Customer reviews from totalwireless.com
Total Wireless - LG Stylo 5 32GB Prepaid
Average customer rating
3.7
(58 Reviews)
Rating breakdown 58 reviews
5 Stars
31
4 Stars
7
3 Stars
5
2 Stars
2
1 Star
13
Customer Reviews for Total Wireless - LG Stylo 5 32GB Prepaid
Customer Rating
5
Easy to use
on February 22, 2019
Posted by: Leslie Renee
I got this for Christmas and this has been one of the best phones ever. I would recommend this phone as just as good as galaxy's at a fraction of the price. I guess I'm another happy consumer.
Written by a customer while visiting totalwireless.com
Customer Rating
5
Sturdy and Long-Lasting!
on December 5, 2019
Posted by: stangbabe1965
I got this version of phone 3 times in a row. My last one I bought was April of 2017. I am finally needing a new one but it absolutely serves it's purpose! The one before this one took a terrible dive into a public toilet, and the one before that I shattered the screen hardcore, but other than my own personal clumsiness and the fact that mobile phones quiver in my wake, these are a great sturdy phone to get you through the good times and the bad!
Written by a customer while visiting totalwireless.com
Customer Rating
5
Dropped 10x screen never ever cracked!!!
on May 24, 2020
Posted by: C5150p 808
I've had this phone for awhile now 6 months and I've dropped it over 10x on concrete and the screen never shattered at all I'm amazed I've had iPhones and Samsung's and on the first drop the screens crack ..the phone is also very easy to learn all the main keys can be hidden or always in view .. The flashlight is really bright also not that heavy my Samsung and iPhone were a lot heavier. This is a great phone for the price also I've ordered a glass screen protector for the phone also and a case but this phone dosnt need any of it but just to be on the safe side I installed them.. Better safe than sorry...
Written by a customer while visiting totalwireless.com
Customer Rating
2
Screen cracked after minor fall
on June 24, 2020
Posted by: RAdamscc
We bought a Stylo 5 a few months ago. My wife had the phone on her lap when she suddenly stood up. The phone fell the distance from her knees (around 2.5 ft.) and the screen cracked pretty badly. We saw one review online that said that it had gorilla glass, but it does not. We took it to a cell phone repair shop and was quoted $150 to replace the screen, more than the cost of the phone. We're going back to Samsung with gorilla glass. Other than the fragile screen, it was a good phone, just not durable enough for our needs.
Response from totalwireless.comBy Total Wireless, June 26, 2020
Hi. This is Marco from Total Wireless. We're sorry to hear about what happened to your phone. If you need assistance, please copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thanks.
Written by a customer while visiting totalwireless.com
Customer Rating
3
Cracked screen
on August 4, 2020
Posted by: Michelle T
Purchased this phone in January and the screen already cracked even with case on phone.
Response from totalwireless.comBy Total Wireless, August 5, 2020
Hi. This is Ramel from Total Wireless. We apologize for the inconvenience you have experience with your phone screen. Your time is valuable, and we want to make sure that you get the assistance you need. For assistance, please copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. You may also text the word Help to short code 611611. For your convenience, our representatives are available Mondays to Sundays from 08:00 AM to 11:45 PM EST.
Written by a customer while visiting totalwireless.com
Customer Rating
1
BEWARE! YOU *DONT* WANT THIS PHONE!
on October 13, 2020
Posted by: Rogabert
I did a lot of research on this phone before purchase, and not anywhere did I read that you cannot store apps and games on the SD card with this phone. And it comes with over half of the 32gb internal storage already used! If I had known this before purchase, would not have considered this phone. So, it's being returned and getting a different phone.
Response from totalwireless.comBy Total Wireless, October 14, 2020
Hi. This is April from Total Wireless. We are sorry for the trouble that you have encountered. To assist you, please copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
Written by a customer while visiting totalwireless.com
Posted by: Paul M
Verified Purchase:Yes
My previous phone's 16 GB internal storage was constantly filling up as apps would update, and though I'd moved them to a spacious SD card, they kept moving back. This phone's 32 GB gives me much more space for apps, and the octo-core processor is noticeably faster than my previous phone. I like the fingerprint reader, too, for easy unlocking.
Written by a customer while visiting totalwireless.com
Posted by: Nana1
Verified Purchase:Yes
Do not buy this phone. You cannot add any of your own apps. The apps that come on it you cannot delete and they use up all the internal storage. I can not even download one app. It’s terrible.
Response from totalwireless.comBy Total Wireless, December 6, 2020
Hi. This is April from Total Wireless. We are sorry for the trouble that you have encountered with your phone. To assist you, please copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
Written by a customer while visiting totalwireless.com