Customer reviews from geappliances.com
GE - Reversible Grill and Griddle - Black
Average customer rating
2.3
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
2
4 Stars
2
3 Stars
0
2 Stars
1
1 Star
7
29%of customers recommend this product.
(
2 out of
7)
Customer Reviews for GE - Reversible Grill and Griddle - Black
Customer Rating
1
Never used
on January 8, 2025
Posted by: qpope7
The stove itself is great, but the center griddle is of horrible quality. I’ve nevertheless used the griddle for more than a spoon rest. When I do clean it, I don’t clean with anything harsh. The stove really should come with a cast iron one, just like the burners.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Response from geappliances.comBy Tierra, GE_Appliances, January 20, 2025
We'd like to assist you with your range griddle. We recommend referring to the articles below for helpful tips on maintenance and cleaning:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18993
https://products.geappliances.com/appliance/gea-support-search-content?contentId=000060643
Your comments regarding the quality of the griddle are extremely important to us and will be considered by our product design team for review.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18993
https://products.geappliances.com/appliance/gea-support-search-content?contentId=000060643
Your comments regarding the quality of the griddle are extremely important to us and will be considered by our product design team for review.
Written by a customer while visiting geappliances.com
Customer Rating
1
Non-stick coating is disappointing
on August 11, 2024
Posted by: JBRick5
from Green Bay, WI
We love our new oven/range; however, the nonstick griddle (which is what I was most excited for) is awful. We have been using the range for about 6-8 months and use the griddle about once a week and only using plastic utensils; the non-stick coating is already pealing. Super disappointed!
Features
3
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, August 13, 2024
We'd like to lend a hand with your griddle. Keep an eye on your inbox for an email from our team member seeking additional details. Please respond promptly when you receive it.
Written by a customer while visiting geappliances.com
Customer Rating
2
Good stove but the grill is poor quality.
on August 20, 2024
Posted by: Mannyinnewyork
We have had the stove for two years but only recently started using the grill. After maybe 10 uses, the coating is flaking off. We use teflon/rubber spatulas and we are careful. This is pretty disappointing and although we considered replacing the grill there is no reason to believe a new one would be any more reliable.
Features
3
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Adrian, GE_Appliances, August 21, 2024
We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Don’t buy this oven
on July 6, 2024
Posted by: Frank206
from Maine
As many buyers before me, the griddle coating has peeled after roughly 20 or so uses.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, July 9, 2024
We are sorry to hear about the griddle peeling. We're going to pass this feedback along to our product team. This way we can look for improvements we can make going forward.
Written by a customer while visiting geappliances.com
Customer Rating
1
Good oven, bad griddle
on July 26, 2024
Posted by: Robo2024
from SLC
Love the oven, but the griddle has to go. We are already planning on replacing it. The nonstick coating is WAY too fragile. If you have the option of getting a center grate, do that and purchase your own griddle. Ours is useless after 4 months.
No, I would not recommend this to a friend.
Response from geappliances.comBy Jonathon, GE_Appliances, July 26, 2024
We are going to pass your feedback about the griddle over to our product team to review. That way we can look for improvements we can make going forward. Thanks again for sharing this.
Written by a customer while visiting geappliances.com
Customer Rating
1
Do not purchase this grill.
on July 26, 2024
Posted by: apas313
The grill has various quality issues. Aside from the chipping, mine completely bent making the middle burner useless.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael, GE_Appliances, July 29, 2024
This is not an experience we want or expect from our accessory grills. We do see that you've been working directly with one of our agents, and we’ve let them know you left a review. We encourage you to continue working with them and we’re confident that they’ll be able to get this resolved.
Written by a customer while visiting geappliances.com
Customer Rating
4
Aluminum Griddle Scratches Easily
on November 1, 2024
Posted by: Citified C Gal
from Chattanooga TN
Even though I always use a non metal specula and clean with a this griddle non abrasive sponge, the surface continues to flake off. It looked discolored and scratched after a few uses. Suggest getting the cast iron one.
No, I would not recommend this to a friend.
Performance
4
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor quality
on May 8, 2023
Posted by: Roxana03
from Maryland
Never use it and is all corroded. So DISAPPOINTED. i was think to buy a new one even though mine is only two years old. I choose not to due to the same bad reviews about the quality. It will be just a waste of money.
Features
5
Performance
5
Quality
1
Value
3
Response from geappliances.comBy Haley@GEA, GE_Appliances, May 9, 2023
Hello there.
First we would like to thank you for taking the time to provide us with honest feedback on your appliance and your experience with it. We are sorry to see the corrosion happening on your griddle/grill accessory.
Cast Iron cooking products can be tricky to care for, so we would love to offer some tips on how to make the life of your cookware last longer. Take a look into the article we have linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=000060643&_ga=2.195016293.935282378.1683573490-1122563700.1677104102
Thank you for sharing this review with us, your concerns are very helpful and reviewed by our product teams so that we may learn where improvements can be made. Always feel welcome to reach out to us if you have any questions.
-Haley@GEA
First we would like to thank you for taking the time to provide us with honest feedback on your appliance and your experience with it. We are sorry to see the corrosion happening on your griddle/grill accessory.
Cast Iron cooking products can be tricky to care for, so we would love to offer some tips on how to make the life of your cookware last longer. Take a look into the article we have linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=000060643&_ga=2.195016293.935282378.1683573490-1122563700.1677104102
Thank you for sharing this review with us, your concerns are very helpful and reviewed by our product teams so that we may learn where improvements can be made. Always feel welcome to reach out to us if you have any questions.
-Haley@GEA
Written by a customer while visiting geappliances.com