Customer reviews from geappliances.com
GE - Reversible Grill and Griddle - Black
Average customer rating
2
(17 Reviews)
Rating breakdown 17 reviews
5 Stars
2
4 Stars
2
3 Stars
1
2 Stars
1
1 Star
11
30%of customers recommend this product.
(
3 out of
10)
Customer Reviews for GE - Reversible Grill and Griddle - Black
Customer Rating
1
Absolute Zero
on February 14, 2026
Posted by: utsgnuoy
Ridiculous that GE doesn't make this dishwasher safe. All of the burner inserts go into the dishwasher, no problem. So, of course, I thought the griddle insert would too....nope, came out covered in rust. I'd rate it a zero if possible.
Response from geappliances.comBy Joyce, GE_Appliances, February 16, 2026
We recommend rinsing your griddle with hot water and dry thoroughly. Then prepare the surface with cooking spray or vegetable oil. It is not recommended to place in the dishwasher. Please review page 10 in your manual. https://products-salsify.geappliances.com/image/upload/s--ja_RMTs0--/90db3a5cc5ede49bfa1582b16799bda587a3b17a.pdf In the meantime, we'd like to get more information from you and will be reaching out via email soon.
Written by a customer while visiting geappliances.com
Customer Rating
1
Need Original Non Reversible Cast Iron Griddle
on February 12, 2026
Posted by: JoeP323
from Los Angeles
We love this range and the Cast Iron Griddle feature but after a couple years of ownership the griddle is starting to chip. Im looking to buy a replacement for it but dissapointed to find out there is no original equipment replacement. (Non Reversible Cast Iron) Only this Aluminum one that apparently has horrible reviews. Is there some way of finding the original Cast Iron replacement for sale anywhere?
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
5
Response from geappliances.comBy Dianna, GE_Appliances, February 13, 2026
We would like to assist and gather some more information. A member of our team will be reaching out to you via email. Please respond at your earliest convenience.
This part JXGRILL1 is our cast iron griddle and is completely free of PFAS (per- and polyfluoroalkyl substances), including PolyFOD. Unlike nonstick cookware that may contain these "forever chemicals," our griddle offers a naturally nonstick surface with proper seasoning—no synthetic coatings needed.
This part JXGRILL1 is our cast iron griddle and is completely free of PFAS (per- and polyfluoroalkyl substances), including PolyFOD. Unlike nonstick cookware that may contain these "forever chemicals," our griddle offers a naturally nonstick surface with proper seasoning—no synthetic coatings needed.
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor quality
on June 19, 2025
Posted by: Cynthia1026
from TX
I believe this griddle should have been cast iron just like all the grates on the stove top. High heat degrades these surfaces no matter how careful you are with utensils. I can’t believe these non stick coatings are still being used at all. How can I replace this with an uncoated cast iron griddle? My model is JGBS66REKSS.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, June 23, 2025
We'd like to assist you with your range griddle. You can anticipate receiving an email from a member of our team to request more information. Please respond as soon as possible.
Written by a customer while visiting geappliances.com
Customer Rating
1
Griddle is horrible
on June 13, 2025
Posted by: 340angelgirl
from Virgin Islands
The stove is excellent, but the griddle began to degrade shortly after purchase after being used about 3 or 4 times. I thought it was something I did to it, but no matter how careful I was, it got worse and worse. It is an eyesore. I logged on to find a replacement, just so I don't have to look at it (and perhaps I will be able to use the center burner, but from the reviews, it seems the griddle is problematic. I am afraid purchasing a replacement will be a waste of money. What to do?
No, I would not recommend this to a friend.
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, June 17, 2025
We would like to assist you with this griddle and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
3
Compatibility
on June 10, 2025
Posted by: Jjo64
Is
This product compatible with CGS980SEM6SS? The griddle we have is scratched and flaking. Would like a solid cast iron griddle. Will this work?
This product compatible with CGS980SEM6SS? The griddle we have is scratched and flaking. Would like a solid cast iron griddle. Will this work?
Response from geappliances.comBy Jonathon, GE_Appliances, June 13, 2025
The compatible griddle for your range is WB31K10220. You can view it at the following link: https://www.geapplianceparts.com/store/parts/spec/WB31K10220
Written by a customer while visiting geappliances.com
Customer Rating
4
Compatible with ZGU366NTSS?
on April 4, 2025
Posted by: Chribarr
from Austin, Texas
I'd like to purchase a griddle for my cooktop - ZGU366NTSS. Is this compatible?
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Compatibility
on March 20, 2025
Posted by: RLD7392
from Linden, MI
Just want to confirm this will work with model # JGB700SEJ4SS
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Never used
on January 8, 2025
Posted by: qpope7
The stove itself is great, but the center griddle is of horrible quality. I’ve nevertheless used the griddle for more than a spoon rest. When I do clean it, I don’t clean with anything harsh. The stove really should come with a cast iron one, just like the burners.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Response from geappliances.comBy Tierra, GE_Appliances, January 20, 2025
We'd like to assist you with your range griddle. We recommend referring to the articles below for helpful tips on maintenance and cleaning:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18993
https://products.geappliances.com/appliance/gea-support-search-content?contentId=000060643
Your comments regarding the quality of the griddle are extremely important to us and will be considered by our product design team for review.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18993
https://products.geappliances.com/appliance/gea-support-search-content?contentId=000060643
Your comments regarding the quality of the griddle are extremely important to us and will be considered by our product design team for review.
Written by a customer while visiting geappliances.com