Customer reviews from Samsung US
Samsung - 85" Class The Frame Series LED 4K UHD Smart Tizen TV
Average customer rating
4.5
(506 Reviews)
Rating breakdown 506 reviews
5 Stars
363
4 Stars
83
3 Stars
20
2 Stars
12
1 Star
28
34%of customers recommend this product.
(
20 out of
58)
Customer Reviews for Samsung - 85" Class The Frame Series LED 4K UHD Smart Tizen TV
Customer Rating
5
A TV that actually adds decor
on September 25, 2021
Posted by: Maddadx4
[This review was collected as part of a promotion.] We bought the TV because we wanted something that complimented our space and looked good when not being used as a TV. The frame does this and more. Love the art features and the way it sits I obtrusively on the wall. Finally a tv that can fit you room rather than the other way around!
Written by a customer while visiting Samsung US
Customer Rating
5
A great tv with a super clear pictur
on September 25, 2021
Posted by: Windy6
[This review was collected as part of a promotion.] We use this with a streaming service ,I have also used the internet with wireless keyboard which helps a lot and of course the art mode adds a nice piece of art to our living room. We really enjoy the Samsung The Frame TV.
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV overall.
on September 25, 2021
Posted by: HighQuality
[This review was collected as part of a promotion.] The quality is amazing. You also get some free Samsung TV channels. Overall very happy with my purchase. The TV has a great sound system as well. If you want quality, this is definitely the TV to get.
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT TV
on September 26, 2021
Posted by: nelmanva
[This review was collected as part of a promotion.] Amazing pictures, I like the remote, you can control all your devices with him. Good sound. And also i like the art.
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV but QA Issue
on September 26, 2021
Posted by: BrewDog
[This review was collected as part of a promotion.] TV came with defective main board. took a couple of weeks for repairman to come out and he was unable to put the backing on to the tv. Other than that the TV has been great.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, September 27, 2021
BrewDog,
Thank you for choosing The Frame TV and for your review. We appreciate you sharing your experience with your service appointment. Please contact Samsung Customer Support for setting up a warranty service appointment to address the back panel which was previously removed from your unit. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for choosing The Frame TV and for your review. We appreciate you sharing your experience with your service appointment. Please contact Samsung Customer Support for setting up a warranty service appointment to address the back panel which was previously removed from your unit. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
THIS PRODUCT HAS GREAT OPTIONS FOR PICTURES
on September 26, 2021
Posted by: PERSON
[This review was collected as part of a promotion.] WE USE OUR SAMSUNG TV IN A NUMBER OF WAYS. WE USE IT TO DO OUR PRAYERS AT NIGHT, AS WELL AS WATCHING ARE FAVORITE SHOWS RIGHT AFTER. WE MIRROR OUR ZOOM CALLS ON THERE TOO. EVERY TIME SOMEONE NEW COMES TO OUR HOUSE, THEY DON'T EVEN REALIZE THAT IT'S A TV, AND NOT JUST A PICTURE. IT IS ALSO GREAT HOW IT CAN CHANGE BRIGHTNESS ACCORDING TO THE AMOUNT OF LIGHT IN THE ROOM, SO THAT THE TV LOOKS AUTHENTICALLY LIKE A PICTURE FRAME. 100% WOULD RECCOMEND
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on September 27, 2021
Posted by: RD7482
[This review was collected as part of a promotion.] We bought 3 Samsung Qled 4K Smart TV’s. We love them all, they work great, and we are happy to have them.
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Frame TV
on September 27, 2021
Posted by: KayLovesArt
[This review was collected as part of a promotion.] I chose the Samsung Frame tv because of its fashionable design and high quality picture. This fits perfectly in my home with my art. Several people have mistaken my Samsung Frame Tv for actual art. I love it.
I need one for everyone room!
I need one for everyone room!
Written by a customer while visiting Samsung US