Customer reviews from Samsung US
Samsung - 85" Class The Frame Series LED 4K UHD Smart Tizen TV
Average customer rating
4.5
(506 Reviews)
Rating breakdown 506 reviews
5 Stars
363
4 Stars
83
3 Stars
20
2 Stars
12
1 Star
28
34%of customers recommend this product.
(
20 out of
58)
Customer Reviews for Samsung - 85" Class The Frame Series LED 4K UHD Smart Tizen TV
Customer Rating
5
Great SmartWatch TV
on April 26, 2021
Posted by: bucaro47
[This review was collected as part of a promotion.] Easy to get cable Channels, Amazon Prime videos, Netflix, mirror Samsung cellphones. Nice and neat picture and clear sound.
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing definition
on April 29, 2021
Posted by: Samsung4lifes215g
[This review was collected as part of a promotion.] I use it for high quality gaming during league and qualifying matches
Written by a customer while visiting Samsung US
Customer Rating
5
The best product in TVs
on April 29, 2021
Posted by: Mrsbooboo6
[This review was collected as part of a promotion.] This is the best TV I have owned. Clear picture
Very easy too use
Very easy too use
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on April 30, 2021
Posted by: Rob1
[This review was collected as part of a promotion.] We use it primarily for viewing movies and the many streaming services provided.
Written by a customer while visiting Samsung US
Customer Rating
5
Color
on April 30, 2021
Posted by: Pratt1195
[This review was collected as part of a promotion.] To watch TV. Also its hooked up to my Amazon smd alexa.
Written by a customer while visiting Samsung US
Customer Rating
3
The T.V Colors Are Extremely Beautiful
on May 2, 2021
Posted by: Mancave2021
[This review was collected as part of a promotion.] I use my samsung,to screen multiple movies and music. Also I use it for work I have to do on the web, which is more clearer on my Samsung than the the desktop monitor. Last the sound is crisp and even crisper when you adjust the equalizer.
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, May 3, 2021
Mancave2021:
Thank you for purchasing Samsung’s new 2021 Frame TV and for your review. Quantum Dots power over a billion brilliant shades of vivid and lifelike colors that stay true without fading, regardless of the scene's brightness. Your TV also features SpaceFit Sound with Sound Sensors at the bottom of the TV measuring reflections in sound waves to analyze how close the TV is to surrounding objects in the area. The TV will then optimize sound for the space.
If you have any questions about features, settings, etc., Samsung Customer Support is here to help. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Thank you for purchasing Samsung’s new 2021 Frame TV and for your review. Quantum Dots power over a billion brilliant shades of vivid and lifelike colors that stay true without fading, regardless of the scene's brightness. Your TV also features SpaceFit Sound with Sound Sensors at the bottom of the TV measuring reflections in sound waves to analyze how close the TV is to surrounding objects in the area. The TV will then optimize sound for the space.
If you have any questions about features, settings, etc., Samsung Customer Support is here to help. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
2
NOTHING
on August 21, 2021
Posted by: guero
from Pflugerville
it nice in commericials but when it in your home it does not do all that is says with out having issues or having to pay for art. (over price ) not a happy camper. should have bought the lg ai .
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, August 24, 2021
guero,
Thank you for sharing the issues you are experiencing with The Frame TV. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals, Software, & Warranty Info
We hope to hear from you.
~ Samsung Specialist
Thank you for sharing the issues you are experiencing with The Frame TV. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals, Software, & Warranty Info
We hope to hear from you.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
This product has very good features.
on October 14, 2021
Posted by: Tynia
[This review was collected as part of a promotion.] I use it for watching TV, And cooking shows some gaming movies watching videos Family game night church movie night.
Written by a customer while visiting Samsung US