Customer reviews from Samsung US
Samsung - 4 Backguard for 30 Slide in Range - Black
Average customer rating
4.2
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
13
4 Stars
3
3 Stars
1
2 Stars
0
1 Star
3
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - 4 Backguard for 30 Slide in Range - Black
Customer Rating
5
back guard
on January 11, 2022
Posted by: Staten Island
from nyc
[This review was collected as part of a promotion.] wife loves the back guard. It looks great with stove. was easy to put on . And wife says it is easy to clean up splatter.
I would recommend this to a friend!
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great looks and great features
on January 17, 2022
Posted by: drdoncar1
from Clermont, Florida
[This review was collected as part of a promotion.] I bought this range about 3 weeks ago and it's one of the best decisions I made. Adds value to our kitchen and very easy to use. The oven preheats very fast and the wok adaptor is fantastic!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Damaged item received
on November 4, 2022
Posted by: Judy
from LaGrange Georgia
[This review was collected as part of a promotion.] I received my item damaged, dented & paint gone, now I am waiting on customer service
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
1
Response from Samsung USBy Chrystel Mae, Samsung Care, November 9, 2022
Dear Valued Samsung Client,
To better assist you with this concern, don't hesitate to get in touch with our Samsung Customer Service Department at 1-800-7267864 (1800-SAMSUNG). They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
^Chrystel
To better assist you with this concern, don't hesitate to get in touch with our Samsung Customer Service Department at 1-800-7267864 (1800-SAMSUNG). They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
4
Backguard looks great!
on December 21, 2022
Posted by: marshal2
from Bellingham, WA
[This review was collected as part of a promotion.] Adds to great appearance of our Bespoke induction range & gives a finished appearance against our backsplash.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
on January 19, 2023
Posted by: shiryl
from ohio copley
I ordered the 9 inch back guard when delivered had a huge scratch on..when delivery people opened from box scratch on..so replaced it with the 4 inch much better looking but none of the holes match up to screw to the back of the range ..each hole off by more than 1/4 inch...ordering a replacement ..hoping its not the range...gurrrr
Response from Samsung USBy Chrystel, Samsung Care, January 24, 2023
We're glad that you have informed us about this, Shiryl. We would like to inquire further about your unit to determine how we can help you better.
Please feel free to get back to us the soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145376071, to help our team pull up your information.
Have a great day!
^Chrystel
Please feel free to get back to us the soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145376071, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
Fills the rear gap
on October 29, 2020
Posted by: Khalid
from Issaquah, WA
there was roughly a 1/2” gap at the rear that was annoying to look at plus prone to havonh food fall through. this solved the problem. i was on the fence between buying the stainless steel or black version. wife wanted the stainless steel and it turned out good. installation is simple via 5 screws so it won’t be going anywhere. high quality and not flimsy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Fit and Finish
on November 10, 2021
Posted by: H0MER
from Dubuque, IA
[This review was collected as part of a promotion.] We bought a slide in range to replace a standard range that was over 15 years old. That left a gap between the counter guard and the backsplash. We ordered the 4" Backguard to clean up the space. It perfectly fit on the slide in and made the space look professional.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Carrie Galvan, Samsungcare, February 15, 2022
Fantastic News! It is a wonderful thing when your expectations and product performance meet. Thank you for choosing our Samsung! ^Shay
Written by a customer while visiting Samsung US
Customer Rating
5
Great addition
on December 15, 2022
Posted by: Justyszymm
from Greensboro nc
[This review was collected as part of a promotion.] We learned that our tile didn’t go all the way down , it was way cheaper than calling tile man . It gives finish look and prevent stuff from falling behind
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US