Customer reviews from Samsung US
Samsung - 85" Class The Frame Series LED 4K UHD Smart Tizen TV
Average customer rating
4.5
(506 Reviews)
Rating breakdown 506 reviews
5 Stars
363
4 Stars
83
3 Stars
20
2 Stars
12
1 Star
28
34%of customers recommend this product.
(
20 out of
58)
Customer Reviews for Samsung - 85" Class The Frame Series LED 4K UHD Smart Tizen TV
Customer Rating
5
Everyone LOVES my TV!
on April 23, 2021
Posted by: Kimberly
[This review was collected as part of a promotion.] The TV is mounted over my fireplace and I use the artwork feature. No one believes it is a TV! Everyone who comes in is amazed and when I change it to TV - the color and clarity come through and people want to know all about this TV! Two of my friends have purchased one after seeing mine!
Written by a customer while visiting Samsung US
Customer Rating
5
Really looks like picture frame
on April 23, 2021
Posted by: PhotoFan
[This review was collected as part of a promotion.] It’s also a great quality picture. Nice way to display family photos or art masterpieces. Mounting the thin shaped TV can be a bit challenging. Needed to use steel wood screws in place of the supplied aluminum ones for studs in wall. That’s over soon and it’s a great improvement on just a TV.
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture easy to navigate and amazing art
on April 23, 2021
Posted by: Sfandsf4
[This review was collected as part of a promotion.] Used in dining room on wall as a picture frame when not using for eatching television
Written by a customer while visiting Samsung US
Customer Rating
4
Great but could have more variety.
on April 23, 2021
Posted by: Manakete
[This review was collected as part of a promotion.] What can I say except I really do like the TV. I do wish the available apps were more inclusive but, what they do have is enough to get by.
I mainly use it for gaming and the picture is crystal clear as expected, other than that I use it for streaming services.
I also have a large movie collection but, I typically buy the digital combos. However, the app needed to view my collection isn't on the TV which is disappointing.
With how digital everything is going I'd expect a wider variety of movie apps.
I mainly use it for gaming and the picture is crystal clear as expected, other than that I use it for streaming services.
I also have a large movie collection but, I typically buy the digital combos. However, the app needed to view my collection isn't on the TV which is disappointing.
With how digital everything is going I'd expect a wider variety of movie apps.
Written by a customer while visiting Samsung US
Customer Rating
5
Great new slim design
on April 23, 2021
Posted by: desdet
[This review was collected as part of a promotion.] We love the look and the picture quality of the Samsung Frame TV. The remote and smart tv features are easy to use and operate. We have added some of our own apps and favorites. Tying the tv to Alexa was an added bonus. No problem navigating the television if you do not want to use the remote, just use Alexa! The best part of purchasing this television is to use it as wall art when not watching a show. People have been over and did not even know that there was a TV on the wall in the room with them. The Samsung Frame TV was the right purchase for us!
Written by a customer while visiting Samsung US
Customer Rating
5
Thinner, better, smarter....
on April 23, 2021
Posted by: TheFrameBuyer
[This review was collected as part of a promotion.] A thinner frame, with a rich interface and a cinema ready picture quality. Some claimed it is impossible to hang on a wall using the supplied tv wall adapter however i found it relatively easy - took me less than 2 hours overall. The instructions could use a step-by step walk-through with either an online movie on "how-to" or dedicated English instructions for ease of use. I love the new remote and the rechargeable function but do not love so much the size of the new One Connect Box . Overall a great purchase and would recommend it.
Written by a customer while visiting Samsung US
Customer Rating
5
Wow! This one is a keeper!
on April 23, 2021
Posted by: GmaLoves7
[This review was collected as part of a promotion.] I love the Frame TV. We had no problem installing it at all, we chose to hang it above our new electric fireplace. It completes the wall and the decor in my room with the art piece I've chosen to display on it. The display is out of this world!
Written by a customer while visiting Samsung US
Customer Rating
5
Why aren't all TVs like this?
on April 23, 2021
Posted by: DKinWA
[This review was collected as part of a promotion.] Had Multiple Samsung TVs in the past, most recently a QLED. Samsung TVs have always had great, bright colors & picture quality, excellent "smart" features, and are usually a good value. The Frame is no exception, but the design is unmatched. Freeing up the space a TV stand takes up + displaying artwork or pictures rather than a blank, black screen completely changes the feel of a room.
The main way the TV is streamlined is a small-ish (think DVD player) console that houses all the ports, power cable, & fiber optic wire that connects the box to the TV and will easily blend into most rooms, but you will need a place for it. I ran it through the wall, & it couldn't have been easier. This hub setup makes it easier than normal to attach multiple devices. Also can't say enough about the improvements to the "smart" features - intuitive, responsive, & setup is maybe the easiest/best out of box experience I have ever used.
I bit the bullet & paid for the art - it's a subscription which is a little annoying, but also worthwhile for the added convenience of having access to beautiful artwork. Note: you can upload your own images to the TV - while it's a little complicated, the smartthings app helps.
Only small complaint is that this TV doesn't have the RF remote that my previous QLED TV had, making the remote a bit more directional than we are accustomed to, but not a big deal.
Great design, included wall mount, "always on" screen with great artwork and images... simply unmatched.
Written by a customer while visiting Samsung US