Customer reviews from medela.com
Medela - Pump In Style with MaxFlow - white
Average customer rating
3.7
(510 Reviews)
Rating breakdown 510 reviews
5 Stars
222
4 Stars
130
3 Stars
37
2 Stars
37
1 Star
84
71%of customers recommend this product.
(
349 out of
489)
Customer Reviews for Medela - Pump In Style with MaxFlow - white
Customer Rating
1
Biggest regret
on October 18, 2022
Posted by: Rena86
from Idaho falls, ID
Gender:Female
I bought this 3 months ago and have used it off and on while home with my baby. The past two weeks I’ve had to pump during the day and now the pump isn’t pumping well!!! There’s barely any suction and I had to turn it up a lot just to get some milk out so I can make it until the end of work. I’m so frustrated with it and having to go after to to buy a brand new pump! It won’t be Medela and please don’t waste your time or effort with this pump!
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, October 19, 2022
Hi Rena86--- We apologize for the suction issues that you’ve experienced, we’ll do our best to make sure that you always have a pump that works as well as it should. Please reach out to us at 800-435-8316 with reference number 428747 so we can assist.
Written by a customer while visiting medela.com
Customer Rating
1
Nosiest thing , not worth money.
on October 19, 2022
Posted by: Dishi
from California
Gender:Female
I got through this pump through my insurance.
It is darn noisy, and sounds like it will fall apart any second. It is really light weight and portable but forget about pumping in public , you can’t even pump in your bedroom without disturbing your baby or hubby.
The suction is weird. It’s hard to tell the suction level without any screen or indicator.
It has so many parts to clean.
I wouldnot recommend this pump.
It is darn noisy, and sounds like it will fall apart any second. It is really light weight and portable but forget about pumping in public , you can’t even pump in your bedroom without disturbing your baby or hubby.
The suction is weird. It’s hard to tell the suction level without any screen or indicator.
It has so many parts to clean.
I wouldnot recommend this pump.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, October 26, 2022
Hi Dishi--- We're very sorry to hear about your experience, but we appreciate your honest feedback as it helps us to continuously improve upon our designs. Please never hesitate to contact our Customer Service team at 800-435-8316 if you have any questions or need assistance with your pump. We'd be happy to help!
Written by a customer while visiting medela.com
Customer Rating
1
Do not buy!
on October 30, 2022
Posted by: Mtedesco
from Levittown, NY
Gender:Female
This was an upgrade from the pumps my insurance offered but we used medela in the hospital so I figured why not. This pump’s inefficiency caused it to stop working after a month and even when all parts have been replaced, it stopped sucking. Now I have little to no supply while having to buy a spectra pump (so good btw), and I am struggling to feed my baby. Do not buy, go spectra!
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, November 1, 2022
Hi Mtedesco--- We're sorry that you're experiencing suction issues with your Pump in Style MaxFlow. Please reach out to our Customer Service team at 800-435-8316 with reference number 431506 so we can assist. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
1
Stopped collecting milk after 3 days
on January 23, 2023
Posted by: Devastated momma
from NY
Gender:Female
I bought this pump because I read great reviews and I was expecting to be set up for success with feeding my newborn. But to say I am disappointed is an understatement! I started using the pump on Friday when I brought my new baby home from the hospital. At first the pump was working and collecting milk and now 3 days later even with my supply up I am unable to get any more then a few drops with each pump session, in fact I have been able to hand express more then this pump collects. As a brand new mom trying to feed my baby a little part of my dies inside with every unsuccessful pumping session!
I really wish I had chosen a different brand for the money that I spent.
I really wish I had chosen a different brand for the money that I spent.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, January 25, 2023
Hi Devastated momma--- We're sorry to hear that, we know how important it is to always have a pump working as it should. Please contact us directly at 800-435-8316 so we can help with this. When calling, please provide reference number 447647. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
5
Would get this again
on January 27, 2023
Posted by: Gladysig
from Toms River, New Jersey
Gender:Female
I have really enjoyed using this pump. It is easy to use and set up. It is fairly compact and having the battery option is useful. Cleaning all the parts is very easy, whether it's with hot soapy water or breast pump wipes.
I would recommend this to a friend!
Response from medela.comBy *, Your Customer Solutions Team, January 30, 2023
Hi Gladysig--- We're happy to hear you have had a great experience! Thank you for sharing your feedback. Best wishes!
Written by a customer while visiting medela.com
Customer Rating
1
DO NOT BUY
on February 8, 2023
Posted by: EP Fargo mama
Gender:Female
Absolute worst pump ever! I’ve had two in the past 10.5 months. The first pump I got through insurance, it stopped suctioning around month 6 of use. So I called Medela and they replaced it no problem. The replacement pump they sent me is starting to have the same problems so I called them and they are asking for proof of purchase on the pump they sent me??? Don’t waste your time. Get yourself a Spectra.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, March 16, 2023
Hi EP Fargo mama--- We're so sorry to hear that you have experienced these issues with your pump! Please consider reaching back out to our Customer Service team at 800-435-8316 for further assistance. Our warranty is from the original purchase date, we apologize for any confusion.
Written by a customer while visiting medela.com
Customer Rating
1
Awful
on June 2, 2023
Posted by: KDGF
from South Dakota
Loved the original PIS that was in the large bag. It worked great, but this newer model is awful. I’m in my second pump in less than a year, and it looks like this one is on its way out too. It isn’t retrieving hardly anything, and I know I’m full as my little one is out at grandma and grandpas.
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, June 6, 2023
Hi KDGF--- We're sorry to hear that. Please contact us at 800-435-8316 so we can collect some additional information and assist. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
1
Extremely bad suction
on June 13, 2023
Posted by: Nikhila
from California
This product has really bad suction and takes longer to suction out milk compared to Spectre. It takes me minimum of 45min to an hour to get enough milk to keep my supply. Does not recommend at all!
No, I would not recommend this to a friend.
Response from medela.comBy *, Your Customer Solutions Team, June 14, 2023
Hi Nikhila--- We're sorry to hear that you're experiencing low suction with your Pump in Style MaxFlow. Please contact our Customer Service team directly at 800-435-8316 so we can assist. We look forward to hearing from you!
Written by a customer while visiting medela.com