Customer reviews from tracfone.com
Tracfone - LG Stylo 5 32GB Prepaid
Average customer rating
3.6
(122 Reviews)
Rating breakdown 122 reviews
5 Stars
56
4 Stars
23
3 Stars
7
2 Stars
13
1 Star
23
Customer Reviews for Tracfone - LG Stylo 5 32GB Prepaid
Customer Rating
2
Freeze up and clicks out of what u are doing.
on December 2, 2020
Posted by: Cutie4
I liked it at first but then it started freezing up and when I'm on a app or online it will shut down out of it while I'm in the middle of doing something.
Response from tracfone.comBy TracFone Wireless, December 5, 2020
Hi. This is Janet from TracFone Wireless. We sincerely apologize for all the trouble that you encountered when using this device. Let us help you with it. Kindly chat with us at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
Written by a customer while visiting tracfone.com
Posted by: Retailer
Verified Purchase:Yes
Phone is glichi n wnt hld a charge. Wnt connect 2 bluetooth
Response from tracfone.comBy TracFone, December 14, 2020
Hi. This is Ramel from TracFone Wireless. We are sorry for the trouble that you have encountered. To assist you, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
Written by a customer while visiting tracfone.com
Posted by: Olsen
Verified Purchase:Yes
So easy to transfer information from old Trac phone to New Trac phone.
Written by a customer while visiting tracfone.com
Posted by: Tripod53
Verified Purchase:Yes
I bought this phone to replace a different one, and am not disappointed. I haven't had an LG phone for some time now, and it's good to have another one.
Written by a customer while visiting tracfone.com
Posted by: Kelly9
Verified Purchase:Yes
It's a awesome phone. Works well. It does freeze from time to time which is my only complaint.
Written by a customer while visiting tracfone.com
Posted by: Abused
Verified Purchase:Yes
Phone won't support WiFi calling. I can't use it. Told tech that this was my primary use since I live in an area without cell coverage.
Response from tracfone.comBy TracFone Wireless, December 19, 2020
Hi. This is Robert from TracFone Wireless. We apologize for the inconvenience. We're here for you, and we would love to help out! For us to better address your concern, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text the word Help to short code 611611. For your convenience, our representatives are available Mondays to Sundays from 08:00 AM to 11:45 PM EST.
Written by a customer while visiting tracfone.com
Posted by: FREDDIE38
Verified Purchase:Yes
Got it for my wife. One problem which cannot be resolved. Emojis are brown and cannot change.
Written by a customer while visiting tracfone.com
Customer Rating
1
i think im done with trac phon, they lie alot
on January 3, 2021
Posted by: james in ak
Verified Purchase:Yes
i got it fast and they said nope it wont work , cant activate, send it back on your dime, u pay for shipping ha ha, im pretty close to being done with tracphon they have failed me again and again,
Response from tracfone.comBy TracFone Wireless, January 3, 2021
Hi. This is Marco from TracFone Wireless. We do apologize to hear that our service failed to meet your expectations. We value your business, and would like to address your concerns as quickly as possible. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thanks.
Written by a customer while visiting tracfone.com