Customer reviews from greenworkstools.com
Greenworks - PRO 18 in. 60-Volt Battery Cordless Chainsaw with 4.0 Ah Battery and 6.0 Amp Charger - Green
Average customer rating
4.6
(307 Reviews)
Rating breakdown 307 reviews
5 Stars
239
4 Stars
47
3 Stars
6
2 Stars
6
1 Star
9
96%of customers recommend this product.
(
238 out of
248)
Customer Reviews for Greenworks - PRO 18 in. 60-Volt Battery Cordless Chainsaw with 4.0 Ah Battery and 6.0 Amp Charger - Green
Posted by: Anonymous
Verified Purchase:Yes
I have been really happy with this chainsaw. Own a gas chainsaw as well but I’m not sure I will use it again as this one does the trick!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Rhode Island
Verified Purchase:Yes
Plenty of power, plenty of battery life for yard cleanup, used on several blow downs from recent storm, up to ~12" in diameter, maybe 50 cuts. Saw handled with ease. Light weight too.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Simon Hugh
Verified Purchase:Yes
Absolutely the best chainsaw I ever had. No frustrations with gas chain saw pull start, just push the button it will do the job and and it well, quietly. 4 ah battery also helps a lot.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Robert B
from Northern Virginia
Verified Purchase:Yes
Love the chainsaw. I have cut large logs18”-20” in diameter with no effort. It’s quiet. Don’t miss mixing fuel and a great relief not to deal with pull cord start. Easy to handle and also cuts very well. I have 2 batteries, 1 is in use and another fully charged ready to go. So battery life is not an issue with me
One issue I never anticipated, cap for chain bar oil- I finger tightened it last use, went to refill later and had difficulty unscrewing it. It was tight and I almost felt that the plastic knob would break off. Played with it in a warmer area and luckily was able to unscrew it using needle nose pliers. Will be extra sensitive about tightening that cap in the future. I would have rated it 5 star if not for this issue.
One issue I never anticipated, cap for chain bar oil- I finger tightened it last use, went to refill later and had difficulty unscrewing it. It was tight and I almost felt that the plastic knob would break off. Played with it in a warmer area and luckily was able to unscrew it using needle nose pliers. Will be extra sensitive about tightening that cap in the future. I would have rated it 5 star if not for this issue.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Chain jumps bar and gets burrs from power wheel
on January 1, 2021
Posted by: Anonymous
from Canyon Lake, Texas
Verified Purchase:Yes
It has burred two chains when it came off the bar. Had to grind the guides to get the chain to fit back in the bar. Plenty of power but takes to long if the chain comes off. Batteries out of stock so only had the one that came with it. Quick response by the customer service department.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, January 13, 2021
Hello Harrison,
Thank you for your feedback. We are sorry to hear that you have experienced an issue with the chain not staying on. New chains tend to stretch; so be sure to check the chain tension frequently and tension as required. However, be sure to never tension a warm chain before storing as chains shrink when cooling and this can damage the chain, bar and saw. Please note that this product carries a 4-year warranty from the date of purchase and 2-years on the battery. Wearable parts carry a 90-day warranty against wear and tear.
At this time we are currently out of stock on many of our 60V batteries, however, we are expecting them to come in soon. They can be viewed using the following link: https://www.greenworkstools.com/shop-by-voltage?cat=49. In the meantime, you may enter your email into the appropriate field on the battery pages so that you can be notified as soon as the stock has been replenished.
We would be interested in hearing more about this issue. Please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS).
Thank you for your feedback. We are sorry to hear that you have experienced an issue with the chain not staying on. New chains tend to stretch; so be sure to check the chain tension frequently and tension as required. However, be sure to never tension a warm chain before storing as chains shrink when cooling and this can damage the chain, bar and saw. Please note that this product carries a 4-year warranty from the date of purchase and 2-years on the battery. Wearable parts carry a 90-day warranty against wear and tear.
At this time we are currently out of stock on many of our 60V batteries, however, we are expecting them to come in soon. They can be viewed using the following link: https://www.greenworkstools.com/shop-by-voltage?cat=49. In the meantime, you may enter your email into the appropriate field on the battery pages so that you can be notified as soon as the stock has been replenished.
We would be interested in hearing more about this issue. Please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Good saw so far
on January 27, 2021
Posted by: Clarinet
from Missouri
Had this saw for only a month; am enjoying it so far. It's lighter and less noisy than my 2-cycle gas saw, but has plenty of power. Battery life on a full charge is adequate, but don't think it lasts quite as long as a tank of gas in my gas saw.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Disco Dave
Verified Purchase:Yes
You will love it I have a blower also so I like 2 batteries
Written by a customer while visiting greenworkstools.com
Posted by: Daveed
from FL
Verified Purchase:Yes
I completed almost all the work I needed to do on the first charge! I wasn’t expecting so much out of it. Make sure to buy the oil to go with it. The only down side is that it is not made in USA so one star off for that.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com