Customer reviews from Samsung US
Samsung - 9 Backguard for 30 Slide in Range - Black
Average customer rating
3.9
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
8
4 Stars
0
3 Stars
3
2 Stars
0
1 Star
2
88%of customers recommend this product.
(
7 out of
8)
Customer Reviews for Samsung - 9 Backguard for 30 Slide in Range - Black
Customer Rating
5
Top Notch
on January 3, 2022
Posted by: NoviceChef
from Horseheads, NY
[This review was collected as part of a promotion.] This has made cooking so much simpler. We love how quickly it heats up and the ability to connect it with SmartThings. It's a booger keeping the top clena, but that's to be expected.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
A good addition to a slide-in range
on November 28, 2021
Posted by: nhgeordie
from Durham, NH
the backguard is essential if you are installing a slide-in range where a regular range would go. installation is simple, two screws need to be removed, then replaced through the backguard. the reason i gave it three stars is that it is not adequately packaged, so the surface is scuffed when you open the box. and it isn't good value. this was formed by cutting then bending a sheet of steel. it's worth maybe a quarter of what they charge. the picture is just to show how it fits. i don't think the scuffs are obvious. they should have put plastic over the surface. in the end it won't matter, but it's disappointing.
Features
2
Performance
5
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
3
Fits well and looks good
on October 9, 2021
Posted by: PuddleCityPete
from Portland, Oregon
nice addition to the range,
fits well and easy to install.
feels sturdy when installed.
i do have a nit to pick as the finish is poor.
this is my second unit as the first had blemishes from rubbing while shipped and damage from shipping.
the second one is mostly undamaged but has numerous small scratches on the sides of the backguard.
it also has small rub marks on the face of it but they are not too noticeable .
while irritating i can deal with this as i don't want to deal with another claim and waiting for shipment.
it works fine but do check it closely for damage when you receive it.
it does make the range look more finished without a back splash.
fits well and easy to install.
feels sturdy when installed.
i do have a nit to pick as the finish is poor.
this is my second unit as the first had blemishes from rubbing while shipped and damage from shipping.
the second one is mostly undamaged but has numerous small scratches on the sides of the backguard.
it also has small rub marks on the face of it but they are not too noticeable .
while irritating i can deal with this as i don't want to deal with another claim and waiting for shipment.
it works fine but do check it closely for damage when you receive it.
it does make the range look more finished without a back splash.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy Pat, Samsung Care, October 11, 2021
Thank you for bringing this to our attention. I can see why you are upset. Depending on how long it has been since purchase. Our Ecommerce team would be the best option to handle this dilemma. You can reach them by using the link below. ^Pat
https://www.samsung.com/us/support/contact/?model=N0001002
https://www.samsung.com/us/support/contact/?model=N0001002
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new slide in Range.....
on January 11, 2021
Posted by: Anan
from california
love my new slide in range.....but only the backsplash would fill in the gap
i received compensation for this review but the review is my own”.*
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on November 6, 2020
Posted by: Care
i love the slidein ovens but i very much hate the idea of the wall behind grtting dirty! great idea!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US