Customer reviews from shop.mattel.com
Thomas & Friends - Trains & Cranes Super Tower
Average customer rating
4.2
(32 Reviews)
Rating breakdown 32 reviews
5 Stars
22
4 Stars
4
3 Stars
1
2 Stars
1
1 Star
4
93%of customers recommend this product.
(
25 out of
27)
Customer Reviews for Thomas & Friends - Trains & Cranes Super Tower
Customer Rating
4
Very entertaining
on August 19, 2021
Posted by: Butlerjn8807
from Sanford, FL, United States
[This review was collected as part of a promotion.] I received the Thomas & Friends™ Trains & Cranes Super Tower as a free sample. the instructions were easy to follow for set up. I did have trouble with step 15. The pieces did not want to line up right and we had to use a rubber mallet to get it into place. The motorized train did not work properly. When flipping the switch to turn it on the train started moving but stopped before the switch was all the way over. We did have other motorized trains from the Thomas master track sets. We were pleased that they worked with this set. My son really enjoyed the process of moving the trains with the crane and placing the boxes into the cargo cars. My son asked to play with this set every day for a week straight. I enjoyed that it is self contained and still completely functional but can be expanded with Master Track track pieces. A favorite activity of my son was to allow the non motorized trains to roll down the criss crossing tracks. Overall i would purchase this item as this is the first time i have had trouble building the set or with the motorized train not working correctly.
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
5
Fantastic Playset!!!
on September 5, 2021
Posted by: Mbob
from CA
[This review was collected as part of a promotion.] Upon opening the box, I was quite pleased with the full color instructions to build this playset, even though there were a LOT of pieces. It went together smoothly and without any difficulties. My granddaughters love playing with it. They do not tire of the many different things to play and use their imagination with. The only drawback is that all three trains when hooked together cannot fit on the bridge or turntable. Thank you for making such a great playset!
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
5
Tons of Thomas Fun!
on August 12, 2021
Posted by: NatRobb33
from Cincinnati, OH
[This review was collected as part of a promotion.] Thomas & Friends toys never seem to disappoint. The Trains & Cranes Super Tower is a great all-in-one product, even though it is able to connect to other Thomas sets. Our son can't wait to play with it everyday and the best part is that we don't hear "mom, I need help with..." The handle to control the crane movement is perfect for kids and very easy to control. The battery-powered engine allows for easy play, but our son loves the Percy non-powered engine too because it FLIES down the track.
Assembly was easy enough. The pieces are shaped in a way that force you to build the tower the correct way (you can't switch the red tower pieces). You do need a screwdriver, but in our opinion, that just adds to the durability. We've picked it up and moved it to Grandma's house, and nothing fell off or became disconnected.
This is a great product that our family would highly recommend!
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
5
Super Fun With Plenty Of Room For Friends
on August 14, 2021
Posted by: Miranda W
from Minnesota
[This review was collected as part of a promotion.] My kids have been huge Thomas & Friends fans for years and this Trains & Cranes Super Tower didn't disappoint! BIG enough in size (about 2 1/2 feet tall!) to really wow, yet it doesn't take up too much floor space either. I loved how the design allows for multiple children to play and enjoy at the same time.
Brightly colored, this toy is eye-catching and fun. Assembly took about 20-25 minutes for my husband but the kids have been playing with the trains and Super Tower daily ever since!
The included motorized Thomas Engine really keeps the kids engaged, especially with getting to control the crane, handles, and switches to help the train decide where to go. They also enjoy playing with their non-motorized trains on this super tower which doubles the playability.
Overall, really great design and well thought out product!
Written by a customer while visiting shop.mattel.com
Customer Rating
5
A must have toy for any Thomas & Friends fan!
on September 6, 2021
Posted by: Captivagirl73
from South Carolina, United States
[This review was collected as part of a promotion.] We received the Thomas & Friends Cranes Super Tower set to review a few weeks ago and our boys haven't stopped playing with it since they got it. There's not a day that goes by that they aren't playing with it. They have a lot of Thomas & Friends Train sets and this one is their favorite to date. It's very large but extremely durable. This set holds their attention for hours. They enjoy racing the trains that came with it; as well as, others in their collection. All our boys trains run very smoothly on this set without falling off the tracks. We were very impressed with how well this set is built. There's plenty of room for more than one child to play with this set at the same time. Our boys love the spinning turn table, and each of the three cranes actions. We've been raving about this set and will continue to recommend purchasing it to our friends and family.
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
5
Tons of fun!
on August 14, 2021
Posted by: Hollysue
from Florida, United States
[This review was collected as part of a promotion.] I received this Thomas & Friends™ Trains & Cranes Super Tower for my kids. I was happily surprised how interactive this was. Almost 3’ by 3’ it was larger than I expected also. My 4 ur old daughter & 5 year son had so much fun playing with this. It had so many different things to interact with that they never argued “it’s my turn”. Solid construction means no broken parts. The engine car is battery operated and rides along the track that goes thru different parts that have to be helped along with simple easy to maneuver parts. Absolute love this toy.
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
5
Endless fun!
on September 9, 2021
Posted by: GirlMama
from Southern California
[This review was collected as part of a promotion.] My kids are 5 and 7 and they both love this set! We ran into a slight hiccup when a part was missing from the box, but after contacting Fisher-Price/Mattel, they sent a replacement and we were able to finish constructing the set. There were screws and it took a bit of time to assemble, but overall it wasn’t too bad and the end result was well worth it! My kids were so excited and this keeps them entertained for hours. I think this toy holds the record for the longest any toy has ever held their attention. It is fairly tall and has plenty of trains and parts to keep them entertained and busy and they love it! Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
5
So much fun!
on July 11, 2022
Posted by: Lauren29
from IL
My kids all enjoy the Thomas and Friends Trains and Cranes Super Tower. It keeps them occupied and entertained for hours at a time. I bought this for my 4 year old son but all of my kids love it. It's large and easy for multiple kids to play with at once. It was easy and fun to put together. The instructions were excellent. They were clear and easy to follow. My 9 year old daughter was able to help me put everything together and we got it done in about 15 minutes. The trains go along the tracks nicely and don't get stuck at any point. This train set is very sturdy and durable and has lasted a long time.
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com