Customer reviews from shop.mattel.com
Hot Wheels - City Ultimate Octo Car Wash
Average customer rating
4.6
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
23
4 Stars
3
3 Stars
0
2 Stars
2
1 Star
1
90%of customers recommend this product.
(
26 out of
29)
Customer Reviews for Hot Wheels - City Ultimate Octo Car Wash
Customer Rating
5
Awesome set!!!
on July 17, 2021
Posted by: Astin 03
from Georgetown, TX
Great idea for hot wheels city & a good set I hope you like i
Great idea for hot wheels city & a good set! I just bought this set today & I really enjoyed playing with this set!! It was easy to put together.
Great idea for hot wheels city & a good set! I just bought this set today & I really enjoyed playing with this set!! It was easy to put together.
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
2
Already Broke
on July 29, 2021
Posted by: Lindseyshann6
from Toledo, Ohio
My son has only been playing with this for 4 days now and it’s already broken. The octopus will not squirt water out of it’s tentacles anymore. It worked perfect for the first and second day that he played with it and now nothing will come out. It’s like it’s clogged or something? My husband and I have tried to fix it but nothing is working. Really disappointed because it’s not cheap and my son was so excited for it.
No, I would not recommend this to a friend.
Response from shop.mattel.comBy mattel, July 30, 2021
We're sorry your octopus isn't working properly! Please reach out to our Customer Service team, and we'll be more than happy to help! Phone support is available at 800-524-8697, Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.
Written by a customer while visiting shop.mattel.com
Customer Rating
4
Super fun color changing car wash
on June 28, 2021
Posted by: Cocochies
from Huntington, NY
[This review was collected as part of a promotion.] Hot Wheels New Ultimate Car Wash came in a really big box and my son was so excited to play with it. The assembly was easy, it took about 15 minutes to put the whole set together. It came with one color reveal hot wheels car. The car was initially green and in hot water it turns white and in cold water it turns blue. The whole thing is 4ft long but you can fold it in half which is definitely a plus for easy storage. It has multiple play parts, the car moves up from the garage section then drops into the hot water to change color then it goes into the loop to launch the car into the octopus water tank to change into another color and finally goes down the ramp track to dry up. The octopus antenna shoots cold water which is pretty cool. The whole set was a ton of fun and well made with tray to hold the water so it can be less messy. The only con is that the hot wheels car did not change well in cold water so we had to put it in the freezer to see it change color. Overall great Hot Wheels set, definitely recommend it for hours of fun!
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
1
Octopus stopped squirting water after one day
on October 15, 2021
Posted by: Ellelee
from Iowa
My Grandkids were so excited about this toy. But on the second day of the octopus stop squirting water. I can’t figure out how to fix. This was super pricey too. Waste of money, do not buy.
No, I would not recommend this to a friend.
Response from shop.mattel.comBy Mattel, Consumer Services, October 17, 2021
We’re so sorry to hear this! Our Consumer Services team would be happy to help. You can reach them at 1-800-524-8697, Mon.-Fri., 9am-6pm ET.
Written by a customer while visiting shop.mattel.com
Customer Rating
2
Octopus broke very quickly
on August 7, 2021
Posted by: Hertzog
from Cleveland
Stopped pumping water after the third use. Cars also stopped color changing.
No, I would not recommend this to a friend.
Response from shop.mattel.comBy mattel, August 9, 2021
We're sincerely sorry for your disappointing experience! Please reach out to our Customer Service team, and we'll be more than happy to help! Phone support is available at 800-524-8697, Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.
Written by a customer while visiting shop.mattel.com
Customer Rating
5
Super Fun!
on June 21, 2021
Posted by: Sandy T
from Springfield, VA
[This review was collected as part of a promotion.] My son is very into hot wheels! This is a great and fun toy. It kept him occupied for a good amount of time. My son absolutely loved playing with this set. Definitely recommend this to kids who love cars. Great for the kiddos who are just getting into hot wheels. Very pleased with this Hot Wheels New Ultimate Car Wash for my son. I would recommend it to others.
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
5
Awesome!
on June 22, 2021
Posted by: YBCruz
from San Jose, Ca
[This review was collected as part of a promotion.] Got this for our 5 year old twins and they LOVED it! We got extra cars with this purchase and they are kept entertained. They loved adding the ice cubes while mommy had to put in the warm water. They loved being involved. They other great thing about this set is that it’s never ending because you can keep adding other city hot wheels. So they are excited about that.
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
5
My boys love it
on June 22, 2021
Posted by: Beca88
from Odessa,tx
[This review was collected as part of a promotion.] My boys were so excited with this car wash hot wheels toxic creatures. It is definitely a must buy they played with it for hours and continue playing with it they love the water features. It’s very easy to put together the boys were able to help me and we were able to do it together and I love that.
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com