Customer reviews from Samsung US
Samsung - 85" Class The Frame Series LED 4K UHD Smart Tizen TV
Average customer rating
4.5
(506 Reviews)
Rating breakdown 506 reviews
5 Stars
363
4 Stars
83
3 Stars
20
2 Stars
12
1 Star
28
34%of customers recommend this product.
(
20 out of
58)
Customer Reviews for Samsung - 85" Class The Frame Series LED 4K UHD Smart Tizen TV
Customer Rating
5
Loving all the features that came with it
on April 16, 2021
Posted by: Praise2God
[This review was collected as part of a promotion.] We use you it for everything possible including pictures slides,streaming, gaming and all sorts. The most interesting aspect of it us how you can use it as a picture frame when you're not using the tv
Written by a customer while visiting Samsung US
Customer Rating
4
Great features perfect picture& sound
on April 16, 2021
Posted by: Keepitrealwshell
[This review was collected as part of a promotion.] I just love to watch my favorite movies that I stream
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE IT
on April 16, 2021
Posted by: Anonymous
[This review was collected as part of a promotion.] We use it for mostly streaming, it has all our streaming apps on there.
Written by a customer while visiting Samsung US
Customer Rating
5
It has a amazing image.
on April 16, 2021
Posted by: Grandma
[This review was collected as part of a promotion.] Original bought for my room. But my grandmother could see it so clearly. So we have now moved it to the living room so she can watch the weather and her shows. Made me happier she could see it better than have just my enjoyment out of it.
Written by a customer while visiting Samsung US
Customer Rating
3
It good be better
on April 17, 2021
Posted by: Dontv
[This review was collected as part of a promotion.] The picture is ok.. the apps on the smart screen are sluggish.
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, April 19, 2021
Dontv:
Thank you for your review of the 2021 Frame TV and sharing your experience with app response time. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care
This service checks memory and frees up unused cached memory and closes background apps.
Should you need further assistance, please contact Samsung Customer Support. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Thank you for your review of the 2021 Frame TV and sharing your experience with app response time. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care
This service checks memory and frees up unused cached memory and closes background apps.
Should you need further assistance, please contact Samsung Customer Support. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
An Innovative Frame
on April 17, 2021
Posted by: 1frame
[This review was collected as part of a promotion.] I use my frame TV as art work, mirrorscreening , with my Hotspot, with my laptop , with my wireless speaker, in ambient mode and to listen to music.This TV is the ultimate do everything tv.You have to love a TV that is actually beautiful to look at literally and is an essential need for all my household needs.
Written by a customer while visiting Samsung US
Customer Rating
5
A true work of art!
on April 17, 2021
Posted by: Rearden007
[This review was collected as part of a promotion.] In most rooms the no matter what you do, the TV can not help but distract from any room. This is not the case with the Frame TV. The TV disappears when the TV is off, and it becomes a work of art. Fitting into any room, any taste, and any style, the TV becomes a true focal point.
Written by a customer while visiting Samsung US
Customer Rating
5
I have a samsung tv
on April 17, 2021
Posted by: classy4545
[This review was collected as part of a promotion.] I love my samsung phone and TV and laptop computer!
Written by a customer while visiting Samsung US