Customer reviews from totalwireless.com
Total Wireless - LG Stylo 5 32GB Prepaid
Average customer rating
3.7
(58 Reviews)
Rating breakdown 58 reviews
5 Stars
31
4 Stars
7
3 Stars
5
2 Stars
2
1 Star
13
Customer Reviews for Total Wireless - LG Stylo 5 32GB Prepaid
Posted by: ross24
Verified Purchase:Yes
I bought this about a month ago and it works fine for me. Nice features, good battery life.
Written by a customer while visiting totalwireless.com
Customer Rating
4
Works good does not lag as much as some androids
on September 20, 2020
Posted by: BSobeck
Verified Purchase:Yes
My last phone was so full of apps it lagged I filt this one full with same apps no problems so like it
Written by a customer while visiting totalwireless.com
Posted by: Jrp52
Verified Purchase:Yes
I really like this phone it's the best one I've ever had. the Samsung I had was a pain to operate and didn't have the reception I get with an LG
Written by a customer while visiting totalwireless.com
Posted by: Kennedy31
Verified Purchase:Yes
My phone was stolen :( It was my favorite phone too...
Written by a customer while visiting totalwireless.com
Posted by: Laylah10
Verified Purchase:Yes
Purchased two weeks ago and its horrible. Freezes all the time shuts off whenever
Response from totalwireless.comBy Total Wireless, November 11, 2020
Hi. This is Cristy from Total Wireless. We apologize if you're experiencing issues with your device. Let us take a look at it and further investigate so we can provide you with a resolution. Please copy this link http://bit.ly/2lFFpmo and paste it on a new window to chat with us. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the word HELP to 611611. We will be happy to assist you.
Written by a customer while visiting totalwireless.com
Customer Rating
1
Terrible
on January 5, 2021
Posted by: Mad2021
Got this for Christmas it locks up shuts off gets error message constantly. This phone is worse than the one I replaced.
Response from totalwireless.comBy Total Wireless, January 8, 2021
Hi. This is Marco from Total Wireless. We do apologize for the trouble that you have experienced with your phone. We value your business with us, and we are determined to make it right. Please copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
Written by a customer while visiting totalwireless.com
Posted by: Jill123456789
Verified Purchase:Yes
The phone is so slow my old phone is faster than this and the camera is not good . i feel like its an used phone about 6 years out of date
Response from totalwireless.comBy Total Wireless, January 29, 2021
Hi. This is Robert from Total Wireless. Thank you so much for giving us a rating! If you have suggestions for improvement that could better our service in any sphere, please let us know. Have a great day!
Written by a customer while visiting totalwireless.com
Customer Rating
1
Laggy with spotty service
on June 23, 2021
Posted by: Ash0888
This phone constantly lags, even after trying to factory reset it numerous times. It also has terrible service.
Response from totalwireless.comBy Total Wireless, June 23, 2021
Hi. This is Marie from Total Wireless. We're sorry to hear that you are having a problem with your phone and our service. Let's go over all the details and options together and see what we can do to resolve this issue. Please copy this link http://bit.ly/2lFFpmo and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the keyword HELP to 611611. Thank you.
Written by a customer while visiting totalwireless.com