Customer reviews from Samsung US
Samsung - 85" Class The Frame Series LED 4K UHD Smart Tizen TV
Average customer rating
4.5
(506 Reviews)
Rating breakdown 506 reviews
5 Stars
363
4 Stars
83
3 Stars
20
2 Stars
12
1 Star
28
34%of customers recommend this product.
(
20 out of
58)
Customer Reviews for Samsung - 85" Class The Frame Series LED 4K UHD Smart Tizen TV
Customer Rating
4
Great tv
on October 12, 2021
Posted by: Bedroom
[This review was collected as part of a promotion.] I love the picture and operation, the solar remote is a bonus also…….Only compliant is no way to get MLB app…..
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, October 13, 2021
Bedroom,
Thank you for choosing The Frame TV and for your review. I'm sorry to hear you are having difficulties installing the MLB app. Please know this app is available to download directly from your TV's built-in App Store.
To access the App Store to download the MLB app, press the Home button to open up the TV's Home screen menu, then use the directional pad to navigate to and select APPS. From here, you can find and download this app.
I hope this tip helps! Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for choosing The Frame TV and for your review. I'm sorry to hear you are having difficulties installing the MLB app. Please know this app is available to download directly from your TV's built-in App Store.
To access the App Store to download the MLB app, press the Home button to open up the TV's Home screen menu, then use the directional pad to navigate to and select APPS. From here, you can find and download this app.
I hope this tip helps! Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
TV as an Art piece !
on October 17, 2021
Posted by: Alejandro
[This review was collected as part of a promotion.] The best TV I had.
I will get another 75 inch for my living room
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv I wasn't looking when I got it
on October 18, 2021
Posted by: Caseylee
[This review was collected as part of a promotion.] I have been dealing with family issues and staying at home. This made it a lot more fun and easier to be able to do so.
Written by a customer while visiting Samsung US
Customer Rating
5
An Art Museum at your Home
on April 20, 2021
Posted by: mamaknowsbest1
from Lynchburg
Gender:Female
[This review was collected as part of a promotion.] I never thought that I would enjoy having a TV so much! Usually all TVs look alike and do not interest me in any way, however Samsung has come up with a way to entice me and I am sure lots of others with their Frame TV. I understand why Samsung calls this category as a LifeStyle TV. I was really impressed that our 65" Frame TV was not heavy at all and from what Iearned online Samsung has reduced the thinness to match the measurements of a real picture frame! How cool is that. When the Frame TV is hung on the wall, it looks amazing hanging there like a picture frame. There is an Art Mode that enables this TV to display beautiful works of art and that is where this TV shines! I love having a choice of mutiple genres of art and once you are done displaying a picturesque nature, you can switch to another art piece. I really like that this TV also allows you to display your own images, so I also uploaded our family pictures from our recent trips. In the future I am hoping to buy addtional bezels and a stand that is specifically made for my TV to customize the looks of the Frame TV.
This Frame TV is packed with the latest technology like 4K, HDR 10+, Quantum LED, it has two voice assistants and a very cool remote. The remote control is solar powered and does not require any batteries! I am also planning on using Samsung Health app on this set, as it works as a personal trainer and if I add a webcam to the TV, it will enhance the functionality even more!
I am very excited about having this TV in our home and I know it will last us for a long time. This is one of the coolest TVs ever in my book.
This Frame TV is packed with the latest technology like 4K, HDR 10+, Quantum LED, it has two voice assistants and a very cool remote. The remote control is solar powered and does not require any batteries! I am also planning on using Samsung Health app on this set, as it works as a personal trainer and if I add a webcam to the TV, it will enhance the functionality even more!
I am very excited about having this TV in our home and I know it will last us for a long time. This is one of the coolest TVs ever in my book.
Written by a customer while visiting The Insiders
Customer Rating
5
Magnificent TV
on March 30, 2021
Posted by: Taronn
from Milwaukee
Gender:Female
[This review was collected as part of a promotion.] Samsung's The Frame QLED is a beautiful TV when it is on or off. The Frame is incredible. Completely changed the family room with a cool vibe, great as a picture during the day and then in the evening, it becomes the TV. You can change the art to your mood or the look you want and we often have fun changing it out. Plenty of Art from Monet, Manet, Rembrandt, Van Gogh, and a lot of fruit bowls and plump, round, semi-nude women and cherubs if you’re into that sort of stuff. Overall, I’d say there are at least a few things to be found that will appeal to everyone. Using the SmartThings app on your phone you can upload your own pictures to display. We all love the photo upload feature.
The one connect box is great too. Just one cord comes down to a box you can stash somewhere that you connect all your inputs into. The setup for the remote, Smart TV options, etc, was SUPER easy. It automatically paired to the Samsung sound bar, but I often find that I don’t need it. Sound quality from the built-in speakers is good for what it is. Bass is modest, but voices are clear and easy to hear.
The setup for Netflix, Hulu, and Amazon Prime Video was done in minutes. I found the picture to have excellent contrast, rich and realistic color, and smooth motion with no blur. The shadows and highlights in the picture are okay. I have watched hours of 4K content on YouTube to test the color, dynamic range, etc. It's brilliant! Really blew me away.
What I love is the option to use Alexa, Google Assistant, and or Bixby. I have all three in my home and it was super cool to see how all three assistants work with the Frame.
Overall, I’m happy with my purchase. The look and features fit my needs! Excellent build, stylish, good picture quality, nice sound, great interface, effective cable management, sturdy and flush wall mount, unique art mode.
Written by a customer while visiting The Insiders
Customer Rating
5
Samsung Frame TV
on April 7, 2021
Posted by: alexander211
from Boca Raton
Gender:Male
[This review was collected as part of a promotion.] The 65" LS03A Samsung Frame TV, this product is amazing, very easy to mount and its great how it sits flush with the wall. I will have to replace the rest of the TV,s in the home with the Samsung Frame. Truly magnificent TV. It really feels like a piece of art. Really takes the TV element out of the room and really gives the feeling of a picture on the wall.
Very easy setup just follow the instructions given once the TV is turned on and you will be well on your way to uninterrupted tv viewing.
Since receiving the TV I haven’t been able to keep my youngest kid out of my room, he is loving the YouTube app and streaming his favorite YouTuber.
I love the way you can set the tv to display to a different artwork, the TV really makes the home feel like an art Gallery.
It’s great how the new remote is built, so you don’t need to keep on replacing the battery, also the remote has the capability to power its self via solar power.
There are just so many great things about the 65" LS03A Samsung Frame TV, the art mode is one of my favorite things on the TV, I love how you can change a picture at the touch of the button. The different options for the frame are also great.
You can definitely notice a difference with the 4K processor really takes the viewing to a different level.
The invisible cable leading from the tv to the connect box keeps everthing tidy, definitely a fan of having the connect box.
The adaptive sound integrated into the TV is really amazing, I have never experienced that before it really does bring a different viewing experience.
I would defiantly recommend this to any of my friends and family, really is a amazing technology.
Written by a customer while visiting The Insiders
Customer Rating
5
Perfect TV for All
on April 20, 2021
Posted by: Chris2880
from Milwaukee
Gender:Male
[This review was collected as part of a promotion.] The Samsung Frame QLED 4K Smart TV is more than Smart. It is TV with loads of features and artwork that all can appreciate. Picture quality is sharp with great depth of color, especially when viewing the artworks. This frame provides beautiful piece of art for any room.
This is a hassle-free setup. No distracting wires hanging behind the TV and only took about 25 minutes from start to finish. My wife setup the TV using the SmartThings app and it took all but five minutes for our streaming apps to appear on the TV. This was a WIN for all of us.
I’m impressed with the sound quality too. We have an extra soundbar, but there’s no need for the soundbar.
One of our many favorites with this TV is the option to use Alexa, Google, or Bixby. The kids take turns using the voice assistant and believe me this is a win for the entire family.
Overall, we are extremely happy with the Samsung Frame QLED 4K Smart TV. The build, style, picture, and sound exceeded my expectations.
This is a hassle-free setup. No distracting wires hanging behind the TV and only took about 25 minutes from start to finish. My wife setup the TV using the SmartThings app and it took all but five minutes for our streaming apps to appear on the TV. This was a WIN for all of us.
I’m impressed with the sound quality too. We have an extra soundbar, but there’s no need for the soundbar.
One of our many favorites with this TV is the option to use Alexa, Google, or Bixby. The kids take turns using the voice assistant and believe me this is a win for the entire family.
Overall, we are extremely happy with the Samsung Frame QLED 4K Smart TV. The build, style, picture, and sound exceeded my expectations.
Written by a customer while visiting The Insiders
Customer Rating
5
The Frame - My first One - 65” QLED 4K 2021
on April 30, 2021
Posted by: Ayokana
from Fort Lauderdale
Gender:Male
[This review was collected as part of a promotion.] This is my 2nd Samsung TV, my First Frame! A Tv and an Art Piece. While unboxing, as you peel the plastics you realize the high quality of the TV frame, screen glass and very thin profile… An incredible design.
My excitement increased even more when I realized what the content was in the One Connect package. Finally at least in the living room I will not have a clutter of cables behind the Tv. This Mini cable hub made it for a simple and clean cable connection. A total game changer for me.
By far one of the easiest setups I have ever done on a TV. The SmartThings app allowed to use my phone as a remote and it was easier that way to set up all the passwords
This 4k QLED picture is Amazing, the Quantum Dot Technology really delivers colors that are extremely vibrant and the blacks look incredible. The Ultra Viewing Angle allows for a perfect picture from any seat in the living room. The intelligent mode adjust the picture brightness based on the lighting of the room. Works wonders.
The Art / Ambient Mode was one of the features that attracted me in purchasing the this TV. The Art library is amazing, being able to also match the screen to the background / wall unit is awesome.
Highly recommend it. Will have to upgrade the other TVs in the household now!
My excitement increased even more when I realized what the content was in the One Connect package. Finally at least in the living room I will not have a clutter of cables behind the Tv. This Mini cable hub made it for a simple and clean cable connection. A total game changer for me.
By far one of the easiest setups I have ever done on a TV. The SmartThings app allowed to use my phone as a remote and it was easier that way to set up all the passwords
This 4k QLED picture is Amazing, the Quantum Dot Technology really delivers colors that are extremely vibrant and the blacks look incredible. The Ultra Viewing Angle allows for a perfect picture from any seat in the living room. The intelligent mode adjust the picture brightness based on the lighting of the room. Works wonders.
The Art / Ambient Mode was one of the features that attracted me in purchasing the this TV. The Art library is amazing, being able to also match the screen to the background / wall unit is awesome.
Highly recommend it. Will have to upgrade the other TVs in the household now!
Response from The InsidersBy Samsung Solutions, Samsung Brand Ambassador, May 3, 2021
Ayokana:
Thank you for purchasing Samsung’s new 2021 Frame TV and for your review. I am happy to hear setup was easy and that you are enjoying the realistic picture quality delivered to your screen with our Quantum Dot technology which powers over a billion brilliant shades of vivid and lifelike colors that stay true regardless of the scene’s brightness. The Frame transforms into a beautiful work of art when you’re not watching TV. Activate the built-in motion sensor so whenever you walk into the room, your TV displays one of your favorite selections.
If you have any questions about features, settings, etc., Samsung Customer Support is here to help. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Thank you for purchasing Samsung’s new 2021 Frame TV and for your review. I am happy to hear setup was easy and that you are enjoying the realistic picture quality delivered to your screen with our Quantum Dot technology which powers over a billion brilliant shades of vivid and lifelike colors that stay true regardless of the scene’s brightness. The Frame transforms into a beautiful work of art when you’re not watching TV. Activate the built-in motion sensor so whenever you walk into the room, your TV displays one of your favorite selections.
If you have any questions about features, settings, etc., Samsung Customer Support is here to help. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting The Insiders