Customer reviews from Samsung US
Samsung - 85" Class The Frame Series LED 4K UHD Smart Tizen TV
Average customer rating
4.5
(506 Reviews)
Rating breakdown 506 reviews
5 Stars
363
4 Stars
83
3 Stars
20
2 Stars
12
1 Star
28
34%of customers recommend this product.
(
20 out of
58)
Customer Reviews for Samsung - 85" Class The Frame Series LED 4K UHD Smart Tizen TV
Customer Rating
2
A sub-par TV for the price
on April 4, 2022
Posted by: Eric
from Baltimore, MD
when it's up on your wall and going through art, it looks fantastic - it really does.
however it has numerous issues that shouldn't be seen in a tv for this price.
1. doesn't lay totally flat against the wall - the top part tends to hang off slightly more than the rest of the tv, it's not fully flush.
1. doesn't lay totally flat against the wall - the top part tends to hang off slightly more than the rest of the tv, it's not fully flush.
2. it has pretty bad backlight bleeding.
3. internet issues - the wifi will completely drop for no apparent reason. when attempting to reconnect, it will say "incorrect password" even though it mostly certainly is not the wrong password. you need to literally unplug the tv and plug it back in for it to reconnect.
4. laggy / poor ui - it will sometimes get bogged down and unresponsive.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
Do not put the tv very close to each other.
on April 25, 2022
Posted by: mike
I have a number of Fram TV and new out ofthe box each will display the same image differently, Color , brightness hue etc. Hours of trying to get the image to match as close to possible but still not satified with image matching.
Also, remotes should be programable to a specific TV, but they do not .
Also, remotes should be programable to a specific TV, but they do not .
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent picture quality and design!
on October 27, 2022
Posted by: PC2004
Purchased this TV to use in my dining room and it is amazing! The included flushmount brackets were easy to install and the simple one-connect cable and separate box made it extremely easy to mount and not worry about power and device connections! I was impressed by the picture and sound quality as well for such a thin TV!
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect TV
on December 5, 2022
Posted by: AddieB
from Tennessee
Bought this tv back in February and we LOVE it!! It has been the best purchase we have made!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Samsung products going down hill
on December 15, 2022
Posted by: dsdsdsd
45 days after warranty expired the TV has red shifting colors appearing. Great!! Another piece of equipment to the landfill.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
love it!
on January 23, 2023
Posted by: bcol
I have had this for over a year and have no complaints at all.
Written by a customer while visiting Samsung US
Customer Rating
2
Great features but truly puzzling UI. Awful.
on February 10, 2023
Posted by: Leela
from Culleoka, TN
I bought this for the Art app. It took a day to get it going due to the uncharged remote they sent me. This TV is the most feature-rich, but incredibly hard to use device I have ever seen in my 25 year career with intelligent devices. What a horrible UI. I am stumped to figure out how to use the Art feature beyond showing one pic. The TV looks rich, lots of free channels, and no evident way to add my existing apps like PBS. When I turn to TV mode, some dumb show starts playing automatically. Horrible.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
EXCELLENT
on May 13, 2023
Posted by: RONY RAY
from BHILAI CHHATTISGARH INDIA
EXCELLENT TV TO LOOK AT AND HEAR IT WHICH IS THE MOST IMPORTANT THING ABOUT IT
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US