Customer reviews from snowjoe.com
Sun Joe - Walk Behind Electric Blower Vacuum + Mulcher - Green
Average customer rating
3.8 out of 5
3.8
(28 Reviews)
Open Ratings Snapshot
Rating breakdown 28 reviews
5 Stars
13
4 Stars
8
3 Stars
0
2 Stars
2
1 Star
5
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Customer Reviews for Sun Joe - Walk Behind Electric Blower Vacuum + Mulcher - Green
Customer Rating
2 out of 5
2
If you want to use the vacuum aspect of this don't
on September 7, 2021
Posted by: Debi Taylor
from Baton Rouge, LA
The bag got a hole on the 2nd or 3rd time I used it. It is flimsy fabric and many other reviews had the same problem. They told me they would notify me when bags come back in stock. I have check numerous times, no bags. They said they were remaking bags of a more suitable material, that was 2 years ago. If you want a push blower, I guess its ok, but this really burns to know I waited and waited on a replacement bag and no results.
Response from snowjoe.comBy Snow JoeSnowjoe Customer ServiceSeptember 21, 2022
Dear,

We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.

Thanks,
Customer Service Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
1 out of 5
1
bunch of crap
on September 21, 2021
Posted by: pamj
from new vienna ohio
Bought this 2 years ago. Works wonderful. BUT the bags are useless. I have begged, cried and tried everything to get a replacement bag. CAN NOT GET THEM ANYWHERE. So I had to get a hand held blower mulcher, came problem the bags. They are sending a new bag. MAYBE. So what do you do to get a replacement bag. You can not find them. So this becomes a blower only on wheels.
Response from snowjoe.comBy Snow JoeSnowjoe Customer ServiceSeptember 20, 2022
So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are satisfied. At Snow Joe + Sun Joe we stand behind each product we manufacture. If you need any additional support, Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page. We promise to do our best to make sure you are satisfied 100%.

Thanks
Customer Support Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
1 out of 5
1
Not worth the hassle
on September 27, 2021
Posted by: Josieb
from Ann Arbor, MI
[This review was collected as part of a promotion.] The packaging states "no need to rake", but that is very misleading. This leaf vacuum works passable well on a very smooth flat surface (think garage floor or sidewalk), but does not pick up anything but leaves. It will not pick up acorns, small twigs, or anything more challenging than a leaf. On a very smooth lawn surface it is difficult to maneuver. The blower function is fairly decent, but the unit is not easy to maneuver, and the cord management necessary makes it even more difficult. It is also an extremely loud unit. A shop-vac does a better job on garage floors, and a backpack leaf blower is a much better solution for outdoors.
Response from snowjoe.comBy Snow JoeSnowjoe Customer ServiceSeptember 20, 2022
Dear,

We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.

Thanks,
Customer Service Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
5 out of 5
5
Does the job!
on October 11, 2021
Posted by: Sabrina2020
from MA
[This review was collected as part of a promotion.] It’s easy to put together, only 3 parts. Easy to function and it can be used as a blower and vacuum. to switch between blower and vacuum, one just need to turn the nob. The blowing air was strong and was able to blow the leaves as needed. As a vacuum, the suction was strong too. The sounds were loud so it’s better to keep away from children. Also I need to buy my own extension cord. Great product!
Written by a customer while visiting snowjoe.com
Customer Rating
2 out of 5
2
Not a good leaf vacuum
on October 26, 2021
Posted by: TC76
from Bloomfield, NJ
I purchased this for the leaf vacuum function (I do not care about the "blower" function since I have an dedicated thing to do that job). The results did not meet my expectations. the "floor vacuum" type design does not work well in the garden ground where the surface is not perfectly flat. I think it might be okay if you are using it on a flat concrete surface but in the yard this is not the case. Personally, I would say the long tube "point and vacuum" design would be more useful.
Response from snowjoe.comBy Snow JoeSnowjoe Customer ServiceSeptember 20, 2022
Dear,

We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.

Thanks,
Customer Service Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
5 out of 5
5
Best combo ever
on September 24, 2021
Posted by: Loryne
from New york
[This review was collected as part of a promotion.] I got this to use on my lawn! What sold me on it was the fact it was a blower a vacuum and a mulcher! Perfect addition to the outdoor collection! By getting this i could get rid of the other items used for these things and have a all in one that makes more room in the shed! Works great, good price and great quality! Highly recommend
Written by a customer while visiting snowjoe.com
Customer Rating
5 out of 5
5
Absolutely love this product!!
on September 27, 2021
Posted by: Colagirl132003
from Tuttle, Ok
[This review was collected as part of a promotion.] Absolutely love this thing. We just moved to Ar and we are surrounded by trees. We bought a regular leaf blower but this thing is amazing. It vacuums the leaves up and mulches them. So I took the porches and garage and he took the yard (with the regular leaf blower). Let's just say, using this it was quick and easy. We have outlets outside, so it was perfect to use on the porches and walkways.
Written by a customer while visiting snowjoe.com
Customer Rating
4 out of 5
4
Nice product
on October 18, 2021
Posted by: Lmc5209
[This review was collected as part of a promotion.] This blower/ vacuum/ mulched is a great product. Very easy to set up and to use. I have a large deck that gets completely covered in leaves every fall and this is making cleanup so much easier. I’ll probably use it a few more times this fall.
Written by a customer while visiting snowjoe.com
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