Customer reviews from tracfone.com
Tracfone - LG Stylo 5 32GB Prepaid
Average customer rating
3.6
(122 Reviews)
Rating breakdown 122 reviews
5 Stars
56
4 Stars
23
3 Stars
7
2 Stars
13
1 Star
23
Customer Reviews for Tracfone - LG Stylo 5 32GB Prepaid
Posted by: Ann Lisa
Verified Purchase:Yes
Just got this phone and it's sticking and too many ads and way too slow
Response from tracfone.comBy TracFone Wireless, December 23, 2020
Hi. This is Marie from TracFone Wireless. We're sorry to hear about that. allow us to further check on it so we can make things right. Please copy this link http://bit.ly/2qdrKHH and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the keyword HELP to 611611. Thank you.
Written by a customer while visiting tracfone.com
Posted by: Steverino
Verified Purchase:Yes
Compared to my Samsung Galaxy J7, music played aloud on the Stylo 5 sounds thin, compressed and low fidelity. Deal breaker for me as the phone itself is faster and more powerful.
Response from tracfone.comBy TracFone Wireless, December 23, 2020
Hi. This is Marie from TracFone Wireless. We're sorry if the phone doesn't meet your expectations. It’s important to us that our customers are more than satisfied with our products. Please know that we are continually working on improving and expanding our products and services. Should you need assistance, kindly copy this link http://bit.ly/2qdrKHH and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the keyword HELP to 611611. Thank you.
Written by a customer while visiting tracfone.com
Posted by: Nomansland
Verified Purchase:Yes
It so far has been a great phone..I really like it
Written by a customer while visiting tracfone.com
Posted by: Jim74
Verified Purchase:Yes
I am very happy with this phone. Happy with the features and very pleased with the price.
Written by a customer while visiting tracfone.com
Posted by: Lora_one2
Verified Purchase:Yes
Not happy with this. Too slow. Hard to type letters - it changes & adds letters.
I will go back to my Rebel next time
I will go back to my Rebel next time
Response from tracfone.comBy TracFone Wireless, December 29, 2020
Hi. This is Marco from TracFone Wireless. We're sorry to hear that you are not happy with your phone. To further assist you with your phone's issue, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thanks.
Written by a customer while visiting tracfone.com
Posted by: Annie52
Verified Purchase:Yes
To hard to work,more than need apps.,very large in size
Response from tracfone.comBy TracFone Wireless, January 16, 2021
Hi. This is Marco from TracFone Wireless. Thank you for the ratings you have left. If you need assistance, please do not hesitate to contact us. Just copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting tracfone.com
Posted by: Anonymous
Verified Purchase:Yes
Constantly tells me UI is not responding. Don't even know what that is. Very disappointed. 3 other LG's never gave me a problem.
Response from tracfone.comBy TracFone Wireless, January 26, 2021
Hi. This is Marco from TracFone Wireless. We're very sorry to hear that you are caught in this situation. As your service provider, this is not how we want you to feel and experience. To help you in resolving your ongoing issue, kindly copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you for the ratings you have left.
Written by a customer while visiting tracfone.com
Posted by: Christina Mesenbrink
Verified Purchase:Yes
I bought this phone for my 12 year old son and he is so excited to have it. It also had a speedy delivery.
Written by a customer while visiting tracfone.com