Customer reviews from swann.com
Swann - 1080p Xtreem Cam, Wireless Indoor/Outdoor - White
Average customer rating
3.9
(266 Reviews)
Rating breakdown 266 reviews
5 Stars
145
4 Stars
43
3 Stars
27
2 Stars
15
1 Star
36
80%of customers recommend this product.
(
64 out of
80)
Customer Reviews for Swann - 1080p Xtreem Cam, Wireless Indoor/Outdoor - White
Customer Rating
2
One camera works great the other is very temperamental
on March 28, 2024
Posted by: Cech
One seems to not pick up movement reliably and battery dies rapidly. The other one works great, although both are very slow to respond on the app.
Response from swann.comBy LV - Swann Team, April 2, 2024
Hello Cech,
We are sorry to hear you are experincing issues with your cameras. Based on the information provided, we suggest you contact a member of our technical support team and go over the installation steps to ensure it has been properly installed. If the camera is faulty, we can move forward with a request for a replacement under warranty. Click on the blue box on the bottom right-hand corner to chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
LV - Swann Team
We are sorry to hear you are experincing issues with your cameras. Based on the information provided, we suggest you contact a member of our technical support team and go over the installation steps to ensure it has been properly installed. If the camera is faulty, we can move forward with a request for a replacement under warranty. Click on the blue box on the bottom right-hand corner to chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
LV - Swann Team
Written by a customer while visiting swann.com
Customer Rating
5
Good features
on March 31, 2024
Posted by: GRG2
Had ours for approx 12 months they are great for keeping an eye on things. I would love to have facial recognition though
Response from swann.comBy LV - Swann Team, April 2, 2024
Hello GRG2,
Thank you for sharing your positive feedback. We are glad to hear you found value in your Swann Wireless Security Camera. Please know, face recognition is coming soon for subscription on powered Wi-Fi devices. It is included free already on wireless devices and some wired systems. . If you need assistance with your product or have any questions, please visit our support page or contact us over the phone.
https://support.swann.com/hc/en-us
Your feedback is important to us.
LV - Swann Team
Thank you for sharing your positive feedback. We are glad to hear you found value in your Swann Wireless Security Camera. Please know, face recognition is coming soon for subscription on powered Wi-Fi devices. It is included free already on wireless devices and some wired systems. . If you need assistance with your product or have any questions, please visit our support page or contact us over the phone.
https://support.swann.com/hc/en-us
Your feedback is important to us.
LV - Swann Team
Written by a customer while visiting swann.com
Customer Rating
5
This product is a true blessing
on April 2, 2024
Posted by: JeNeJeN
First off, I received one of these free from Influenster for my honest review and I am taking a step on my own to let everyone know, not only do I feel much more comfortable running errands and doing things moms do but I now know that I have the comfort of knowing what’s going on in and around the front of my house!! This system is honestly a top notch system! The clarity, the two way talk and even came with a SD card installed!! Thank you Swann for letting me be apart of your Campaign with Influenster!!
Response from swann.comBy LV - Swann Team, April 3, 2024
Hello JeNeJeN,
Thank you for reaching out and sharing your feedback. We are glad to hear you find value in the features our systems have to offer. LV - Swann Team
Thank you for reaching out and sharing your feedback. We are glad to hear you find value in the features our systems have to offer. LV - Swann Team
Written by a customer while visiting swann.com
Customer Rating
1
Barely usable.
on April 7, 2024
Posted by: Meee
Painfully slow to view captures, to the point of being useless. Even this review app.
Response from swann.comBy LV - Swann Team, April 9, 2024
Hello Meee,
Thank you for reaching out with your feedback. We are sorry you are experiencing issues with your Swann product. Please note the delay can vary based on
1) The upload speed of your internet provider and
2) the strength of the Wi-Fi signal to your Swann camera from your home router.
Based on the information provided, we would recommend reaching out to a member of our technical support team to look further into your issues. For the best experience, we would recommend that both devices be connected to a high-speed network. If your mobile device is not meeting the bandwidth requirements the resolution may be lower than desired or will not connect at all. For real-time assistance, we recommend calling our phone support hotline at your earliest convenience. Please check the numbers below.
USA/Canada: 1800 627 2799
Australia: 1800 788 210
United Kingdom: 0808 168 9031
Please let us know how we may further assist you.
LV - Swann Customer Support
Thank you for reaching out with your feedback. We are sorry you are experiencing issues with your Swann product. Please note the delay can vary based on
1) The upload speed of your internet provider and
2) the strength of the Wi-Fi signal to your Swann camera from your home router.
Based on the information provided, we would recommend reaching out to a member of our technical support team to look further into your issues. For the best experience, we would recommend that both devices be connected to a high-speed network. If your mobile device is not meeting the bandwidth requirements the resolution may be lower than desired or will not connect at all. For real-time assistance, we recommend calling our phone support hotline at your earliest convenience. Please check the numbers below.
USA/Canada: 1800 627 2799
Australia: 1800 788 210
United Kingdom: 0808 168 9031
Please let us know how we may further assist you.
LV - Swann Customer Support
Written by a customer while visiting swann.com
Customer Rating
5
Good job
on April 26, 2024
Posted by: Bucket1
I bought my cameras with no great expectation but gee they are great. I had trouble with the set up but the support was great also
Response from swann.comBy LV - Swann Team, April 26, 2024
Hello Bucket1,
Thank you for taking the time to share your positive feedback on your Xtreem Wireless Security Camera. We hope you continue to enjoy all of the features it has to offer. LV - Swann Team
Thank you for taking the time to share your positive feedback on your Xtreem Wireless Security Camera. We hope you continue to enjoy all of the features it has to offer. LV - Swann Team
Written by a customer while visiting swann.com
Customer Rating
5
Awesome Cameras
on April 30, 2024
Posted by: Domaco
These Cameras are so good. They work great. !!!
Response from swann.comBy LV - Swann Team, May 1, 2024
Thank you for sharing your positive feedback!
Written by a customer while visiting swann.com
Customer Rating
5
on May 11, 2024
Posted by: Hvh rides
This customer did not provide a text review.
Response from swann.comBy LV - Swann Team, May 13, 2024
Hello Hvh rides. Thank you for sharing your positive feedback. LV - Swann Team
Written by a customer while visiting swann.com
Customer Rating
4
Cameras
on May 12, 2024
Posted by: Ted1
Work well, solar panels are best solution
Response from swann.comBy LV - Swann Team, May 13, 2024
Hello Ted1,
Thank you for reaching out to us and sharing your positive feedback on our Swann product.
Thank you for reaching out to us and sharing your positive feedback on our Swann product.
Written by a customer while visiting swann.com