Customer reviews from tracfone.com
Tracfone - LG Stylo 5 32GB Prepaid
Average customer rating
3.6
(122 Reviews)
Rating breakdown 122 reviews
5 Stars
56
4 Stars
23
3 Stars
7
2 Stars
13
1 Star
23
Customer Reviews for Tracfone - LG Stylo 5 32GB Prepaid
Customer Rating
1
Refurbished defective
on December 30, 2020
Posted by: Clarita
I purchased this phone a few weeks ago and they sent me a refurbished defective phone in stead of a brand new phone I will never purchase again online and now I can’t get a replacement of the phone smh that’s all I want
Response from tracfone.comBy TracFone Wireless, December 30, 2020
Hi. This is Robert from TracFone Wireless. We apologize for the inconvenience. Your time is valuable, and we want to make sure that you get the assistance you need. Let us take a closer look into what is going on and ensure there is a resolution for you today. For assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text the word Help to short code 611611. For your convenience, our representatives are available Mondays to Sundays from 08:00 AM to 11:45 PM EST.
Written by a customer while visiting tracfone.com
Posted by: gammy6
Verified Purchase:Yes
So far I'm not as pleased with this LG phone as the last one. It's slower and doesn't always respond. I have the same Wi-Fi. Not sure what is going on. Frustrating.
Written by a customer while visiting tracfone.com
Posted by: Mary512
Verified Purchase:Yes
I love my LG Stylo 5LTE (L722DL). The larger screen display 6.2", including a stylus pen, makes such a good change for me. The sound quality is so clear it's awesome. Plus it has 3GB RAM, 32GB ROM.
I couldn't be happier,. Love my LG Stylo 5LTE.
I couldn't be happier,. Love my LG Stylo 5LTE.
Written by a customer while visiting tracfone.com
Customer Rating
5
great camera, nice size screen. not too complicate
on November 8, 2020
Posted by: Anonymous
Verified Purchase:Yes
I was worried about being able to use it, not very technically savvy. Has taken some instruction but not too bad
Written by a customer while visiting tracfone.com
Customer Rating
1
Not an upgrade!
on December 29, 2020
Posted by: Riclaf
Horrible locks up and have to reset at least twice a day with moderate use. Even with all the updates! About to trash it and go back to my old dependable Rebel 4!
Response from tracfone.comBy TracFone Wireless, December 31, 2020
Hi. This is Robert from TracFone Wireless. We apologize for the inconvenience. Your time is valuable, and we want to make sure that you get the assistance you need. Let us take a closer look into what is going on and ensure there is a resolution for you today. For assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text the word Help to short code 611611. For your convenience, our representatives are available Mondays to Sundays from 08:00 AM to 11:45 PM EST.
Written by a customer while visiting tracfone.com
Posted by: IRISH M MURDEN
Verified Purchase:Yes
I BOUGHT THIS LG STYLO 5 LITE BECAUSE I NEEDED A NEW PHONE AND I LIKE IT A LOT.
Written by a customer while visiting tracfone.com
Customer Rating
5
My New LG STYLO
on April 29, 2021
Posted by: Captamerica
This new phone charges faster than my previous phones, hold the charge longer as well it has 3 possible Battery Saver Options: [OFF 102 hours 20 min], [Extended 154 hours 37 min], Maximum 269 hours 45 min] I've got to say I'm not seeing any disadvantages with this phone. The large view screen makes more comfortable to streaming videos the amount of non-active screen is maybe ½ inch on top & bottom the rest of your new phone is active screening. Incredibly fast recharge as well.
Written by a customer while visiting tracfone.com
Posted by: Rozie
Verified Purchase:Yes
I purchased witb great expectations. It is alot of phone with many posibilities. I am a basic user of texting and picture taking. My only complaint is it tends to freeze up at least twice a day so I need to shut the phone off and reboot after the freezing.
Response from tracfone.comBy TracFone Wireless, December 5, 2020
Hi. This is April from TracFone Wireless. We are sorry for the trouble that you have encountered. To assist you, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
Written by a customer while visiting tracfone.com