
Written by a customer while visiting medela.com
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