Customer reviews from geappliances.com
GE - Reversible Grill and Griddle - Black
Average customer rating
2.1
(15 Reviews)
Rating breakdown 15 reviews
5 Stars
2
4 Stars
2
3 Stars
1
2 Stars
1
1 Star
9
22%of customers recommend this product.
(
2 out of
9)
Customer Reviews for GE - Reversible Grill and Griddle - Black
Customer Rating
1
Never used
on January 8, 2025
Posted by: qpope7
The stove itself is great, but the center griddle is of horrible quality. I’ve nevertheless used the griddle for more than a spoon rest. When I do clean it, I don’t clean with anything harsh. The stove really should come with a cast iron one, just like the burners.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Response from geappliances.comBy Tierra, GE_Appliances, January 20, 2025
We'd like to assist you with your range griddle. We recommend referring to the articles below for helpful tips on maintenance and cleaning:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18993
https://products.geappliances.com/appliance/gea-support-search-content?contentId=000060643
Your comments regarding the quality of the griddle are extremely important to us and will be considered by our product design team for review.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18993
https://products.geappliances.com/appliance/gea-support-search-content?contentId=000060643
Your comments regarding the quality of the griddle are extremely important to us and will be considered by our product design team for review.
Written by a customer while visiting geappliances.com
Customer Rating
1
Non-stick coating is disappointing
on August 11, 2024
Posted by: JBRick5
from Green Bay, WI
We love our new oven/range; however, the nonstick griddle (which is what I was most excited for) is awful. We have been using the range for about 6-8 months and use the griddle about once a week and only using plastic utensils; the non-stick coating is already pealing. Super disappointed!
Features
3
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, August 13, 2024
We'd like to lend a hand with your griddle. Keep an eye on your inbox for an email from our team member seeking additional details. Please respond promptly when you receive it.
Written by a customer while visiting geappliances.com
Customer Rating
2
Good stove but the grill is poor quality.
on August 20, 2024
Posted by: Mannyinnewyork
We have had the stove for two years but only recently started using the grill. After maybe 10 uses, the coating is flaking off. We use teflon/rubber spatulas and we are careful. This is pretty disappointing and although we considered replacing the grill there is no reason to believe a new one would be any more reliable.
Features
3
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Adrian, GE_Appliances, August 21, 2024
We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Don’t buy this oven
on July 6, 2024
Posted by: Frank206
from Maine
As many buyers before me, the griddle coating has peeled after roughly 20 or so uses.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, July 9, 2024
We are sorry to hear about the griddle peeling. We're going to pass this feedback along to our product team. This way we can look for improvements we can make going forward.
Written by a customer while visiting geappliances.com
Customer Rating
1
Good oven, bad griddle
on July 26, 2024
Posted by: Robo2024
from SLC
Love the oven, but the griddle has to go. We are already planning on replacing it. The nonstick coating is WAY too fragile. If you have the option of getting a center grate, do that and purchase your own griddle. Ours is useless after 4 months.
No, I would not recommend this to a friend.
Response from geappliances.comBy Jonathon, GE_Appliances, July 26, 2024
We are going to pass your feedback about the griddle over to our product team to review. That way we can look for improvements we can make going forward. Thanks again for sharing this.
Written by a customer while visiting geappliances.com
Customer Rating
1
Do not purchase this grill.
on July 26, 2024
Posted by: apas313
The grill has various quality issues. Aside from the chipping, mine completely bent making the middle burner useless.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael, GE_Appliances, July 29, 2024
This is not an experience we want or expect from our accessory grills. We do see that you've been working directly with one of our agents, and we’ve let them know you left a review. We encourage you to continue working with them and we’re confident that they’ll be able to get this resolved.
Written by a customer while visiting geappliances.com
Customer Rating
1
Griddle is horrible
on June 13, 2025
Posted by: 340angelgirl
from Virgin Islands
The stove is excellent, but the griddle began to degrade shortly after purchase after being used about 3 or 4 times. I thought it was something I did to it, but no matter how careful I was, it got worse and worse. It is an eyesore. I logged on to find a replacement, just so I don't have to look at it (and perhaps I will be able to use the center burner, but from the reviews, it seems the griddle is problematic. I am afraid purchasing a replacement will be a waste of money. What to do?
No, I would not recommend this to a friend.
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, June 17, 2025
We would like to assist you with this griddle and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor quality
on June 19, 2025
Posted by: Cynthia1026
from TX
I believe this griddle should have been cast iron just like all the grates on the stove top. High heat degrades these surfaces no matter how careful you are with utensils. I can’t believe these non stick coatings are still being used at all. How can I replace this with an uncoated cast iron griddle? My model is JGBS66REKSS.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, June 23, 2025
We'd like to assist you with your range griddle. You can anticipate receiving an email from a member of our team to request more information. Please respond as soon as possible.
Written by a customer while visiting geappliances.com