Customer reviews from Samsung US
Samsung - 85" Class The Frame Series LED 4K UHD Smart Tizen TV
Average customer rating
4.5
(506 Reviews)
Rating breakdown 506 reviews
5 Stars
363
4 Stars
83
3 Stars
20
2 Stars
12
1 Star
28
34%of customers recommend this product.
(
20 out of
58)
Customer Reviews for Samsung - 85" Class The Frame Series LED 4K UHD Smart Tizen TV
Customer Rating
4
A beautiful, sleek addition to our home design!
on April 19, 2021
Posted by: Cipriano
[This review was collected as part of a promotion.] We purchased the 65" Frame TV as an accent piece to hang over our mantle. This television works just as advertised, with a sleek design that truly blends into the room. We paired ours with the brown bezel and have fooled many guests into thinking it is an art piece. From a design standpoint, this television is beautiful and will enhance the aesthetic of your room. The art store has a great variety of options from both recognized and upcoming artists, in a wide range of mediums.
As far as actual television function goes, the picture and sound quality are great for us. Picture quality if clear and comparable to more expensive televisions we have purchased. My only hesitation with this set is that the native Samsung menus and app design are a bit clunky, slow and hard to navigate. It takes some getting used to, but overall is not a complete dealbreaker.
We have since purchased a second Frame TV set for our bedroom and will most likely stick to this format moving forward.
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new TV
on April 19, 2021
Posted by: ChristyW
[This review was collected as part of a promotion.] We just moved into our new home and I had been eyeing the Frame TV for awhile. I bit the bullet and splurged. It is so sleek and beautiful, I love how it’s flat against the wall and the artwork selection is endless. We get so many compliments on it!
My husband was against me spending this much money, but now he loves it and is so happy too. I just have to talk him into getting one for every room!! :)
My husband was against me spending this much money, but now he loves it and is so happy too. I just have to talk him into getting one for every room!! :)
Written by a customer while visiting Samsung US
Customer Rating
5
I love this tv
on April 19, 2021
Posted by: TomInBoston
[This review was collected as part of a promotion.] Absolutely in love with my new 50 inch “the frame” tv. I waited for the 2021 model. It sits flat on my wall above the fireplace in my living room. When it is turned off I can choose between some complimentary art work that comes with the device, or choose my own artwork or photographs that I’ve taken myself.
One of my favorite technologies that I have ever purchased. A smile comes across my face every time I walk past it.
Written by a customer while visiting Samsung US
Customer Rating
5
This TV is great!
on April 19, 2021
Posted by: Artwork1492
[This review was collected as part of a promotion.] The picture is great! We love being able to change out the artwork on it.
Written by a customer while visiting Samsung US
Customer Rating
5
The JOY it brings makes it Worth Every Penny
on April 19, 2021
Posted by: Bubut
[This review was collected as part of a promotion.] Every time I walk past it my heart leaps at the sight of my favorite masterpieces that I can see clearly for the first time ever. In a museum you can't get that close and the light is never perfect as it is when it is projected on The Frame. Landscapes like Bierstadts come alive on the screen and every detail is clear. I can see the brush strokes of Renoir and Van Gogh. STUNNING. Plus the photos of my grandson jump out at me and make me laugh to remember the joy of that particular moment.
And yes, watching an actual movie or show is also quite wonderful but it's so much more than just a television.
This tv enriches my life in a way I never expected. Thank you for creating this! I want one in every room.
And yes, watching an actual movie or show is also quite wonderful but it's so much more than just a television.
This tv enriches my life in a way I never expected. Thank you for creating this! I want one in every room.
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE LOVE LOVE This Tv.
on April 20, 2021
Posted by: MoRt30
[This review was collected as part of a promotion.] I use my Samsung to watch tv and to enjoy the artwork while I'm working. Three people from work virtual calls have complimented the artwork not realizing it was a tv. It looks much more "real" in person. When I take pic, can tell it's a tv. I'm waiting for the 2021 bezel to get here and can't wait till I get it. I know it will give it more of the picture frame look. I'm planning to do a gallery wall around the tv now that it's mounted. Just have to decide on layout.
4k looks great on this. I don't have cable or any gaming systems to connect, but will try to connect my work computer one day and see how that works. I love art store and the different art options. Looking forward to trying to put up my personal pics soon.
As far as the instructions to mount it, it was very confusing. My brother came to mount it for me. Thank goodness for another company that posted a video on how to best mount it. He went to hardware store and bought some toggle bolts instead to use. I wish Samsung included the template. After the measuring was done and he mounted the brackets, it was easy to put the tv on the wall.
Written by a customer while visiting Samsung US
Customer Rating
5
Great look and excellent functionality
on April 20, 2021
Posted by: Framefans
[This review was collected as part of a promotion.] We absolutely love this TV. It truly looks like a painting above the fireplace. The clarity and functionality of the TV is excellent and the Smart features, including connectivity, are top notch. We are very satisfied with this product.
Written by a customer while visiting Samsung US
Customer Rating
5
A TV or a Masterpiece
on April 20, 2021
Posted by: dhracer17
from Aspen
Gender:Male
[This review was collected as part of a promotion.] Buy it, hang it, enjoy it. I wasn't sure if the Frame TV was hype or a need. It's such a great TV that is great for large or small spaces and offers something other than a big, black, blank canvas on a wall. It's great to sit down and watch your favorites on a quality screen with quality sound or display your favorite piece of artwork or family photo.
Perks include art mode, a solar power remote and the ability to have the tv turn off with motion detection. I feel like it's able to be "on" when you want it and off when you aren't there. The only downside we've seen is the remote seems to be a little glitchy where only the home button will work. Seems to be a common problem, but if that's it we can deal with that.
Written by a customer while visiting The Insiders
