Customer reviews from totalwireless.com
Total Wireless - LG Stylo 5 32GB Prepaid
Average customer rating
3.7
(58 Reviews)
Rating breakdown 58 reviews
5 Stars
31
4 Stars
7
3 Stars
5
2 Stars
2
1 Star
13
Customer Reviews for Total Wireless - LG Stylo 5 32GB Prepaid
Posted by: Anonymous
Verified Purchase:Yes
Me And my wife both bought the same phones at same time. Very happy with them
Written by a customer while visiting totalwireless.com
Customer Rating
4
so far im very pleased with my purchase.. thank yo
on July 19, 2021
Posted by: Rena
Verified Purchase:Yes
i bought this about a month ago and am pleased i did
Written by a customer while visiting totalwireless.com
Posted by: Karen 58
Verified Purchase:Yes
I love the phone and I will like to buy another one if I have to
Written by a customer while visiting totalwireless.com
Posted by: Angie1968
Verified Purchase:Yes
The only issue I have is it freezing when I turn it on or slow starting.
Response from totalwireless.comBy Total Wireless, August 2, 2021
Hi. This is Marco from Total Wireless. We're sorry to hear about what happened to your phone. Allow us to check your account so that we can help you in resolving your phone's issue. For further assistance, please copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you for the ratings you have left.
Written by a customer while visiting totalwireless.com
Customer Rating
2
Works decently if you are a light user
on August 20, 2021
Posted by: Alykat62
Too often I find this phone very frustrating to use due to the legs and improper input that it will do and not going to a website until I input it two or three times it's just not a very good phone it's mediocre for light use.
Response from totalwireless.comBy Total Wireless, August 21, 2021
Hi. This is Katrina from Total Wireless. We're sorry to hear that you didn't love your new phone. We understand your frustration. Should you need further assistance, please copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
Written by a customer while visiting totalwireless.com
Posted by: Jeff114
Verified Purchase:Yes
I should of bought this first. A blu phone from your company and its junk I paid 60.00 for it 21/2 months ago and its junk wish I could get my money back!!!!!!
Written by a customer while visiting totalwireless.com
Posted by: Nanswa71
Verified Purchase:Yes
Its an okay phone. Although the pen is on the bottom and it dosent just push/pop out. The pen is also very flimsy.
Response from totalwireless.comBy Total Wireless, March 6, 2022
Hi. This is Frank from Total Wireless. Thank you for the rating and feedback. We're sorry to hear that the product did not meet your expectations. Feedback from our customers is important to us. As per our interest to serve you better, we are continuously working on improving our procedures, products and overall services. Your concern has been noted and escalated to provide better service in the future. For assistance, please copy this link https://www.totalwireless.com/contactus and paste it on a new window to chat with us. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting totalwireless.com
Posted by: SuzieQ
Verified Purchase:Yes
So far I am loving this phone. It's a perfect size for me, charges quickly, holds the charge all day and I've had no issues or frustrations with it. If you're on a budget I don't think you can beat this phone. I also love having the stylus.
Written by a customer while visiting totalwireless.com