Customer reviews from swann.com
Swann - 1080p Xtreem Cam, Wireless Indoor/Outdoor - White
Average customer rating
3.9 out of 5
3.9
(266 Reviews)
Open Ratings Snapshot
Rating breakdown 266 reviews
5 Stars
145
4 Stars
43
3 Stars
27
2 Stars
15
1 Star
36
80%of customers recommend this product. 
(
64 out of 80
)
Best Buy Privacy Policy
Customer Reviews for Swann - 1080p Xtreem Cam, Wireless Indoor/Outdoor - White
Customer Rating
5 out of 5
5
Reliable camera with long battery life.
on March 2, 2025
Posted by: Bcms
I bought 4 of these cameras forvall round surveillance of my premises. Dies a good job. The long battery life makes it easier to charge whenever you heed to.
Response from swann.comBy MarySwann TeamJuly 16, 2025
Hello Bcms.

Thank you for your feedback. We're glad to hear that your four cameras are doing a good job providing all-around surveillance for your premises.

If you ever have any questions or need assistance down the line, feel free to reach out to us at tech@swann.com. We're here to help.

Your feedback is truly appreciated.

Mary - Swann Team
Written by a customer while visiting swann.com
Customer Rating
1 out of 5
1
Won't connect to wifi or app.
on February 2, 2026
Posted by: nomoreswann
Won't connect to wifi or app. Went thru the set up 100 times, reset procedure. youtube videos..nothing
Response from swann.comBy MarySwann TeamFebruary 3, 2026
Hi Paul,

Thank you for sharing your experience. We’re really sorry to hear about the trouble you’ve had getting the camera connected, and we understand how frustrating it can be after trying multiple setup steps, resets, and troubleshooting resources. What you’ve described isn’t typical of how our products are designed to perform.

There can be several factors that affect connectivity, and we’d like the opportunity to work with you directly to get this resolved. We’ll be reaching out to you via email so we can assist further, or you’re welcome to contact us directly at tech@swann.com. Our team will be happy to help and work toward the best possible resolution for you.

We know this hasn’t met your expectations, but we’re committed to doing better.

Mary -Swann Team.
Written by a customer while visiting swann.com
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