Customer reviews from snowjoe.com
Sun Joe - Walk Behind Electric Blower Vacuum + Mulcher - Green
Average customer rating
3.8
(28 Reviews)
Rating breakdown 28 reviews
5 Stars
13
4 Stars
8
3 Stars
0
2 Stars
2
1 Star
5
Customer Reviews for Sun Joe - Walk Behind Electric Blower Vacuum + Mulcher - Green
Customer Rating
1
Junk
on October 26, 2021
Posted by: James C
from Stroudsburg PA
Bought this last year used it for fall clean up but would only work on the driveway mostly as a blower. Vacuum did ok with leaves but won't pick up anything else.We took it to use this year and it worked about 5 minuets then the motor stopped checked everything it is getting power through the switch but won't run. Do not waste your money it is junk
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, September 20, 2022
Dear,
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Service Team
Snow Joe + Sun Joe
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Service Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
1
Not very good.
on November 21, 2021
Posted by: ex customer
from Iowa
It only picks up SMALL LEAVES, won\t pick up maple leaves or anything bigger. Plus, the bags are pieces of crap, mine only lasted for about five uses, then blew a BIG HOLE in the middle of the bag. Went to reorder a new bag, and guess what, OUT OF STOCK, which is a common thing with sunjoe products. Run away from this as fast as you can.
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, September 20, 2022
Dear,
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Service Team
Snow Joe + Sun Joe
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Service Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
4
Great for small jobs
on January 30, 2022
Posted by: kg1306
from mem
[This review was collected as part of a promotion.] This works very well, BUT my yard is just too large for this to be effective. Plus, my outlets are not convenient. I had to hook up two extension cords just to reach the area I needed to clean up, and even then it wasn't even the area I really want to tackle. But that said, where I used the vacuum, it definitely made a nice difference - picked up leaves, sticks and acorns.
Written by a customer while visiting snowjoe.com
Customer Rating
1
Durability is not it’s biggest quality.
on October 1, 2022
Posted by: Extremely Dissatisfied
This product is easy to use but failed on the second use. I used it on my artificial turf but found it lacking sufficient power to vacuum anything bigger than leaves. The motor must have a thermal switch because after running for ten minutes it shuts off. After cooling for five minutes or so it would start again but only run for a minute. It does that every time. There is nothing blocking the vent and nothing binding the impeller. My good old shop vac does a better job.
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, October 3, 2022
So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are satisfied. At Snow Joe + Sun Joe we stand behind each product we manufacture. If you need any additional support, Our toll-free number is 866-766-9563 (Monday through Friday from 8 am to 8 pm EST, Saturday and Sunday from 8 am to 8 pm EST). You can also send us an email via our website on the Contact Us page. We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Support Team
Snow Joe + Sun Joe
Thanks
Customer Support Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com