Customer reviews from swann.com
Swann - 1080p Xtreem Cam, Wireless Indoor/Outdoor - White
Average customer rating
3.9
(266 Reviews)
Rating breakdown 266 reviews
5 Stars
145
4 Stars
43
3 Stars
27
2 Stars
15
1 Star
36
80%of customers recommend this product.
(
64 out of
80)
Customer Reviews for Swann - 1080p Xtreem Cam, Wireless Indoor/Outdoor - White
Customer Rating
5
Awesome cameras
on May 23, 2023
Posted by: Macka
2 cameras work well, really clear and full of features. Have recommended to family and friends.
Written by a customer while visiting swann.com
Customer Rating
5
on July 4, 2023
Posted by: Maisy
This customer did not provide a text review.
Written by a customer while visiting swann.com
Customer Rating
5
on August 7, 2023
Posted by: Queen4114
This customer did not provide a text review.
Response from swann.comBy LV, Customer Support, August 7, 2023
Thank you for sharing your positive experience with our product. LV - Swann Team
Written by a customer while visiting swann.com
Customer Rating
5
great features clear picture and heaps of storage excellent product
on August 9, 2023
Posted by: 99star
I brought 4 months ago best thing I have done .very happy with camera
Response from swann.comBy LV, Customer Support, August 9, 2023
Hello 99star,
Thank you for reaching out to us and sharing your positive feedback on our Swann System. Your review gives us more insight into the things we have done correctly to improve your sense of security. We hope you continue enjoying all the great features the system offers.
Your feedback is important to us.
LV - Swann Team
Thank you for reaching out to us and sharing your positive feedback on our Swann System. Your review gives us more insight into the things we have done correctly to improve your sense of security. We hope you continue enjoying all the great features the system offers.
Your feedback is important to us.
LV - Swann Team
Written by a customer while visiting swann.com
Customer Rating
5
Easy to use - Great features and easy to set up.
on August 11, 2023
Posted by: OnGuard62
Installing this unit has given me peace of mind.
Response from swann.comBy LV, Customer Support , August 15, 2023
Hello OnGuard62,
Thank you for reaching out to us and sharing your positive feedback on our Swann System. It is great to hear from your perspective on how we have since improved your sense of security. Swann understands that true security is about preventing crime, that’s why most cameras now feature sensor lighting, alarms, sirens, two-way talk, and more. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we offer technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/hc/en-us
Your feedback is important to us.
LV - Swann Team
Thank you for reaching out to us and sharing your positive feedback on our Swann System. It is great to hear from your perspective on how we have since improved your sense of security. Swann understands that true security is about preventing crime, that’s why most cameras now feature sensor lighting, alarms, sirens, two-way talk, and more. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we offer technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/hc/en-us
Your feedback is important to us.
LV - Swann Team
Written by a customer while visiting swann.com
Customer Rating
2
Front doorbell
on August 15, 2023
Posted by: Rachel 123456
Goes flat very fast at least once a week I need to charge it
Response from swann.comBy LV, Customer Support, August 15, 2023
Hello Rachel 123456,
We are sorry you are experiencing issues with your Swann product. Please keep in mind. Frequent opening of the Swann Security app, too many motion detections, and poor WiFi signal can contribute to the fast discharge of the battery. Please contact a member of our technical support team with your Internet upload and download speeds. This will help us troubleshoot and diagnose the issue you are currently experiencing. Click on the blue box on the bottom right-hand corner to chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Please let us know how we may further assist you.
Thank you,
LV
We are sorry you are experiencing issues with your Swann product. Please keep in mind. Frequent opening of the Swann Security app, too many motion detections, and poor WiFi signal can contribute to the fast discharge of the battery. Please contact a member of our technical support team with your Internet upload and download speeds. This will help us troubleshoot and diagnose the issue you are currently experiencing. Click on the blue box on the bottom right-hand corner to chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Please let us know how we may further assist you.
Thank you,
LV
Written by a customer while visiting swann.com
Customer Rating
4
Love the four camera set up but 1 camera doesn't work
on August 19, 2023
Posted by: Allen74
Bought this item approx 1yr ago Allen
Response from swann.comBy LV, Customer Support, August 22, 2023
Hello Allen74,
We are glad to hear you find value in your Swann Product. Here at Swann, we believe that there is always room for improvement, and appreciate your feedback. We hope you continue to enjoy the many great features our systems have to offer. Please visit our support website for assistance and let us know how we can improve your experience.
https://support.swann.com/hc/en-us
Your feedback is important to us.
LV - Swann Team
We are glad to hear you find value in your Swann Product. Here at Swann, we believe that there is always room for improvement, and appreciate your feedback. We hope you continue to enjoy the many great features our systems have to offer. Please visit our support website for assistance and let us know how we can improve your experience.
https://support.swann.com/hc/en-us
Your feedback is important to us.
LV - Swann Team
Written by a customer while visiting swann.com
Customer Rating
3
Swann Xtrem Wireless Security Cameras
on September 6, 2023
Posted by: Leala14
These wireless security cameras are very slow to register movement and to show live feeds. Then once you’re able to finally get onto watching live feeds, they shutdown and you have to wait for ages for them to regain connection to view anything. Battery life is not that great.
Response from swann.comBy LV, Customer Support, September 6, 2023
Hello,
We are sorry you are experiencing issues with your Swann product. Please note the delay can vary based on
1) The upload speed of your internet provider and
2) the strength of the Wi-Fi signal to your Swann camera from your home router.
Based on the information provided, we would recommend reaching out to a member of our technical support team to look further into your issues. For the best experience, we would recommend that both devices be connected to a high-speed network. If your mobile device is not meeting the bandwidth requirements the resolution may be lower than desired or will not connect at all. For real-time assistance, we recommend calling our phone support hotline at your earliest convenience. Please check the numbers below.
USA/Canada: 1800 627 2799
Australia: 1800 788 210
United Kingdom: 0808 168 9031
Please let us know how we may further assist you.
LV - Swann Customer Support
We are sorry you are experiencing issues with your Swann product. Please note the delay can vary based on
1) The upload speed of your internet provider and
2) the strength of the Wi-Fi signal to your Swann camera from your home router.
Based on the information provided, we would recommend reaching out to a member of our technical support team to look further into your issues. For the best experience, we would recommend that both devices be connected to a high-speed network. If your mobile device is not meeting the bandwidth requirements the resolution may be lower than desired or will not connect at all. For real-time assistance, we recommend calling our phone support hotline at your earliest convenience. Please check the numbers below.
USA/Canada: 1800 627 2799
Australia: 1800 788 210
United Kingdom: 0808 168 9031
Please let us know how we may further assist you.
LV - Swann Customer Support
Written by a customer while visiting swann.com