Customer reviews from Samsung US
Samsung - 4 Backguard for 30 Slide in Range - Black
Average customer rating
3.5
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
2
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
1
67%of customers recommend this product.
(
2 out of
3)
Customer Reviews for Samsung - 4 Backguard for 30 Slide in Range - Black
Customer Rating
5
Range Backguard
on January 8, 2022
Posted by: Emily
from Illinois
[This review was collected as part of a promotion.] Looks great! Looked like we were missing something since our backsplash didn’t match up, so we bought this and it makes a huge difference!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Damaged item received
on November 4, 2022
Posted by: Judy
from LaGrange Georgia
[This review was collected as part of a promotion.] I received my item damaged, dented & paint gone, now I am waiting on customer service
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
1
Response from Samsung USBy Chrystel Mae, Samsung Care, November 9, 2022
Dear Valued Samsung Client,
To better assist you with this concern, don't hesitate to get in touch with our Samsung Customer Service Department at 1-800-7267864 (1800-SAMSUNG). They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
^Chrystel
To better assist you with this concern, don't hesitate to get in touch with our Samsung Customer Service Department at 1-800-7267864 (1800-SAMSUNG). They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
1
on January 19, 2023
Posted by: shiryl
from ohio copley
I ordered the 9 inch back guard when delivered had a huge scratch on..when delivery people opened from box scratch on..so replaced it with the 4 inch much better looking but none of the holes match up to screw to the back of the range ..each hole off by more than 1/4 inch...ordering a replacement ..hoping its not the range...gurrrr
Response from Samsung USBy Chrystel, Samsung Care, January 24, 2023
We're glad that you have informed us about this, Shiryl. We would like to inquire further about your unit to determine how we can help you better.
Please feel free to get back to us the soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145376071, to help our team pull up your information.
Have a great day!
^Chrystel
Please feel free to get back to us the soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145376071, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
Nice
on December 3, 2022
Posted by: Mr Slim
from Michigan
[This review was collected as part of a promotion.] The more I use it the more I like it. Easy to clean. Looks good too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US