Customer reviews from tracfone.com
Tracfone - LG Stylo 5 32GB Prepaid
Average customer rating
3.6
(122 Reviews)
Rating breakdown 122 reviews
5 Stars
56
4 Stars
23
3 Stars
7
2 Stars
13
1 Star
23
Customer Reviews for Tracfone - LG Stylo 5 32GB Prepaid
Posted by: bshook6
Verified Purchase:Yes
I have been so very happy with this new phone. When getting it ready to set it up and transfer all of my other things from my old phone, it was done before I even really got started. Love this new phone, just having to learn how to use it. It's a fantastic phone.
Written by a customer while visiting tracfone.com
Posted by: Linda cats
Verified Purchase:Yes
I love this phone. Awesome size, great features, I like how it lights up when the phone rings.
Written by a customer while visiting tracfone.com
Posted by: K E Aaron 1946
Verified Purchase:Yes
Old people like me (75) who have cataracts in both eyes and neuropathy n their fingers needs something like the video Professor to show how to use this smartphone. I have asked some younger people and those that already have a smartphone how to open and use this new phone. You transferred my phone number but not any of my credits for phone or texting. Now I am unable to use my old flip phone which had unlimited time (99,999) and I hope to buy a my flip 2 with a no contract or one of your regular flip non contract to be able to call and talk to a technician. Since I am under the care of cancer, internal, heart, and orthopedic specialists I have to be able to set up my medical transportation and appointments. With time I will learn how to use this new smartphone and add programs and ear buds as well as voice questions
Response from tracfone.comBy TracFone Wireless, May 18, 2021
Hi. This is Katrina from TracFone Wireless. We're sorry to hear that you didn't love your new phone. We completely understand that it isn't for everyone. As per our interest to serve you better, we are continuously working on improving and expanding our procedures, products and overall service. Should you need further assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
Written by a customer while visiting tracfone.com
Posted by: maxster
Verified Purchase:Yes
My new LG Stylo work well, the battery holds up, and the screen is huge, but it will not hook up to my network. I'm connected to the internet, and receive email, but the phone and/or text cannot be used.
Written by a customer while visiting tracfone.com
Posted by: rken38
Verified Purchase:Yes
would give 5 stars but the volume is not great even when hooked to bluetooth its really low .. my other phones volume is much greater...but really good value
Written by a customer while visiting tracfone.com
Posted by: Shel838
Verified Purchase:Yes
Very pleased with the purchase. Needed some help getting it set up but all my minutes were transferred successfully. So - overall - a happy customer.
Written by a customer while visiting tracfone.com
Posted by: Nancy Ann
Verified Purchase:Yes
I like the size and the easy way to use it. works well for me. Easy to set up and easy to use.
Written by a customer while visiting tracfone.com
Posted by: MichelleDDE
Verified Purchase:Yes
Purchased few weeks ago. Fell only 1 foot from coffee table and then cracked glass.
Response from tracfone.comBy TracFone Wireless, August 18, 2021
Hi. This is Robert from TracFone Wireless. We apologize for the inconvenience. We're here for you, and we would love to help out! For us to better address your concern, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text the word Help to short code 611611. For your convenience, our representatives are available Mondays to Sundays from 08:00 AM to 11:45 PM EST.
Written by a customer while visiting tracfone.com