Customer reviews from geappliances.com
GE - Reversible Grill and Griddle - Black
Average customer rating
2
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
2
4 Stars
2
3 Stars
1
2 Stars
2
1 Star
11
30%of customers recommend this product.
(
3 out of
10)
Customer Reviews for GE - Reversible Grill and Griddle - Black
Customer Rating
1
Poor quality
on May 8, 2023
Posted by: Roxana03
from Maryland
Never use it and is all corroded. So DISAPPOINTED. i was think to buy a new one even though mine is only two years old. I choose not to due to the same bad reviews about the quality. It will be just a waste of money.
Features
5
Performance
5
Quality
1
Value
3
Response from geappliances.comBy Haley@GEA, GE_Appliances, May 9, 2023
Hello there.
First we would like to thank you for taking the time to provide us with honest feedback on your appliance and your experience with it. We are sorry to see the corrosion happening on your griddle/grill accessory.
Cast Iron cooking products can be tricky to care for, so we would love to offer some tips on how to make the life of your cookware last longer. Take a look into the article we have linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=000060643&_ga=2.195016293.935282378.1683573490-1122563700.1677104102
Thank you for sharing this review with us, your concerns are very helpful and reviewed by our product teams so that we may learn where improvements can be made. Always feel welcome to reach out to us if you have any questions.
-Haley@GEA
First we would like to thank you for taking the time to provide us with honest feedback on your appliance and your experience with it. We are sorry to see the corrosion happening on your griddle/grill accessory.
Cast Iron cooking products can be tricky to care for, so we would love to offer some tips on how to make the life of your cookware last longer. Take a look into the article we have linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=000060643&_ga=2.195016293.935282378.1683573490-1122563700.1677104102
Thank you for sharing this review with us, your concerns are very helpful and reviewed by our product teams so that we may learn where improvements can be made. Always feel welcome to reach out to us if you have any questions.
-Haley@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Corroded! Less than 6 months.
on November 13, 2021
Posted by: jmbowen
from Chicago, IL
I am so disappointed. I never even used this grill, and it is already corroded. YUCK.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, November 16, 2021
Hello there - We are so sorry that you're seeing rust on your cast iron grill. (Thank you for providing the photo.) This would be discouraging and we completely understand your disappointment.
At first, cast iron can be tricky to care and clean for, but once you know the tricks and what to do, it's actually quite simple. It's important not to clean it in the dishwasher and be sure to dry thoroughly after cleaning. To remove rust from the cast iron grill, use a steel wool pad and then re-season it with the methods described in this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=000060643. That article also offers very helpful cleaning tips for the long-term.
We hope this is insightful. If you have any question moving forward, please reach out to us - we're glad to assist. All the best, Kelsey@GEA
At first, cast iron can be tricky to care and clean for, but once you know the tricks and what to do, it's actually quite simple. It's important not to clean it in the dishwasher and be sure to dry thoroughly after cleaning. To remove rust from the cast iron grill, use a steel wool pad and then re-season it with the methods described in this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=000060643. That article also offers very helpful cleaning tips for the long-term.
We hope this is insightful. If you have any question moving forward, please reach out to us - we're glad to assist. All the best, Kelsey@GEA
Written by a customer while visiting geappliances.com