Customer reviews from swann.com
Swann - 1080p Xtreem Cam, Wireless Indoor/Outdoor - White
Average customer rating
3.9
(266 Reviews)
Rating breakdown 266 reviews
5 Stars
145
4 Stars
43
3 Stars
27
2 Stars
15
1 Star
36
80%of customers recommend this product.
(
64 out of
80)
Customer Reviews for Swann - 1080p Xtreem Cam, Wireless Indoor/Outdoor - White
Customer Rating
5
Works perfectly
on December 1, 2024
Posted by: Kelly65
Have had these cameras for a while now and they pick up everything. Even the bugs
Response from swann.comBy LV - Swann Team, December 4, 2024
Hello Kelly65,
Thanks for your feedback! We're happy to hear that the cameras are picking up everything, even the smallest details like bugs. It's great to know they’re doing their job. If you ever need any assistance or have questions, feel free to reach out to us at tech@swann.com.
Your feedback is important to us.
LV - Swann Team
Thanks for your feedback! We're happy to hear that the cameras are picking up everything, even the smallest details like bugs. It's great to know they’re doing their job. If you ever need any assistance or have questions, feel free to reach out to us at tech@swann.com.
Your feedback is important to us.
LV - Swann Team
Written by a customer while visiting swann.com
Customer Rating
4
Etreem 4k
on December 1, 2024
Posted by: Jamball
Good product but needs to be an option to allow to record longer, only records for 20 secs then does not trigger record again soon after, only records one time so miss any detail. Please do update to allow options to set recording time.
Response from swann.comBy LV - Swann Team, December 4, 2024
Hello Jamball,
Thank you for your feedback! We understand the importance of having longer recording times and the ability to capture more details. Currently, the default recording duration is 20 seconds to help manage storage and battery life. If movement continues another clip would be recorded. We’ll pass along your request for a customizable recording duration option to our team. If you'd like longer recording or continuous footage recorder we recommend checking out our wired systems.
If you have any questions or need further assistance, feel free to reach out to us at tech@swann.com.
Your feedback is important to us.
LV - Swann Team
Thank you for your feedback! We understand the importance of having longer recording times and the ability to capture more details. Currently, the default recording duration is 20 seconds to help manage storage and battery life. If movement continues another clip would be recorded. We’ll pass along your request for a customizable recording duration option to our team. If you'd like longer recording or continuous footage recorder we recommend checking out our wired systems.
If you have any questions or need further assistance, feel free to reach out to us at tech@swann.com.
Your feedback is important to us.
LV - Swann Team
Written by a customer while visiting swann.com
Customer Rating
5
They keep me feeling safe
on December 1, 2024
Posted by: Babgran
This customer did not provide a text review.
Response from swann.comBy LV - Swann Team, December 4, 2024
Hello Babgran,
We're so glad to hear that you're feeling safe! It's great to know that the system is providing you with peace of mind. If you need any further support or have any questions, feel free to reach out to us at tech@swann.com.
Your feedback is important to us.
LV - Swann Team
We're so glad to hear that you're feeling safe! It's great to know that the system is providing you with peace of mind. If you need any further support or have any questions, feel free to reach out to us at tech@swann.com.
Your feedback is important to us.
LV - Swann Team
Written by a customer while visiting swann.com
Customer Rating
5
😃 works quite well and what I can check our driveway and front yard from anywhere using the swann app on my phone , very happy 😊 with it amen
on December 1, 2024
Posted by: Eye on things
Works well day or night 🌙
Response from swann.comBy LV - Swann Team, December 4, 2024
Hello Eye on things,
Thank you for your positive feedback! We're so happy to hear that you're enjoying the convenience of checking your driveway and front yard from anywhere using the Swann app. It's great to know you're feeling secure and satisfied with the system. If you ever need any assistance, feel free to reach out to us at tech@swann.com.
Your feedback is important to us.
LV - Swann Team
Thank you for your positive feedback! We're so happy to hear that you're enjoying the convenience of checking your driveway and front yard from anywhere using the Swann app. It's great to know you're feeling secure and satisfied with the system. If you ever need any assistance, feel free to reach out to us at tech@swann.com.
Your feedback is important to us.
LV - Swann Team
Written by a customer while visiting swann.com
Customer Rating
5
Great cameras. I NOW have 7. Good battery life and records when you need it.
on December 2, 2024
Posted by: Sundy
This customer did not provide a text review.
Response from swann.comBy LV - Swann Team, December 4, 2024
Hello Sundy,
Thanks for sharing your positive feedback! We appreciate you. LV - Swann Team
Thanks for sharing your positive feedback! We appreciate you. LV - Swann Team
Written by a customer while visiting swann.com
Customer Rating
5
on December 4, 2024
Posted by: =GP=
This customer did not provide a text review.
Response from swann.comBy LV - Swann Team, December 4, 2024
Thanks =GP=,
Thank you for your feedback! Your satisfaction is important to us.
LV - Swann Team
Thank you for your feedback! Your satisfaction is important to us.
LV - Swann Team
Written by a customer while visiting swann.com
Customer Rating
3
Slow
on December 4, 2024
Posted by: Kvwhite
Too slow to wake.deliveries come and go before the camera starts recording. Sometimes takes up to 4 minutes
Response from swann.comBy LV - Swann Team, December 5, 2024
Hello Kvwhite,
Thank you for your feedback. We’re sorry to hear about the delay in recording. This could be related to settings or connectivity, and we’d be happy to assist you in resolving this. For real-time assistance, please call our regional support numbers listed here: https://support.swann.com/hc/en-us/articles/8428093689881-Customer-Support. If you need assistance or have any questions please email us at tech@swann.com.
Your feedback is important to us.
LV - Swann Team
Thank you for your feedback. We’re sorry to hear about the delay in recording. This could be related to settings or connectivity, and we’d be happy to assist you in resolving this. For real-time assistance, please call our regional support numbers listed here: https://support.swann.com/hc/en-us/articles/8428093689881-Customer-Support. If you need assistance or have any questions please email us at tech@swann.com.
Your feedback is important to us.
LV - Swann Team
Written by a customer while visiting swann.com
Customer Rating
3
Just installed
on December 6, 2024
Posted by: Top Deck
This customer did not provide a text review.
Response from swann.comBy LV - Swann Team, December 10, 2024
Hello Top Deck,
Thank you for sharing your experience! We're glad to hear you've just installed your system. If there's anything we can do to enhance your experience and help turn this into a 5-star review, please email us at tech@swann.com.
Your feedback is important to us.
LV - Swann Team
Thank you for sharing your experience! We're glad to hear you've just installed your system. If there's anything we can do to enhance your experience and help turn this into a 5-star review, please email us at tech@swann.com.
Your feedback is important to us.
LV - Swann Team
Written by a customer while visiting swann.com