Customer reviews from swann.com
Swann - 1080p Xtreem Cam, Wireless Indoor/Outdoor - White
Average customer rating
3.9
(266 Reviews)
Rating breakdown 266 reviews
5 Stars
145
4 Stars
43
3 Stars
27
2 Stars
15
1 Star
36
80%of customers recommend this product.
(
64 out of
80)
Customer Reviews for Swann - 1080p Xtreem Cam, Wireless Indoor/Outdoor - White
Customer Rating
4
on November 7, 2023
Posted by: Zil1
Not to bad doesn’t recorded when I’ve needed it to sometimes but when it works it works well
Response from swann.comBy LV - Swann Team, November 8, 2023
Hello Zil1,
Thank you for reaching out and sharing your feedback. Based on the information you provided we suggest you contact our support team who can help you troubleshoot the unit, optimize settings, and offer solutions for your particular application. You can reach our support team by clicking on the link below, then click on the blue box on the bottom right-hand corner to chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
For real-time support, check the number below
1. USA & Canada: 1800 627 2799
2. Australia: 1800 788 210
3. United Kingdom: 0808 168 9031
Your feedback is important to us.
LV-Swann Team
Thank you for reaching out and sharing your feedback. Based on the information you provided we suggest you contact our support team who can help you troubleshoot the unit, optimize settings, and offer solutions for your particular application. You can reach our support team by clicking on the link below, then click on the blue box on the bottom right-hand corner to chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
For real-time support, check the number below
1. USA & Canada: 1800 627 2799
2. Australia: 1800 788 210
3. United Kingdom: 0808 168 9031
Your feedback is important to us.
LV-Swann Team
Written by a customer while visiting swann.com
Customer Rating
5
Clarity is great
on November 12, 2023
Posted by: Rudolph
One day only time will tell
Response from swann.comBy LV - Swann Team, November 16, 2023
Thank you for reaching out to us and sharing your positive feedback on our Swann System. If you ever need support with your Swann product, please visit our support page below. Click on the blue box on the bottom right-hand corner to chat with a technical support agent or contact us over the phone.
https://support.swann.com/hc/en-us
Your feedback is important to us.
LV - Swann Team
https://support.swann.com/hc/en-us
Your feedback is important to us.
LV - Swann Team
Written by a customer while visiting swann.com
Customer Rating
5
Great pictures
on November 18, 2023
Posted by: Betty
Works well I'm very satisfied would recommend it anyone
Response from swann.comBy LV - Swann Team, November 20, 2023
Hello Betty,
Thank you for taking the time to share your feedback. We hope you continue enjoying all the great features the system offers.
Your feedback is important to us.
LV - Swann Team
Thank you for taking the time to share your feedback. We hope you continue enjoying all the great features the system offers.
Your feedback is important to us.
LV - Swann Team
Written by a customer while visiting swann.com
Customer Rating
5
on November 23, 2023
Posted by: Nomra
This customer did not provide a text review.
Response from swann.comBy LV - Swann Team, November 29, 2023
Hello Nomra,
Thank you for sharing your positive feedback on your Swann system. If you ever need assistance with your Swann product, please click on the blue box in the bottom right-hand corner to chat with a technical support agent or contact us over the phone.
https://support.swann.com/hc/en-us
Your feedback is important to us.
LV - Swann Team
Thank you for sharing your positive feedback on your Swann system. If you ever need assistance with your Swann product, please click on the blue box in the bottom right-hand corner to chat with a technical support agent or contact us over the phone.
https://support.swann.com/hc/en-us
Your feedback is important to us.
LV - Swann Team
Written by a customer while visiting swann.com
Customer Rating
3
Wouldn't choose this again
on November 29, 2023
Posted by: iRide
Bought the Xtreem after looking at store reviews but now feel let down. Really easy to install and setup. The downfall is the delay in the camera waking when movement is detected and often miss the actual activity. I've tried adjusting sensitivity, sleep time repositioned and it really isn't doing the job.
Response from swann.comBy LV - Swann Team, December 1, 2023
Hello iRide,
We are sorry to learn you are experiencing issues with your product. Based on the information you provided we suggest you contact our support team who can help you troubleshoot the unit, optimize settings and offer solutions for your particular application. Please also note, that Swann offers a one-year warranty provided a copy of your receipt or up to 36 months with valid registration on a Secure + Plan. You can reach our support team by clicking on the link below, then click on the blue box on the bottom right-hand corner to chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
For real-time support, check the number below
1. USA & Canada: 1800 627 2799
2. Australia: 1800 788 210
3. United Kingdom: 0808 168 9031
Your feedback is important to us.
We are sorry to learn you are experiencing issues with your product. Based on the information you provided we suggest you contact our support team who can help you troubleshoot the unit, optimize settings and offer solutions for your particular application. Please also note, that Swann offers a one-year warranty provided a copy of your receipt or up to 36 months with valid registration on a Secure + Plan. You can reach our support team by clicking on the link below, then click on the blue box on the bottom right-hand corner to chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
For real-time support, check the number below
1. USA & Canada: 1800 627 2799
2. Australia: 1800 788 210
3. United Kingdom: 0808 168 9031
Your feedback is important to us.
Written by a customer while visiting swann.com
Customer Rating
4
on December 3, 2023
Posted by: Jungle Jim 55
This customer did not provide a text review.
Response from swann.comBy LV - Swann Team, December 4, 2023
Thank you for sharing your feedback. LV - Swann Team
Written by a customer while visiting swann.com
Customer Rating
5
Great battery life span
on December 12, 2023
Posted by: Evans
This customer did not provide a text review.
Response from swann.comBy LV - Swann Team, December 12, 2023
Hello Evans,
Thank you for reaching out to us and sharing your positive feedback on our Swann System. We appreciate your feedback. LV - Swann Team
Thank you for reaching out to us and sharing your positive feedback on our Swann System. We appreciate your feedback. LV - Swann Team
Written by a customer while visiting swann.com
Customer Rating
2
Disconnects after updates
on December 14, 2023
Posted by: Raptor254
The cameras are good quality. However sometimes after the updates the cameras stay offline. They miss to capture motion detection too sometimes. Generally the cameras are really a good quality and HD view. They are becoming lousy after updates. This can be improved and voila they are magic!
Response from swann.comBy LV, Swann Team, August 8, 2024
Hello Raptor254,
We are sorry you are experiencing issues with your product. We'd love the opportunity to help. Please email our support team with your inquiry at tech@swann.com or contact us over the phone for further assistance. Our team will make every effort to fix the issue. We look forward to speaking with you.
1. USA & Canada: 1800 627 2799
2. AU: 1800 788 214
3. UK : +44 808 168 9031 (Toll Free)
Your feedback is important to us.
LV - Swann Team
We are sorry you are experiencing issues with your product. We'd love the opportunity to help. Please email our support team with your inquiry at tech@swann.com or contact us over the phone for further assistance. Our team will make every effort to fix the issue. We look forward to speaking with you.
1. USA & Canada: 1800 627 2799
2. AU: 1800 788 214
3. UK : +44 808 168 9031 (Toll Free)
Your feedback is important to us.
LV - Swann Team
Written by a customer while visiting swann.com